Cant get through to the timetrex link

General support regarding TimeTrex, such as
configuring policies/taxes or processing payroll.
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premedcare
Posts: 3
Joined: Tue Oct 21, 2014 12:43 pm

Cant get through to the timetrex link

Post by premedcare »

Hello, I have a timetrex community edition and ive had this issue for almost 2 weeks now, every time I try to log in it says "waiting for the page to respond" for a few mins then tells me the page can not be displayed, I have also tried it on multiple computers and browsers with no luck.
Please help
shanec
Posts: 417
Joined: Thu Apr 25, 2013 8:22 am

Re: Cant get through to the timetrex link

Post by shanec »

In order for us to assist you please provide the link you're using to access TimeTrex as well an uncropped screenshot.
premedcare
Posts: 3
Joined: Tue Oct 21, 2014 12:43 pm

Re: Cant get through to the timetrex link

Post by premedcare »

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shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: Cant get through to the timetrex link

Post by shaunw »

It appears to be a problem with your server that is unrelated to TimeTrex itself, as there is no web server answering requests to http://premier.aa-management.com on port 80.
premedcare
Posts: 3
Joined: Tue Oct 21, 2014 12:43 pm

Re: Cant get through to the timetrex link

Post by premedcare »

Do you have any idea on how I fix this as I tried opening it from different computers and different networks from other places and it still wouldn't connect.
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: Cant get through to the timetrex link

Post by shaunw »

As mentioned it appears to be an issue with the web server itself, outside the scope of TimeTrex itself.
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