exception problem

General support regarding TimeTrex, such as
configuring policies/taxes or processing payroll.
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mahikbajaj
Posts: 6
Joined: Thu Aug 11, 2016 2:30 am

exception problem

Post by mahikbajaj »

Hello
I am facing problem in exceptions. when my staff is missing their punch it is being shown as "In late" instead of missing punch.
kindly help me to solve this issue.
shanec
Posts: 417
Joined: Thu Apr 25, 2013 8:22 am

Re: exception problem

Post by shanec »

Missing In Punch Exceptions are not triggered in real-time, as TimeTrex must wait until the Maximum Shift Time is exceeded (default is 16hrs) before it can know for sure that an employee forgot to punch versus being late.
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