TimeTrex Time and Attendance

Problem summary: unable to produce 941 tax report on self-hosted Community 7.1.2; UI perpetually shows "Querying Database...2/2....100% complete...calculating remaining time..." ; operation never completes. Steps to reproduce problem: In Flex UI: from menu Select 'Report' -> 'Tax Reports' ...

Product Version: 5.3.0 / Tax Engine Version 1.0.21 / Tax Data Version: 20130104 / Maintenance Jobs Last Run: 12-Mar-13 Schema Version Group A = 1056A / Schema Version Group T = 1021T OS = Windows 7 / CPU = Intel Core i7 ********************************************************************* Hi! I'm ha...

My configuration: My system setup: Windows 7, 64 bit, i7 CPU, 8GB. TimeTrex setup: Local Product Edition: Standard Version:5.2.4 Tax Engine Version:1.0.21 Tax Data Version: 20130104 Maintenance Jobs Last Ran: 03-Feb-13 11:14 PM Schema Version Group A: 1055A Group T: 1021T Installed by automated exec...

> Shaun: As for seeing the actual 941 Form.....use the "Form" menu group, to the left of "Print" Yep! that worked! You know what you are doing! > Shaun: If you are still using v5.2.4 try upgrading to the latest version, the Last Quarter should be exactly what you expected and its...

Shaun, I think I've figured out the first problem. Your suggestion to look at Pay Stub Summary reports was instrumental. Running the Pay Stub Summary report for Last Year delivered results that at first glance looked roughly correct. Running the Pay Stub Summary report for "Last Quarter" d...

Shaun, 224 paystubs are listed.
I then searched for only 2012 paystubs and 147 are found for 2012.
A quick click-thru....and they look about right...the right # for the expected employees.

What should I look for next?

Thanks for your help!

Shaun - I tried that....same result: "No Data Matches Criteria".

In following trials, I tried all the other Template choice also...same result.

I've tried numerous permutations...all with same result.

So...no success so far.

Thanks.

--sam--

Thanks for your help! Report Template.png The drop-down list boxes fold up...don't show the fields selected when I try to screen-shoot them. So I add commentary to try to explain what I've done: On the Report-Template dialog: Report - Template: nothing is selected because none of the choices (Month ...

My system setup: Windows 7, 64 bit, i7 CPU, 8GB. TimeTrex setup: Local Product Edition: Standard Version:5.2.4 Tax Engine Version:1.0.21 Tax Data Version: 20130104 Maintenance Jobs Last Ran: 03-Feb-13 11:14 PM Schema Version Group A: 1055A Group T: 1021T Installed by automated executable installer D...

Shaun - you're good!
I looked where you indicated...and that's exactly where the problem was.
Yes...the problem was I missed adding a Bonus account.
I added it.....and no problem!
Thanks for the excellent support.

My system setup: Windows 7, 64 bit, i7 CPU, 8GB. TimeTrex setup: Local Product Edition: Standard Version:5.2.4 Tax Engine Version:1.0.21 Tax Data Version: 20130104 Maintenance Jobs Last Ran: 03-Feb-13 11:14 PM Schema Version Group A: 1055A Group T: 1021T Installed by automated executable installer P...

ShaunW: Do you have pay stubs from more than one pay periods in TimeTrex? Response: Yes ShaunW: You didn't mention what the exact amounts were, so its possible that its caused by a difference in the date ranges. Keep in mind that 941 report is based on pay period transaction dates, not start/end dat...

My system setup: Windows 7, 64 bit, i7 CPU, 8GB. TimeTrex setup: Local Product Edition: Standard Version: 5.0.6  Tax Engine Version: 1.0.19 Tax Data Version: 20120101 Maintenance Jobs Last Ran: 17-May-12 1:13 PM Schema Version Group A: 1050A Group T: 1019T Database = Postgresql I'm using Timetrex fo...