Error When Adding Schedule Entry (Standard - v5.3.2)

[visaolive]

When adding Schedule Entry, I perform the following tasks:

- Select Schedules tab
- Select New
- By Default, the "In" time is set to 8:00 AM EST
- By Default, the "Out" time is set to 5:00 PM EST
- When I select Save, I receive an error stating "Incorrect Start Time" and "Incorrect End Time"
- If I change the "In" time to 8:00 AM, and the "Out" time to 5:00 PM, I still receive this error.

What should I do?

Thanks,

E

[shaunw]

Can you post a screenshot of the error please?

[visaolive]

Attached is the Default Time, no edits made.

[visaolive]

The attached is a screenshot after the time is adjusted to match the example, and it's still incorrect.

It appears to be a Javascript issue.

[shaunw]

Unfortunately I'm not able to replicate the issue on our end, as a test could you try changing your date and time format under MyAccount -> Preferences. Try using:

Date Format: 25-Feb-01 (dd-mmm-yy)
Time Format: 8:09 PM

Does that make any difference?

[visaolive]

That did it! Thanks.

[shaunw]

Interesting, I would try upgrading to v7.0 of TimeTrex and test your original date/time formats again to see if they work correctly in that version. If not let us know, as I tested them myself and they seemed to work fine for me.

[visaolive]

Upgrading to the latest version worked perfectly. Thanks!