Issues Importing punches on version 7.x

Topics brought up by the TimeTrex open source community.
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isaiespino
Posts: 3
Joined: Thu Jun 27, 2013 1:24 pm

Issues Importing punches on version 7.x

Post by isaiespino »

Hello,

we're using TimeTrex since version 5.1, we import our employees punches with wizard well but after an upgrade to 7.1 every time we import data (csv)
we have all punches on IN and we have to manually drag to OUT, on version 5.1 automatically import data to IN & OUT.

if you know how to fix this please help us

Best Regards
shanec
Posts: 417
Joined: Thu Apr 25, 2013 8:22 am

Re: Issues Importing punches on version 7.x

Post by shanec »

Please provide us with a screenshot of the import mapping, a screenshot of the erroneous timesheet and a sample of the CSV file and email it to support@timetrex.com
Also, please reference the forum post in your email.
isaiespino
Posts: 3
Joined: Thu Jun 27, 2013 1:24 pm

Re: Issues Importing punches on version 7.x

Post by isaiespino »

Thank you shanec, already sent e-mail

Best Regards,
shanec
Posts: 417
Joined: Thu Apr 25, 2013 8:22 am

Re: Issues Importing punches on version 7.x

Post by shanec »

You will need to provide a column indicating the given punch is either In or Out in your CSV file. At this point TimeTrex does not know what type of punches they are and so is defaulting to In.
isaiespino
Posts: 3
Joined: Thu Jun 27, 2013 1:24 pm

Re: Issues Importing punches on version 7.x

Post by isaiespino »

ok, understood

but i want to know why version 5.1 automatically sets IN and OUT according to punch sequence and/or if I can modify any php file into 7.1 to do that too
we import like 600 punches every week and our biometrics system doesn't have IN or OUT option.

i appreciate your help if there is anyway to fix this manually

Best Regards
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