TimeTrex Time and Attendance

This is the cron we run on system :

/home/asiaxxx/TimeTrex/php/bin/php /home/asiaxxx/TimeTrex/timetrex/maint/cron.php >> /dev/null 2>&1

should i change the other cron jon or we just add another cron job ?

Please advise

Regards,

beginner wrote:thank you very much

Hi Beginner,

is your issue resolved already ?
can you share to me what you've done since i got same issue here

Thanks in adv
iwanhai

"TimeTrex system requirement check has failed! Please contact your TimeTrex administrator immediately to re-run the TimeTrex installer to correct the issue" Hi shauwn/Support, we experienced this error as well we run it on ubuntu 12.04 almost 5 month since we upgrade to version 7 we did no...

The "Scheduled Time Diff" column is simply the difference between the total hours the employee worked and the total hours the employee was scheduled to work each day. It is not specifically just how many minutes the employee was late. As for the grace period, 0.01 of an hour is 36 seconds...

I don't see a copy of report included with your post, can you please try to attach it again? Hi Shauwn attached is sample report i gathered from my system during custom date = 10 - 13 June 2013 i see still discrepancy about total minutes late : lets focus on highlighted by yellow on punch summary r...

I don't see a copy of report included with your post, can you please try to attach it again? Hi Shauwn attached is sample report i gathered from my system during custom date = 10 - 13 June 2013 i see still discrepancy about total minutes late : lets focus on highlighted by yellow on punch summary r...

Please try upgrading to the latest version of TimeTrex (v7.0), then try again. Hi Shauwn, i have upgrade the latest one version 7.0 but the calculation seems still not match on total late minute late for each staff if i count it manually ( i have include schedule time diffr on report ) kindly pleas...

You may still be using the URL for the old interface. If you go to the TimeTrex login page and then click the “Try our new TimeTrex Interface!” link you should have access to the Exception Summary. In regards to the report, go to Reports -> TimeSheet Reports -> TimeSheet Summary report and add Sche...

You may still be using the URL for the old interface. If you go to the TimeTrex login page and then click the “Try our new TimeTrex Interface!” link you should have access to the Exception Summary. In regards to the report, go to Reports -> TimeSheet Reports -> TimeSheet Summary report and add Sche...

hi shanec, noted and thanks btw i have upgrade the new version of timetrex version 5.3.3 but the interface seems still using the old version and no menu for exception summary on report page ...any suggestion on it ? or i have to upgrade with new interface as well so that i can have the exception su...

hi shanec, noted and thanks btw i have upgrade the new version of timetrex version 5.3.3 but the interface seems still using the old version and no menu for exception summary on report page ...any suggestion on it ? or i have to upgrade with new interface as well so that i can have the exception sum...

Hi Support, i have been using Timetrex more than 2 years and applied exception policy on it Question : 1. is it possible to export the exception list record that i have applied (eg. late,out early, missing out punch, missing in punch etc ) within punch report/Timesheet report so that there will be l...

thanks
will try

Hi shaunw, i just got warning message on my timetrex "WARNING: This TimeTrex version (v5.0.8) is severely out of date and may no longer be supported. Please upgrade to the latest version as soon as possible as invalid calculations may already be occurring" can i just download the latest on...

shaunw wrote:Employee messages can not be exported at this time, but Punch notes can be.

hi shaunw ..is it applied on version 5.0.5 ( im using version 5.0.5 ) ? or still can not be exported as of now ?

Thanks
iwanhai

The file that is normally run to dump the database is corrupt on your system therefore there isn't much we can do. I would recommend making a copy of your entire TimeTrex directory and performing the upgrade after that. Hi Shaunw, Thanks will comeback to you with the result Hi Shaunw, This was solv...

shaunw wrote:The file that is normally run to dump the database is corrupt on your system therefore there isn't much we can do. I would recommend making a copy of your entire TimeTrex directory and performing the upgrade after that.

Hi Shaunw,

Thanks

will comeback to you with the result

To upgrade TimeTrex all you need to do is install the latest version to the same directory as your existing version and follow all the on-screen instructions. Everything is handled for you automatically. Hi Shaunw, Thanks any way would you give me assist for doing backup database manually on my cur...

I'm not sure what "/home/asiatel/TimeTrex/postgresql/bin/pg_dumpall" is on your system, but it appears to be corrupt because it doesn't match the size or type of what comes from our installer. I would recommend reinstalling TimeTrex again and seeing if that helps. BTW, the latest version ...

Thats a different error than you were getting before, at the terminal what is the output of the following three commands? uname -a file /home/asiatel/TimeTrex/postgresql/bin/pg_dumpall ls -l /home/asiatel/TimeTrex/postgresql/bin/pg_dumpall Hi Shaunw, That script i run on cron job (webmin) and termi...

shaunw wrote:Try running it directly from the terminal/shell while logged in as the proper user.

Hi Shaunw,

seems still got the same result

attached is the screenshot

Thanks
Rgds,
Iwan H

How are you executing the backup script? It almost seems like you aren't using bash shell but some other shell which is failing. Hi Shaunw, i just double click the back up script and the system prompted run on terminal/open ? i choose run on terminal but no back up file created kindly pls advise Th...

How are you executing the backup script? It almost seems like you aren't using bash shell but some other shell which is failing. Hi Shaunw, i just double click the back up script and the system prompted run on terminal/open ? i choose run on terminal but no back up file created kindly pls advise Th...

shaunw wrote:Can you email the unmodified backup script to support@timetrex.com and reference this forum thread please?

Hi Shaun,

i have sent the email to support@timetrex.com

Thanks
Regards,
Iwanhai

Hi Support/Shauwn, i just update the latest version on timetrex 5.0.5 and installed on ubuntu 10.04 and seems my back up procedure seems got fail : i just run : backup_database script date=`date '+%B_%d_%Y'` export PGPASSWORD=8c54008XX export PGDATABASE=timetrex "/home/asiatel/TimeTrex/postgres...