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Recurring Schedules No DST

Posted: Wed Mar 15, 2017 1:07 pm
by mejiacool
After the Time Zone changed in the US due to daylight saving all the recurring schedules I have set up into TimeTrex are changing one hour forward.
What I need to do to stop all my recurring schedules to be moved one hour forward? I have checked the TimeZone that I have set up and I have it as GMT-6
I’m a user located in Central America where we don’t experience any changes on our clock.

Re: Recurring Schedules No DST

Posted: Thu Mar 16, 2017 8:53 am
by shaunw
Did you recently change the timezone? Are all the employees assigned to the same timezone?

Re: Recurring Schedules No DST

Posted: Thu Mar 16, 2017 11:15 am
by mejiacool
All employees are assigned to the same TimeZone.

for Example, I just assigned a new recurring schedule template 11:00 - 17:00 to one user, when I check this schedule (Attendance ->Schedule) the next day (Tomorrow) it will be automatically changed to 12:00 - 18:00 (This is what I don't understand why it moves it when it shouldn't)

Should I need to create a new schedule template with start date on March 12th? I did change the start date to all recurring schedules but it didn't make any diference.

Re: Recurring Schedules No DST

Posted: Thu Mar 16, 2017 11:45 am
by shaunw
The time should only change if you selected a timezone that observes DST... Can you attach a full uncropped screenshot showing the exact timezone that you have selected?

Re: Recurring Schedules No DST

Posted: Thu Mar 16, 2017 12:32 pm
by mejiacool
Here it is..

Re: Recurring Schedules No DST

Posted: Thu Mar 16, 2017 2:50 pm
by shaunw
Please include a screenshot of the employees schedule showing the time change on a specific day too.