Loan Amount shows as 0

General support regarding TimeTrex, such as
configuring policies/taxes or processing payroll.
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mmirasol
Posts: 48
Joined: Sun Aug 15, 2010 7:07 pm

Loan Amount shows as 0

Post by mmirasol »

Dear Timetrex Support,

Our FAP loan shows 0 for all employees even though the loan balances are still greater than 0.
Please see attached Pay Stub, Tax/Deduction settings and Pay Stub Account settings for the loan payment and loan balance of one our employees.
pay_stub-25.pdf
(50.89 KiB) Downloaded 209 times
FAP Deduction Settings.png
pay stub account - fap loan payment.png
pay stub account - fap loan balance.png
Please advise.
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: Loan Amount shows as 0

Post by shaunw »

When editing the Tax/Deduction record, for the "Include Pay Stub Account" set the Pay Stub Account Value to "YTD Amount" instead, see if that works once you regenerate the pay stubs.
mmirasol
Posts: 48
Joined: Sun Aug 15, 2010 7:07 pm

Re: Loan Amount shows as 0

Post by mmirasol »

yes that works. thank you. will this continue to work next year? assuming the loan balance is still above 0?
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: Loan Amount shows as 0

Post by shaunw »

Yes.
mmirasol
Posts: 48
Joined: Sun Aug 15, 2010 7:07 pm

Re: Loan Amount shows as 0

Post by mmirasol »

thank you very much.
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