time conflict error

General support regarding TimeTrex, such as
configuring policies/taxes or processing payroll.
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maroon
Posts: 18
Joined: Wed Sep 06, 2006 10:47 am

time conflict error

Post by maroon »

Dear Sirs,

One employee missed to punch In yesterday, so I tried to manual punch In as an administrator for this employee on his/her schedule and I got this error :

Time conflicts with another punch on this day

any help would be appreciated

Best Regards,
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Post by shaunw »

Did you click the "Add: Punch" button in the upper right of the timesheet, or did you click on an empty cell on the timesheet to add the punch?

It sounds like you may be trying to add a punch inbetween another punch pair. ie:

In: 8:00AM
Out: 5:00PM

If you try to add a punch at 11:00AM it will fail with a conflict because there is already a punch pair that spans 11:00AM. So you actually have to move 5:00PM to another "punch pair" first by deleting it, clicking the "Add: Punch" button (to create a new punch pair). Then it should look like this:

In: 8:00AM
Out: <blank>
In: <blank>
Out: 5:00PM

Now you can click on either of the blank cells to add lunch punches.

If this doesn't help I will need more information, a screenshot would be nice.
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