Search found 70 matches
- Thu Feb 24, 2011 12:40 pm
- Forum: Help
- Topic: Exceptions Not Appearing on Home Page
- Replies: 2
- Views: 1973
Exceptions Not Appearing on Home Page
I'm on version 3.4.0 - open source. The home screen for my supervisors log on is no longer accurately displaying the exception. For the attached example, there are 0 exceptions on the home screen but when I click on exceptions, it takes me to the exception list where there are 10 high severity excep...
- Wed Feb 16, 2011 1:50 pm
- Forum: Help
- Topic: Employee View - Accessing Exception Time Sheets
- Replies: 4
- Views: 2077
Re: Employee View - Accessing Exception Time Sheets
this problem is now fixed. thank you!
Lisa
Lisa
- Wed Feb 16, 2011 1:46 pm
- Forum: Help
- Topic: Unable to Delete an Erroneous Accrual Banks
- Replies: 8
- Views: 2958
Re: Unable to Delete an Erroneous Accrual Banks
ahhh... unfortunately deleting other's records is not an option as we have data in their for our testing purposes...i'm sure by the time we go live, 3.4.1 will be available.
thanks for the update!
L
thanks for the update!
L
- Wed Feb 16, 2011 1:44 pm
- Forum: Help
- Topic: Temporarily Turning Off Calendar Based Accruals
- Replies: 6
- Views: 2877
Re: Temporarily Turning Off Calendar Based Accruals
the thing is that we don't want to stop accruals, we want accruals to occur for the hours worked, not the unpaid portion. so in the attached example, Kris worked 3 days this week and then went on parental leave. We want the accruals to occur on his paid hours only. When I 'enabled' the accruals for ...
- Wed Feb 16, 2011 10:25 am
- Forum: Feature Requests
- Topic: Accrual report in the future.....
- Replies: 3
- Views: 5703
Re: Accrual report in the future.....
This is also a request that we have...online preferably but with a feature to print it. Ideally we would put in a future date and the system would calculate what the specified accrual banks would be taking into account all absences already entered in the system via the time sheet screen and the sche...
- Wed Feb 16, 2011 10:19 am
- Forum: Installation Help
- Topic: TimeTrex 3.4.0
- Replies: 2
- Views: 3214
Re: TimeTrex 3.4.0
Additionally, I checked the "what's new" tab after I installed 3.4.0 but there was only one feature listed "Hierarchy". Is that the only change in this new version?
- Wed Feb 16, 2011 10:03 am
- Forum: Help
- Topic: Unable to Delete an Erroneous Accrual Banks
- Replies: 8
- Views: 2958
Re: Unable to Delete an Erroneous Accrual Banks
Hi, I quickly upgraded to 3.4.0 this morning but am still having problems removing an erroneous accrual bank. Per the Feb 11 response: The next version of TimeTrex will automatically clear out unused balances for you, once all other records for the accrual have been deleted. I've added an accrual re...
- Wed Feb 16, 2011 9:51 am
- Forum: Installation Help
- Topic: TimeTrex 3.4.0
- Replies: 2
- Views: 3214
TimeTrex 3.4.0
Hi, After I read about a user upgrading to 3.4.0 in the Help forum, I checked my TimeTrex to see if it would alert me that a new version was available. I was on 3.3.2 free version on my MacBook Pro laptop (using this for evaluation until we're ready to purchase the pro version in April). There were ...
- Fri Feb 11, 2011 1:57 pm
- Forum: Help
- Topic: Employee View - Accessing Exception Time Sheets
- Replies: 4
- Views: 2077
Re: Employee View - Accessing Exception Time Sheets
Yes, this happens for the 2 exceptions we've identified. No matter which date the exception occurs, when we click on 'view', the system displays the next week...in this case 2/14/11.
Let me know how/when you wish to access my system.
Thanks again
Lisa
v3.3.2 free
Let me know how/when you wish to access my system.
Thanks again
Lisa
v3.3.2 free
- Fri Feb 11, 2011 12:32 pm
- Forum: Help
- Topic: Unable to Add a Policy Group
- Replies: 4
- Views: 2184
Re: Unable to Add a Policy Group
Thanks Shaun!
You're a peach:)
ignore my question re estimated release of 3.4.0 in the post about deleting erroneous accrual banks as you've answered it here.
You're a peach:)
ignore my question re estimated release of 3.4.0 in the post about deleting erroneous accrual banks as you've answered it here.
- Fri Feb 11, 2011 12:12 pm
- Forum: Help
- Topic: Timesheet Display
- Replies: 1
- Views: 1426
Timesheet Display
Hi,
Is there a way for customers to customize the display of 'my timesheet'? We actually don't need to see the 'department' row displayed and would love to remove it...
Thanks,
L
v3.3.2 free
Is there a way for customers to customize the display of 'my timesheet'? We actually don't need to see the 'department' row displayed and would love to remove it...
Thanks,
L
v3.3.2 free
- Fri Feb 11, 2011 12:01 pm
- Forum: Help
- Topic: Unable to Delete an Erroneous Accrual Banks
- Replies: 8
- Views: 2958
Re: Unable to Delete an Erroneous Accrual Banks
Thanks
Is there info on the features/fixes included in v 3.4.0 anywhere? Do you have an expected release date or time frame?
Is there info on the features/fixes included in v 3.4.0 anywhere? Do you have an expected release date or time frame?
- Fri Feb 11, 2011 11:58 am
- Forum: Help
- Topic: Who's In Report Displays Who's Out
- Replies: 1
- Views: 1367
Who's In Report Displays Who's Out
Hi, One of the reports that will get heavy usage is the Who's In Report. Unfortunately, it seems to show who's out! In the attached example, Kathy clocked in and out for the day on Thursday, 2/10 but is not clocked in at all today. I would expect her not to appear on the 'who's in' report but she do...
- Fri Feb 11, 2011 10:49 am
- Forum: Help
- Topic: Unable to Delete an Erroneous Accrual Banks
- Replies: 8
- Views: 2958
Re: Unable to Delete an Erroneous Accrual Banks
Great! Is the next version with this fix 5.0 or is there a 3.3.3 version coming sooner?
Lisa
P.S. Thanks for your patience with all my questions!
Lisa
P.S. Thanks for your patience with all my questions!
- Fri Feb 11, 2011 10:07 am
- Forum: Help
- Topic: Unable to Delete an Erroneous Accrual Banks
- Replies: 8
- Views: 2958
Unable to Delete an Erroneous Accrual Banks
Hi, I am unable to delete two accrual banks that were created in error for employees. In the attachment, I need to delete "H/P: 37.5" and "Vac: 37.5" banks. The accrual screen only gives me the "add" functionality. My role is "administrator". I double checked ...
- Fri Feb 11, 2011 9:54 am
- Forum: Help
- Topic: Employee View - Accessing Exception Time Sheets
- Replies: 4
- Views: 2077
Employee View - Accessing Exception Time Sheets
Hi, On Donald's home screen, 2 "severe" exceptions and 1 medium exception are displayed with the date they occurred - excellent When I select "view" next to the 1st severe exception recorded as 2/7/11, I'm taken to the timesheet for week of 2/14-2/20 instead of the timesheet that...
- Fri Feb 11, 2011 9:10 am
- Forum: Help
- Topic: Audit Trail
- Replies: 4
- Views: 2849
Re: Audit Trail
Hi, I've attached a portion of the audit trail report. 1. What is the difference between 'punch' and 'punch control'? 2. On rows 24, 26, 28 what does "(F)" mean in the action column..."Delete (F)"? 3. I saved the report with my specifications as Lisa's Audit and selected it to be...
- Fri Feb 11, 2011 8:58 am
- Forum: Help
- Topic: Refreshing Timesheet Info vs Refreshing Accrual Info - View
- Replies: 1
- Views: 1394
Refreshing Timesheet Info vs Refreshing Accrual Info - View
Hi, This is a minor thing but... I'm using the free version 3.3.2 and discovered that as a supervisor or admin and I view 'my timesheet' for the first time, it defaults to the user's timesheet. If the user scrolls to other employees' time sheets, the last time sheet the user looks at will be the tim...
- Fri Feb 11, 2011 8:48 am
- Forum: Help
- Topic: Unable to Add a Policy Group
- Replies: 4
- Views: 2184
Re: Unable to Add a Policy Group
sorry about that, I'm on version 3.3.2.
Yes, I was adding a number of policies to the group including a break policy, lunch policy and various accrual policies.
Thanks,
L
Yes, I was adding a number of policies to the group including a break policy, lunch policy and various accrual policies.
Thanks,
L
- Thu Feb 10, 2011 5:08 pm
- Forum: Help
- Topic: Unable to Add a Policy Group
- Replies: 4
- Views: 2184
Unable to Add a Policy Group
Hi,
I'm on the open source version. I've tried a few times to create a new policy group between yesterday and today and keep receiving the attached error.
Thanks for your help,
Lisa
I'm on the open source version. I've tried a few times to create a new policy group between yesterday and today and keep receiving the attached error.
Thanks for your help,
Lisa
- Wed Feb 09, 2011 11:23 pm
- Forum: Help
- Topic: Temporarily Turning Off Calendar Based Accruals
- Replies: 6
- Views: 2877
Re: Temporarily Turning Off Calendar Based Accruals
As it turns out, our company allows employees to be on "partial" leave...anything from a couple of days off a week to shortened hours each day with the time off allocated as unpaid parental leave. Since their status will still be active, am I correct in assuming that there's no way for the...
- Wed Feb 09, 2011 11:18 pm
- Forum: Help
- Topic: Audit Trail
- Replies: 4
- Views: 2849
Re: Audit Trail
Lovely!
Thanks,
L
Thanks,
L
- Wed Feb 09, 2011 4:38 pm
- Forum: Help
- Topic: Audit Trail
- Replies: 4
- Views: 2849
Audit Trail
Hi,
In the open source version, is it possible to report on all punches that were changed by a supervisor? Actual time, new time and who changed it?
Thanks,
Lisa
In the open source version, is it possible to report on all punches that were changed by a supervisor? Actual time, new time and who changed it?
Thanks,
Lisa
- Wed Feb 09, 2011 10:29 am
- Forum: Help
- Topic: Setting Security in the Open Source Version
- Replies: 1
- Views: 1442
Setting Security in the Open Source Version
Hi, I'm on version 3.3.2, testing it in anticipation of purchasing the professional version in April. I have some security questions: 1. I would like to limit what supervisors can do in the system. For example: They can click on Admin, Employee Admin and while it doesn't allow them to "add"...
- Mon Feb 07, 2011 4:51 pm
- Forum: Feature Requests
- Topic: Expanding Payroll Export Functionality
- Replies: 3
- Views: 5572
Expanding Payroll Export Functionality
TimeTrex does not currently include accrual balances in the payroll export, only time categories (ie: absence time) that may affect accrual balances. Is it possible to add this functionality or create a separate export facility that could send this information? We're leaning towards using the on-dem...