I am having trouble installing TimeTrex

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joeh614
Posts: 1
Joined: Mon Jul 21, 2014 5:29 pm

I am having trouble installing TimeTrex

Post by joeh614 »

1. I modified the "timetrex.ini.php" file as directed.
2. I ran the installatino php file at "http://www.homecareofkalamazoo.com/time ... nstall.php". I watched the progress, then I got the attached error message. It is in pdf form
3. Not sure where the version number is listed.
4. Windows OS, not sure what version or patch level the hosting company is running.
5. I downloaded the zip file, extracted the files, uploaded them to a folder called "timetrex" on my server.

Manual install
1. PHP version 5.2.17
2. MySql version 5.x
3. I assume IIS since this is a Windows server
4. I could not find the tag "error_log" in the timetrex.ini.php file
5. The attached pdf file has the debug info


thank you

Joe
Attachments
TimeTrex Installation Error.pdf
The file shows what heppened after clicking the start button.
(1.83 MiB) Downloaded 429 times
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: I am having trouble installing TimeTrex

Post by shaunw »

I assume you are using a shared hosting service, if so TimeTrex does not support shared hosting services. We would recommend using our free Cloud Community Edition http://www.timetrex.com/cloud_community.php instead.
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