Search found 65 matches

by Nox
Tue Feb 22, 2011 1:55 pm
Forum: Help
Topic: Punches not downloading
Replies: 2
Views: 1923

Re: Punches not downloading

Was a simple fix, Mike helped me find it. The cron job was not running because I typed in the command wrong. I used a $ symbol where I should have used the & symbol.

Whoops. :) Thanks guys!
by Nox
Tue Feb 22, 2011 6:52 am
Forum: Help
Topic: Punches not downloading
Replies: 2
Views: 1923

Punches not downloading

Running version 2.2.16, had to move to a new server so I can upgrade to the latest version. Everything seems to be working, except the punches are not being downloaded from the timeclock. The steps I followed: Installed timetrex on new server (same version as from old server), restore the database, ...
by Nox
Tue Feb 15, 2011 11:35 am
Forum: Help
Topic: Duplicate Schedule
Replies: 3
Views: 2268

Re: Duplicate Schedule

I thought that might be the case. :) I am using a really old version of timetrex (1.6) and I have some ideas as to how the problem was created. I will attempt to duplicate the problem and have plans to upgrade anyway, so if I can duplicate the problem I can also see if the problem still exists in th...
by Nox
Tue Feb 15, 2011 6:16 am
Forum: Help
Topic: Duplicate Schedule
Replies: 3
Views: 2268

Duplicate Schedule

It appears that someone entered a schedule for an employee incorrectly and the system scheduled them twice on the same day (overlapping shifts). So the employee clocks in and out based on the correct schedule, but at the end of the day, timetrex shows them having worked their normal 6.5 hours, but i...
by Nox
Wed Aug 18, 2010 12:50 pm
Forum: Feature Requests
Topic: Accrual report in the future.....
Replies: 3
Views: 5689

Re: Accrual report in the future.....

I have a request that is similar to this, except for the past.

I'd like to be able to run an accrual total as of (some date in the past).

The accrual total in the future would be a great report too as long as it had the word estimate on it.
by Nox
Fri Mar 26, 2010 9:33 am
Forum: General Discussion
Topic: Time trex maintenance and time zone issues
Replies: 5
Views: 5066

Re: Time trex maintenance and time zone issues

you need to create a maintenance job in your crontab. I would link the place I got this information, but I don't remember where I got it.

schedule the job using the apache2 user's crontab:
* * * * * php /var/www/timetrex/classes/modules/core/../../../maint/cron.php > /dev/null 2>&1
by Nox
Fri Mar 26, 2010 9:22 am
Forum: General Discussion
Topic: Does TimeTrex dial home?
Replies: 7
Views: 5959

Re: Does TimeTrex dial home?

Thank you for the clarification. :) I don't like bumping posts, so I assumed that you were either too busy to respond or didn't want to disclose the reasons for the extra traffic. We haven't found any of the traffic to be a security risk but we really will be trying to put tighter reigns on our serv...
by Nox
Fri Mar 26, 2010 7:17 am
Forum: General Discussion
Topic: Does TimeTrex dial home?
Replies: 7
Views: 5959

Re: Does TimeTrex dial home?

I assumed from the silence, that it was a yes. We are moving to a new building and in the new network redesign there will be additional firewalls that will block this extra traffic we are seeing from the machine.
by Nox
Mon Mar 22, 2010 11:12 am
Forum: Help
Topic: How do I delete registered fingerprints in a TTA8?
Replies: 1
Views: 1703

How do I delete registered fingerprints in a TTA8?

I have a very curious problem that I would like to try a few things on. So, the short question is: If I delete the enrolled employee ID in the timeclock, will it delete only the registered fingerprints and simply re-download that employee ID from timetrex? Or will it somehow affect the timetrex soft...
by Nox
Wed Jan 27, 2010 7:02 am
Forum: General Discussion
Topic: Does TimeTrex dial home?
Replies: 7
Views: 5959

Does TimeTrex dial home?

Does TimeTrex talk to your servers after it has been installed? Using Google Analytics or something?
by Nox
Tue Dec 29, 2009 6:19 am
Forum: Feature Requests
Topic: TimeTrex to allow non-standard email domain names.
Replies: 1
Views: 3661

TimeTrex to allow non-standard email domain names.

We have a policy in our company where our call center agents must have email, but it is not a publicly available email address. As a result, we have an @domain.local email suffix for those users so all of our corporate users can still communicate internally with one another. However, timetrex will n...
by Nox
Fri Oct 23, 2009 5:11 am
Forum: Help
Topic: 2 timetrex servers - 1 timeclock
Replies: 1
Views: 1691

2 timetrex servers - 1 timeclock

Can two installs of timetrex pull punches from the timeclock without a problem? I wanted to setup a test environment and have it pull punches from the timeclock as the production system does, but I don't want to impact the production system. We have the TTA8 timeclock using fingerprints and are usin...
by Nox
Thu Oct 22, 2009 12:51 pm
Forum: Help
Topic: Move TimeTrex from one server to another
Replies: 1
Views: 1880

Move TimeTrex from one server to another

We want to move TimeTrex from one server to another. (Ubuntu 8.04 to Ubuntu 8.04) These are the steps I think I would follow: x. disconnect the timeclock from the network to prevent any errant punches from registering to the old system. 1. backup the database 2. backup the timetrex folder (/var/www/...
by Nox
Thu Aug 13, 2009 12:01 pm
Forum: Help
Topic: Renaming an Employee
Replies: 1
Views: 1974

Renaming an Employee

We only track hourly employees in timetrex. We have a salary supervisor that is leaving the department. They have NO time data of any kind in the system. They are strictly a supervisor. Someone new will be replacing them and they need all the same permissions as the person who is leaving. Is there a...
by Nox
Wed Apr 01, 2009 2:02 pm
Forum: Help
Topic: export time data for PC Payroll
Replies: 1
Views: 2005

export time data for PC Payroll

Is there a documented method of exporting data out of TimeTrex so that it can be imported into ADP PC Payroll?
by Nox
Wed Mar 25, 2009 1:41 pm
Forum: Help
Topic: Rounding Problems
Replies: 11
Views: 6232

Ok, the grace period fixed that, thanks!

How does the Start Stop window on a Schedule policy affect rounding?
by Nox
Wed Mar 25, 2009 7:24 am
Forum: Help
Topic: Rounding Problems
Replies: 11
Views: 6232

Ok, we fixed those AM punches that had the wrong time. Over the past few days, we have noticed other things that appear to be rounding related: Sometimes the actual time on an IN or OUT for lunch is 12:53, but is being reported as 12:54 as if it were rounding up. We also have some users clocking in ...
by Nox
Tue Mar 24, 2009 1:13 pm
Forum: Help
Topic: Connect Fingerprint to TImeTrex
Replies: 2
Views: 3084

My company (about 35-40 hourly employees) uses the fingerprint scanner on the TT-A8 that is sold in the TimeTrex store. It does requires the business license of TimeTrex, but it was super easy to setup and connect. I highly recommend it.
by Nox
Thu Mar 12, 2009 5:17 am
Forum: Help
Topic: Rounding Problems
Replies: 11
Views: 6232

Can you change the actual punch that was gathered from a timeclock if needed? For instance, we have rounding turned on and it works perfectly. We had problems with the timeclock this morning and it wasn't accepting punches for a few users. We fixed the problem, but now they show their actual time as...
by Nox
Wed Mar 11, 2009 12:23 pm
Forum: Help
Topic: Retroactive Schedule Change
Replies: 1
Views: 2008

Retroactive Schedule Change

Normally all of our employees are on regular schedules that never end. If we change the regular schedule but we do so after the date the new schedule should have taken effect, how do we retroactively change the schedule for those dates that were given the old schedule so our unpaid time off will rep...
by Nox
Fri Mar 06, 2009 2:28 pm
Forum: Help
Topic: Timeclock
Replies: 1
Views: 1888

Timeclock

Lunch vs. Break

When punching in and out using a TT-A8, is break (F3 & F4) the same as lunch, or would you simply clock in and clock out (F1 & F2)
by Nox
Fri Mar 06, 2009 12:04 pm
Forum: Help
Topic: Possible Bug
Replies: 9
Views: 4935

We'd like them to be able to run multiple periods at once if they choose. Also we use the reports to see all of the PTO and Holiday pay broken down into their respective buckets. The accrual balance menu actually seems to work better than the report for a single user. I have been playing with the Pe...
by Nox
Fri Mar 06, 2009 11:17 am
Forum: Feature Requests
Topic: Supervisors should not be able to add or delete employees
Replies: 2
Views: 4391

Actually, now that you pointed that out, that solves what I was asking for. That explains why nobody was asking for it. :)

I didn't see it in the University and I overlooked it in the Menus. My bad. Thanks again as always Shaun!
by Nox
Fri Mar 06, 2009 10:52 am
Forum: Help
Topic: Possible Bug
Replies: 9
Views: 4935

Right now, just these: TIMESHEET SUMMARY TIMESHEET DETAIL PUNCH SUMMARY ACCRUAL BALANCE SUMMARY We don't use the payroll portion of the program, so I don't know what information is on the PAY STUB SUMMARY report. We don't allow SS numbers to be printed on reports or paystubs. We use ADP for paystubs...
by Nox
Fri Mar 06, 2009 7:42 am
Forum: Help
Topic: Possible Bug
Replies: 9
Views: 4935

Our ultimate goal was to allow a user to run reports on themselves. Since a normal user cannot do this, our only option was to use an existing feature as it was not intended. Which is how we discovered the bug. Now we don't know how the software works from an internal standpoint, but we would guess ...