Shift schedules are not created

General support regarding TimeTrex, such as
configuring policies/taxes or processing payroll.
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muhammadAziz
Posts: 5
Joined: Mon Dec 07, 2015 1:42 am

Shift schedules are not created

Post by muhammadAziz »

Two days ago I created a recurring schedule for some employees as a test, but shift schedules are not created for them and their punches have "Not scheduled" exception.
As I understood shift schedules are supposed to be created automatically depending on the recurring schedules few hours before the shift start.
Attachments
recurring schdule
recurring schdule
Morning shift template
Morning shift template
Recurring schedule
Recurring schedule
Shift schedules
Shift schedules
shanec
Posts: 417
Joined: Thu Apr 25, 2013 8:22 am

Re: Shift schedules are not created

Post by shanec »

Please post a screenshot of a timesheet that has a date that is being affected by the Not Scheduled Exception as well as a screenshot of that date's corresponding scheduled shift.
muhammadAziz
Posts: 5
Joined: Mon Dec 07, 2015 1:42 am

Re: Shift schedules are not created

Post by muhammadAziz »

I found out that the cron.php was not running properly, the problem was with my httpd
I fixed it and now it's adding schedules as it should.

One last question, Is there a way that enables me to manage cron jobs (stop/start/add)?
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