Dear Timetrex Support,
Our FAP loan shows 0 for all employees even though the loan balances are still greater than 0.
Please see attached Pay Stub, Tax/Deduction settings and Pay Stub Account settings for the loan payment and loan balance of one our employees.
Please advise.
Loan Amount shows as 0
Re: Loan Amount shows as 0
When editing the Tax/Deduction record, for the "Include Pay Stub Account" set the Pay Stub Account Value to "YTD Amount" instead, see if that works once you regenerate the pay stubs.
Re: Loan Amount shows as 0
yes that works. thank you. will this continue to work next year? assuming the loan balance is still above 0?
Re: Loan Amount shows as 0
thank you very much.