WARNING: TimeTrex automatic upgrade has failed ...

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Yajasi
Posts: 108
Joined: Wed Oct 17, 2012 4:48 pm

WARNING: TimeTrex automatic upgrade has failed ...

Post by Yajasi »

We upgraded to version 7.3.6 on May 7th. Yesterday, May 14th, and today, May 15th, we have been getting the following message:
WARNING: TimeTrex automatic upgrade has failed due to a system error! Please contact your TimeTrex administrator immediately to re-run the TimeTrex installer to correct the issue.
Our timetrex.php.ini file has installer_enabled=FALSE. It has been set to FALSE since we installed the latest version on May 7th. We are running timetrex on a Ubuntu 12.04 virtual server.

How do we get this message to disappear?
Thanks!
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: WARNING: TimeTrex automatic upgrade has failed ...

Post by shaunw »

Can you attach a copy of your TimeTrex log file from the log directory specified in your timetrex.ini.php file?
Yajasi
Posts: 108
Joined: Wed Oct 17, 2012 4:48 pm

Re: WARNING: TimeTrex automatic upgrade has failed ...

Post by Yajasi »

Can you attach a copy of your TimeTrex log file from the log directory specified in your timetrex.ini.php file?
Here you go. Thanks!
Attachments
timetrex.log
(22.82 MiB) Downloaded 385 times
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: WARNING: TimeTrex automatic upgrade has failed ...

Post by shaunw »

Is the message still being displayed to you? If so, could send a more recent copy of the log file please?
Yajasi
Posts: 108
Joined: Wed Oct 17, 2012 4:48 pm

Re: WARNING: TimeTrex automatic upgrade has failed ...

Post by Yajasi »

Is the message still being displayed to you?
No it is not. Why is that?
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: WARNING: TimeTrex automatic upgrade has failed ...

Post by shaunw »

Not sure, perhaps it was just a temporary issue and its now working...
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