Installation Problem.. Blank Page

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gkmadushan
Posts: 12
Joined: Thu Jan 27, 2011 4:30 am

Installation Problem.. Blank Page

Post by gkmadushan »

Hi all,

I downloaded TimeTrex_Standard_Edition_v3.3.4.zip file and trying to install in my localhost. but it gives me a blank page (http://localhost/timetrex/interface/ins ... nstaller=0)

i enabled error log in php.ini and i cannot see any errors related to timetrex, but php log is working properly.

I'm using

xampp in windows 7 64bit OS
- php 5.3.1
- mysql 5.1.41 (timetrex blank database created)

timetrex.ini.php file


; TimeTrex Configuration File
; *Windows Example*
;
[path]
;URL to TimeTrex web root directory. ie: http://your.domain.com/<*BASE_URL*>
;DO NOT INCLUDE http://your.domain.com, just the directory AFTER your domain
base_url = /timetrex/interface

;
;log directory
;
log = c:\tmp\log

;
;Misc storage, for attachments/images
;
storage = c:\tmp\storage

;
;Full path and name to the PHP CLI Binary
;
php_cli = c:\xampp\php\php.exe

;
; Database connection settings. These can be set from the installer.
;
[database]
type = mysqlt
;type = postgres8

host = localhost
database_name = timetrex
user = root
password =

;
; Cache settings
;
[cache]
enable = TRUE
dir = c:\temp\timetrex

[debug]
;Set to false if you're debugging
production = TRUE

enable = TRUE
enable_display = TRUE
buffer_output = TRUE
enable_log = TRUE
verbosity = 11

[other]
; Force all clients to use SSL.
force_ssl = FALSE
installer_enabled = TRUE
primary_company_id = 0
hostname = localhost

;WARNING: DO NOT CHANGE THIS AFTER YOU HAVE INSTALLED TIMETREX.
;If you do it will cause all your passwords to become invalid,
;and you may lose access to some encrypted data.
salt = 0


;<?php if (; //Cause parse error to hide from prying eyes, just in case. DO NOT REMOVE?>

Please give me a suggestion...

Thank you.
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: Installation Problem.. Blank Page

Post by shaunw »

A blank page is a PHP error, try enabling display_errors in php.ini.
mmajzoub
Posts: 1
Joined: Thu Apr 21, 2011 8:24 am

Re: Installation Problem.. Blank Page

Post by mmajzoub »

I am having similar problem the install went fine "no errors" when I attempt to navigate to the login page I get a blank page. Any ideas?
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: Installation Problem.. Blank Page

Post by shaunw »

As stated in the previous post, a blank page is a PHP error, try enabling display_errors in php.ini.
mikebos
Posts: 4
Joined: Fri Apr 22, 2011 1:31 pm

Re: Installation Problem.. Blank Page

Post by mikebos »

am also having a problem when tryn to install it in xampp stating config file (c:\xampp\htdocs\timetrex\includes\..\timetrex.ini.php) does not exist.will be grateful for any assistance.
mikebos
Posts: 4
Joined: Fri Apr 22, 2011 1:31 pm

Re: Installation Problem.. Blank Page

Post by mikebos »

sorry i've sorted the above problem.bt am also having a blank page whn tryin to install.when I run localhost/timetrex/interface/install/install.php its redirects me to a blank page with url localhost/timetrex/interface/install/Licence.php?externalinstaller=0.

display_errors in php.ini = on.
please help
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: Installation Problem.. Blank Page

Post by shaunw »

Its a PHP error of some sort being triggered, you need to find out what it is.
mikebos
Posts: 4
Joined: Fri Apr 22, 2011 1:31 pm

Re: Installation Problem.. Blank Page

Post by mikebos »

To tackle the problem i need to understand what this code is doin(install.php)

*/
ini_set('default_socket_timeout', 5);
ini_set('allow_url_fopen', 1);

if ( isset($_GET['external_installer']) ) {
$external_installer = (int)$_GET['external_installer'];
}else {
$external_installer = 0;

please help.
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: Installation Problem.. Blank Page

Post by shaunw »

That code is just initializing a few PHP settings and a single variable, its about as simple and basic as you can get and by itself it does nothing.

If you've modified the timetrex.ini.php file, you could try changing it back to the default example to see if that helps, if you modify this file incorrectly its possible to cause a PHP error.
mathken330
Posts: 4
Joined: Tue Aug 02, 2011 11:08 pm
Location: Vancouver, BC, Canada

Re: Installation Problem.. Blank Page

Post by mathken330 »

mikebos wrote:sorry i've sorted the above problem.bt am also having a blank page whn tryin to install.when I run localhost/timetrex/interface/install/install.php its redirects me to a blank page with url localhost/timetrex/interface/install/Licence.php?externalinstaller=0.

display_errors in php.ini = on.
please help
also same. Using Uniserver. Display errors on, no errors reported. checked twice. No logs file found.
--
Kenneth T.
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