i get that you are trying to sell your "support" package, but could you please just post the MAC version of the instructions that you have posted for WINDOWS users in the help section. you've already posted the instructions for WINDOWS, just not MAC. please help.
thank you
Search found 9 matches
- Tue May 21, 2013 10:24 am
- Forum: Installation Help
- Topic: COMPUTER (MAC) CRASHED, LOST HARD DRIVE, HOW TO CONTINUE
- Replies: 2
- Views: 4346
- Mon May 20, 2013 5:04 am
- Forum: Installation Help
- Topic: COMPUTER (MAC) CRASHED, LOST HARD DRIVE, HOW TO CONTINUE
- Replies: 2
- Views: 4346
COMPUTER (MAC) CRASHED, LOST HARD DRIVE, HOW TO CONTINUE
my mac crashed and i lost my hard drive. however i was able to find the timetrex folder on an external backup drive. how do i re-install the software on my new computer (iMac with OS X 10.7.5) and pick up where i left off? i have payroll to take care of and need to retrieve that information. i did s...
- Mon Jan 03, 2011 4:51 pm
- Forum: Help
- Topic: IS THERE A WAY TO COPY THE DATABASE AND REINSTALL/RELOAD?
- Replies: 5
- Views: 3844
Re: IS THERE A WAY TO COPY THE DATABASE AND REINSTALL/RELOAD?
that seems to have worked perfectly!
thank you very much for your help
thank you very much for your help
- Mon Jan 03, 2011 10:59 am
- Forum: Help
- Topic: IS THERE A WAY TO COPY THE DATABASE AND REINSTALL/RELOAD?
- Replies: 5
- Views: 3844
Re: IS THERE A WAY TO COPY THE DATABASE AND REINSTALL/RELOAD?
i know it has to be something very easy as this has been working fine for a while - the postgres log shows that the database system has been shit down - how do i restart it? here is the postgres log: LOG: database system was shut down at 2010-11-12 08:31:39 EST LOG: autovacuum launcher started LOG: ...
- Mon Jan 03, 2011 9:56 am
- Forum: Help
- Topic: IS THERE A WAY TO COPY THE DATABASE AND REINSTALL/RELOAD?
- Replies: 5
- Views: 3844
IS THERE A WAY TO COPY THE DATABASE AND REINSTALL/RELOAD?
I have the dreadful message "DOWN FOR MAINTENANCE TimeTrex is unable to connect to its database, please make sure that the database service on your TimeTrex server has been started and is running." i have deleted the cache and restarted - that did not help is there something else i can do?...
- Thu Dec 30, 2010 10:20 am
- Forum: Help
- Topic: will UNINSTALL/REINSTALL reset my company/employee profiles?
- Replies: 4
- Views: 2176
Re: will UNINSTALL/REINSTALL reset my company/employee profiles?
where are those commands entered? terminal?
- Thu Dec 30, 2010 9:44 am
- Forum: Help
- Topic: will UNINSTALL/REINSTALL reset my company/employee profiles?
- Replies: 4
- Views: 2176
Re: will UNINSTALL/REINSTALL reset my company/employee profiles?
how do you check the event log in os x 10.6.5? by going into the timetrex folder, then log folder? how do i extract the relevant information from all of this?
thank you
thank you
- Thu Dec 30, 2010 8:28 am
- Forum: Help
- Topic: will UNINSTALL/REINSTALL reset my company/employee profiles?
- Replies: 4
- Views: 2176
will UNINSTALL/REINSTALL reset my company/employee profiles?
after restarting my computer i continuously get the message: "DOWN FOR MAINTENANCE" & "TimeTrex is unable to connect to its database, please make sure that the database service on your TimeTrex server has been started and is running." in the past, i resolved this issue by sim...
- Mon Dec 13, 2010 10:42 am
- Forum: Help
- Topic: DOWN FOR MAINTENANCE
- Replies: 1
- Views: 1925
DOWN FOR MAINTENANCE
when i go to log in to timetrex it gives me an erorr message "DOWN FOR MAINTENANCE" and says that timetrex is unable to connect to its database - do you know why this is and how i can resolve it quickly? i'm sure it is something very basic and obvious, but i need a little guidance here. . ...