TimeTrex Time and Attendance

That was the problem and that is strange because everything was working properly prior to the auto upgrade of 7.4.5 which installed on 10/23/2014. Even after I uninstalled the software and performed a fresh install of 7.4.5 the paths in the timetrex.ini file were not properly formatted. I'm running ...

I went ahead and uninstalled Timetrex and re-installed restoring the database. We can now access the database HOWEVER, after the fresh install it is still showing the message "CRITCAL MAINTENANCE JOBS HAVE NOT RUN IN THE LAST 48 HOURS. Please contact your TimeTrex administrator immediately"...

My Timetrex did an auto update to 7.4.5 but then stopped running maintenance jobs. The scheduled task would not allow me to reset the user account running the tasks. I downloaded and ran the install for version 7.4.5 manually to see if I could get the maintenance jobs working and now the installatio...

In the timetrex.ini.php file under OTHER I see the entry hostname=localhost
Can I safely edit this line to say: hostname=dcserver which is the name of the server hosting timetrex.

This is the URL reflected when a user logins in from their desktop: http://dcserver:8085/interface/flex/

My system is properly emailing a user when they request a password reset; however, the link provided does not point them to the proper URL. The URL points to "localhost" and it needs to point to the name of the server that TimeTrex is installed on. Is there anyway to update the link provid...

You nailed it! It was NOT an issue on your demo site. There was a setting in IE to view all Intranet sites in compatibility mode. I unchecked that and the problem was resolved. Thank you!

I just completed upgrading TimeTrex from version 3.5.1 to 3.7.0 using the automated express installation. Time Trex is installed on a single workstation running Vista Business SP2. Everything appears to be running normally with the exception that the login screen is not displaying properly on Workst...

Thanks Shaun. That was very helpful in finding the 30 second balances on two employees.

When we run the Accrual Balance Summary Report a total of :01 minute appears as the total in the overtime column; however, there are no employee with overtime balances. How can this be corrected?

Shaun sorry for the delay in responding with today's results. All schedules were "committed" this morning when employees arrived so it looks like whatever was messed up has corrected itself. I will continue to watch, but hopefully the issue has self resolved. The information you provided r...

Okay, I'll turn the debugging back on and wait for tomorrow. Thank you.

Shaun, I rechecked the Scheduled Shifts today at 11:29 AM and out of the blue every schedule is NOW committed. They were not commited as of 8:30 AM this morning when I took the screen shot of schedules, but now they are...???? Looks like we have some sort of timing issue on when the schedules are be...

Good Morning Shaun, I am attaching both logs that were created overnight, along with a screen shot of the daily schedule showing that the RECURRING schedules did not commit for any employee. I have turned the logging back off. I am correct in that I will need to proceed with manually correcting all ...

Okay I have edited the TimeTrex.ini.php file to set as disclosed in section 5 of the link you provided. I will reply in the morning after 8:00AM and attach a copy of the log file. Thank you for your assistance. BJ

Shaun, Can I reinstall TimeTrex without losing any current data?

My experience since January (when product was installed) is that the schedules are not going to commit. My schedule was not commited for today, so I have no reason to believe that it will commit the remaining schedules for tomorrow. It is a real pain to have to go back and fix all the punches but I ...

The job is running every minute as scheduled. Confirmed through task history and from a "TimeTrex cron last executed log" file. If the maintenance job is running as scheduled what else can I look at? This is the only feature that appears to not be working correctly. Every other feature app...

There is only one maintenance job in the task scheduler and it is scheduled to run every minute. It appears to be working and functioning correctly. Is the maintenance job that commits the recurring schedule a separate task? If so, are there directions on how to set it up?

Shaun, What makes a schedule "commit"? I was hoping that the Recurring Schedule would "Commit" the schedule for each employee. I am having to use the mass scheduler and manually schedule each employee to get the schedule to show up in blue text. The only reason my schedule (BJ GO...

Screen Shots attached per your request. I also added a shot of one of the Rounding policies that isn't being applied. an IMPORTANT NOTE regarding the schedule , last month I MANUALLY scheduled everyone through May 4rd using the mass scheduler, except for myself (I was scheduled through 5/3) so that ...

Time Trex version 3.4.0 All of our employees have been set up to use Recurring Schedules; however, the recurring schedules do not recognize the "Rounding" policies unless I manually schedule each employee. Here is a screen shot of an employee that I manually scheduled along with my own sch...