Search found 16 matches

by Rumbles
Wed Oct 29, 2014 8:12 am
Forum: Installation Help
Topic: Updating from 3.7
Replies: 19
Views: 26833

Re: Updating from 3.7

I'm going to assume the answer for that would be yes, as I see that 7.4.6 has been released overnight... I'll have a test with that when I get a chance...
by Rumbles
Tue Oct 28, 2014 6:03 am
Forum: Installation Help
Topic: Updating from 3.7
Replies: 19
Views: 26833

Re: Updating from 3.7

I downloaded 7.4.5 last week, but I went on source forge earlier to check whether it had been superseded since only to find that 7.4.5 isn't listed on sourceforge any more. Nor is it listed on the changelog. Has this version been withdrawn for some reason?
by Rumbles
Fri Oct 24, 2014 9:58 am
Forum: Installation Help
Topic: Updating from 3.7
Replies: 19
Views: 26833

Re: Updating from 3.7

Thanks, I'll look to try it out on my test box next week. Since this issue has been discovered within a month I am worried that I am updating to some unstable software here, so I am now averse to updating to the latest version until it has been out in the wild for an extended period. Can you confirm...
by Rumbles
Wed Oct 22, 2014 4:21 am
Forum: Installation Help
Topic: Updating from 3.7
Replies: 19
Views: 26833

Re: Updating from 3.7

Okay, well I have managed to make a copy of our company data to a local machine (CentOS 5), I used php53 (even though I am told, the old timetrex(3.7) install had to run on php51 (or <php53) for compatibility reasons, since the new TT relies on >php53 I felt there was no other choice) and MySQL5 (th...
by Rumbles
Tue Oct 21, 2014 11:42 am
Forum: Installation Help
Topic: Updating from 3.7
Replies: 19
Views: 26833

Re: Updating from 3.7

What additional measures are you referring to?

How do you know if it hasn't worked? Is there any way to test to make sure the data in your database hasn't been ruined except for waiting for someone to find something is missing/corrupted, or checking every data entry?
by Rumbles
Tue Oct 21, 2014 1:23 am
Forum: Installation Help
Topic: Updating from 3.7
Replies: 19
Views: 26833

Re: Updating from 3.7

So if you have an old version installed what is the recommended way to move forward? You can't move your data to the cloud, updates aren't tested to work with older versions and the older versions which have been tested cannot be downloaded. Is there any way to update to the newer version then? Or a...
by Rumbles
Mon Oct 20, 2014 9:36 am
Forum: Installation Help
Topic: Updating from 3.7
Replies: 19
Views: 26833

Re: Updating from 3.7

Thanks for the response, can you confirm whether there is no method to migrate our data from an on site install to a cloud version? If so, migrating to the cloud platform wouldn't be an option as we need to retain our data. Also, since you only test upgrades from the previous year of versions, is it...
by Rumbles
Mon Oct 20, 2014 8:53 am
Forum: Installation Help
Topic: Updating from 3.7
Replies: 19
Views: 26833

Re: Updating from 3.7

I have found and fixed the issue (.htaccess file didn't copy over, my mistake I tried to copy * without realising someone had added a htaccess file to handle the varying php versions available on the server), but running the install.php process seems to have killed the server, I'm waiting for the ho...
by Rumbles
Mon Oct 20, 2014 1:41 am
Forum: Installation Help
Topic: Updating from 3.7
Replies: 19
Views: 26833

Re: Updating from 3.7

Also, yes we are using a shared hosting platform, it's been set up on there for a number of years, prior to me taking over the management of the service
by Rumbles
Mon Oct 20, 2014 1:16 am
Forum: Installation Help
Topic: Updating from 3.7
Replies: 19
Views: 26833

Re: Updating from 3.7

So can I assume even if we were paying for support the support team wouldn't be able to help us update?
by Rumbles
Fri Oct 17, 2014 9:20 am
Forum: Installation Help
Topic: Updating from 3.7
Replies: 19
Views: 26833

Updating from 3.7

Hello, I am trying to update a Timetrex install from 3.7. The website is hosted on an external web server. Before I update our current install I need to do a test run with a copy of the website to ensure it doesn't break anything. I tried exporting the database, creating a new database and importing...
by Rumbles
Thu Oct 09, 2014 1:37 am
Forum: Installation Help
Topic: Email recieved regarding security vulnerability
Replies: 8
Views: 7999

Re: Email recieved regarding security vulnerability

Thanks, but the information you have provided contradicts your FAQs: http://help.timetrex.com/index.php/Frequently_Asked_Questions#How_do_I_upgrade_TimeTrex_while_retaining_all_my_data.3F The upgrade procedure is the exact same as the procedure performed during the initial installation, simply downl...
by Rumbles
Wed Oct 08, 2014 9:47 am
Forum: Installation Help
Topic: Email recieved regarding security vulnerability
Replies: 8
Views: 7999

Re: Email recieved regarding security vulnerability

If it makes a difference the install is on a CentOS box
by Rumbles
Wed Oct 08, 2014 9:25 am
Forum: Installation Help
Topic: Email recieved regarding security vulnerability
Replies: 8
Views: 7999

Re: Email recieved regarding security vulnerability

Thanks for the info, I look forward to you providing further information on the nature of this issue. As I stated before, the installation of Timetrex has been heavily modified by a previous manager , who had a reputation for hacking software to get an end result that he needed at the time, without ...
by Rumbles
Wed Oct 08, 2014 8:06 am
Forum: Installation Help
Topic: Email recieved regarding security vulnerability
Replies: 8
Views: 7999

Re: Email recieved regarding security vulnerability

Hi,

Thanks for that, but is there any further information available?

Since our installation has been heavily modified by a previous manager, we cannot blindly upgrade and could do with knowing how serious the vulnerability is so we can grasp how urgent the need to update is.

Thanks
by Rumbles
Wed Oct 08, 2014 1:40 am
Forum: Installation Help
Topic: Email recieved regarding security vulnerability
Replies: 8
Views: 7999

Email recieved regarding security vulnerability

Hi, We recently (30th of Sept) received an email from Timetrex stating that there was a security vulnerability in some 3rd party library used by Timetrex and that we should update our installation. Is it possible to get some further information about this vulnerability please? What 3rd party library...