TimeTrex Time and Attendance

Professional

Hello all,

We just performed an upgrade to 8.0.7 and now all staff punches are defaulting to out. Can anyone advise are where we should look to resolve this?

Hello,

I need a report that shows missing punches by employee by date but I can't find one or seem to be able to create one. Can anyone advise on this?

Hi We upgrade from a very old version last week through successive versions to the latest 5.3.3 Everything seemed fine but when we try to run any of our payroll reports we're getting the following error: Fatal error: Call to a member function getName() on a non-object in /var/www/SandridgeTT/classes...

Hi Shuan,

We're using the business version. Any chance I can get support via the forum as opposed to the phone? I prefer text to speech

We're receivng a message about needing to upgrade from an old version 5.0.3 but when I try to upgrade to 5.3.3 it sticks at 92% on the DB. I've had this problem before and the solution was to upgrade to a lesser and then final version. Does anyone know where I can get an in between version?

I'm using version 5.0.5 and want to know if I can use Timetrex for rostering hotel staff. Essentially we have shifts at various periods throughout the day. Employees may work the morning shift one day and the afternoon shift the next. Sometimes with a day off in between. Another employee may work th...

5.0.4

I'm getting a wierd occurance in my installation. For some users, not all, and those particularly in a single Policy Group, there are punches automatically happening at 1000 and 1800. I've looked everywhere but I can't see why this is happening. I'm also getting missing punches on days where there a...

I'm getting the Maintenance Jobs not running message in my installation. It's a postgres install on version 5.0.4. I turned on debugging and am getting the following: ---------------[ Fri, 02 Mar 2012 10:56:01 -0400 (PID: 14627) ]--------------- DEBUG [L154] [255ms]: TTDate::setTimeZone(): Setting T...

from what I've read and have problems with before, I need to do the upgrade it several stages as it hangs trying to get from such an old version to the latest one. Where can I find the intermediary versions?

We're still using version 2.0.3. I'll upgrade first and try it again.

I select the relevant criteria (i.e. Active Employees etc) and use the export button at the bottom of the page.

Hi,

I'm trying to export the Employee detail report but when I do so, the file only contains the comma formatting but no actual data. Can anyone advise me?
When I view the report the data is visible but on export there is only the report headings but no data.

Thanks

We currently use the USB iButton readers but want to switch to something that doesn't require a PC. I've seen these: http://www.sentri.co.za/TT545iButton.html http://www.umd.com.au/itd/products/umd_m631.html I don't know if they are supported or what other options are available. We are basically spa...

The original version is 2.0.3.

I've been reading that the best way to upgrade is to go step by step through several versions. Is this true? If so, where can I get versions in between 2.0.3 and 3.6.1?

Thanks

I spent a couple of hours last week trying to upgrade but it kept failing on the Database.

Hello All,

We currently have an old installation (2.x.x) running with mysql. I've done a clean install on a new server of 3.6.1 using postgres and I'd like to know if there is a way to bring the users table across rather that re-entering 70 odd users. Is this possible?

We're using version 2.0.3 and it's the business edition

The different PHP command is not intentional but is a symbolic link to the /var/lib/php5 command. This however doesn't seem to be the issue as cron is not reporting an error running the php but rather an error running a php command that doesn't exist. The timetrex installation is in /var/www but som...

Cron is set to run:

su www-data -c "/usr/bin/php /var/www/SandridgeTT/classes/modules/core/../../../maint/cron.php" > /dev/null 2>&1


my PHP_CLI is pointing to /var/lib/php5

This line: php /home/www/SandridgeTT/classes/modules/core/../../..//maint/AddPayPeriod.php is incorrect. The cron job is set up to run /var/www/SandridgeTT/classes/modules/core/../../..//maint/AddPayPeriod.php but it is still trying to run at /home/www/......... Do you know where this configuration ...

You will need to follow the instructions located here: http://forums.timetrex.com/viewtopic.php?f=6&t=89 To enable debugging mode so TimeTrex generate logs of what is going on. Set the verbosity to 10 instead of 11 though. Once this is done if you wait 24hrs and attach the logs we should be abl...

Hi, We have several companies set up on one machine and all except one are running smoothly. The company in question is not generating pay period schedules automatically. The cron jobs seem to be running fine for this installation. Also, when I run php AddPayPeriod.php from the maint folder the peri...

Thanks.

You were right it was the cron jobs sending the emails. I fixed that and the mail is no longer 'spamming'.

I also did a work around by editing /classes/modules/core/Debug.class.php to send mail to the localhost to see the output of the maint jobs.

Thanks again.