Search found 14 matches

by benk
Wed Oct 05, 2011 12:34 pm
Forum: Help
Topic: Limited audit trail data?
Replies: 5
Views: 2653

Re: Limited audit trail data?

I just did an audit trail report, changing nothing except for the date range. I did 9/1 - 10/31 again.

I got a much longer report however the data still only goes back to 10/2.
by benk
Wed Oct 05, 2011 8:44 am
Forum: Help
Topic: Limited audit trail data?
Replies: 5
Views: 2653

Re: Limited audit trail data?

The first screenshot is the audit trail requested.
The second is the results that it produces.

As you can see, it only goes back a few days.
by benk
Wed Oct 05, 2011 6:02 am
Forum: Help
Topic: Limited audit trail data?
Replies: 5
Views: 2653

Limited audit trail data?

Hi Shawn, I'm trying to do an audit trail report on an employee, and I'm finding that there is only audit trail information for the past 2 days available regardless of the date range I put in. Is this by design? Experimenting with other employees shows that nobody has any audit information prior to ...
by benk
Fri Aug 19, 2011 8:50 am
Forum: Help
Topic: Automatically restart TimeTrex service?
Replies: 1
Views: 1687

Automatically restart TimeTrex service?

Hello, Is there any way I can set up the TimeTrex service to automatically restart if it goes down? I've had periodic Apache crashes at inopportune times: Faulting application name: httpd.exe, version: 2.2.8.0, time stamp: 0x47a6bd5c Faulting module name: php5ts.dll, version: 5.2.6.6, time stamp: 0x...
by benk
Mon Aug 15, 2011 11:54 am
Forum: Help
Topic: Daily time worked bizarrely doubling??
Replies: 10
Views: 5624

Re: Daily time worked bizarrely doubling??

I disabled "timetrex_maintenance". I will see if that improves the situation.

Thanks
by benk
Mon Aug 15, 2011 11:13 am
Forum: Help
Topic: Daily time worked bizarrely doubling??
Replies: 10
Views: 5624

Re: Daily time worked bizarrely doubling??

I have two tasks: "TimeTrex Scheduled Jobs" Status: Ready Triggers: At 4:09 PM on 3/22/2011 - After triggered, repeat every 00:01:00 indefinitely. Next Run Time: 8/15/2011 2:09:00 PM Last Run Time: 8/15/2011 2:08:00 PM Last Run Result: The operation completed successfully. (0x0) Author: Ad...
by benk
Mon Aug 15, 2011 9:46 am
Forum: Help
Topic: Daily time worked bizarrely doubling??
Replies: 10
Views: 5624

Re: Daily time worked bizarrely doubling??

Here are some example errors I've found along with their dates and times: 3/25/2011 1:51:00 PM ERROR: duplicate key value violates unique constraint "user_date_user_id_user_date_deleted" STATEMENT: INSERT INTO user_date ( ID, USER_ID, PAY_PERIOD_ID, DATE_STAMP, CREATED_DATE, UPDATED_DATE )...
by benk
Mon Aug 15, 2011 8:47 am
Forum: Help
Topic: Daily time worked bizarrely doubling??
Replies: 10
Views: 5624

Re: Daily time worked bizarrely doubling??

I'm using the Windows installation of TimeTrex standard, so whatever version of PostgreSQL that is bundled with 3.4.1. I also have large numbers of this PostgreSQL Warning event in the Application log: WARNING: nonstandard use of \\ in a string literal at character 128 HINT: Use the escape string sy...
by benk
Mon Aug 15, 2011 6:08 am
Forum: Help
Topic: Daily time worked bizarrely doubling??
Replies: 10
Views: 5624

Re: Daily time worked bizarrely doubling??

I've noticed the following error event: ERROR: duplicate key value violates unique constraint "user_date_user_id_user_date_deleted" STATEMENT: INSERT INTO user_date ( ID, USER_ID, PAY_PERIOD_ID, DATE_STAMP, CREATED_DATE, UPDATED_DATE ) VALUES ( 4308, 7, 20, '2011-08-13', 1313122560, 131312...
by benk
Fri Aug 05, 2011 12:26 pm
Forum: Help
Topic: Daily time worked bizarrely doubling??
Replies: 10
Views: 5624

Daily time worked bizarrely doubling??

For the past two pay periods, my employees time worked has been recorded as double what it actually should have been (ie, 16 hours instead of 8 hours for each day). This time doubling has been happening for every single employee. See the attached screenshots. If I delete the last punch on the first ...
by benk
Tue Apr 26, 2011 7:02 am
Forum: Developers
Topic: [PATCH] Paychex online payroll export
Replies: 1
Views: 6125

[PATCH] Paychex online payroll export

Attached is a patch adding the ability to export payroll in the CSV style required by Paychex Online Payroll. Paychex requires different hour codes listed column-wise, as opposed to the row-wise approach used by the generic CSV output. Currently it is very simple (our needs are simple) and only list...
by benk
Mon Mar 28, 2011 7:15 am
Forum: Help
Topic: Recurring schedule and late exception
Replies: 5
Views: 2684

Re: Recurring schedule and late exception

I've attached screenshots showing schedules. It appears that I have schedules going forward but not in the past? I just did a late test punch for today and the In Late exception was shown properly.
by benk
Fri Mar 25, 2011 11:53 am
Forum: Help
Topic: Recurring schedule and late exception
Replies: 5
Views: 2684

Re: Recurring schedule and late exception

Thank you for the quick response.

My schedule policy is assigned to the Recurring Schedule Template. The Start/Stop window is 1.0 hours. In my Exception Policy, both Out Late and In Late have Grace Periods of 0.25 hours and Watch Windows of 2.0 hours.
by benk
Fri Mar 25, 2011 11:12 am
Forum: Help
Topic: Recurring schedule and late exception
Replies: 5
Views: 2684

Recurring schedule and late exception

Hello, I'm not sure if I have misconfigured TimeTrex. I have set up an installation with an administrator and separate test employee accounts. I've done all the recommended set up including a recurring schedule (9am-5pm) that I have assigned my test employee to. However after entering punches (for t...