We tried to install an upgrade patch to the latest version a couple weeks ago.
It now functions fine, but we now get this message at the top:
WARNING: TimeTrex application version does not match database version. Please re-run the TimeTrex installer to complete the upgrade process.
We haven't tried rerunning the upgrade out of fear it may mess up our data. Do you think we should just re-run the Executable upgrade and see what happens?
Our system is Windows XP, BTW.
Community Edition, Version 7.0.2.
Problem Updating to Latest Version
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Re: Problem Updating to Latest Version
Can you please attach a screenshot of the Help -> About screen, please do not crop the screenshot.
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Re: Problem Updating to Latest Version
See attached.shaunw wrote:Can you please attach a screenshot of the Help -> About screen, please do not crop the screenshot.
Re: Problem Updating to Latest Version
My guess is you didn't follow the onscreen instructions once the executable installed finished, as that is only phase 1... Phase 2 is to run the TimeTrex installer through your web-browser to complete the upgrade process. There should be a "TimeTrex Installer" icon in your start menu (under the TimeTrex folder), if you run that now it should be fine.
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Re: Problem Updating to Latest Version
Awesome! I'll give that a shot!shaunw wrote:My guess is you didn't follow the onscreen instructions once the executable installed finished, as that is only phase 1... Phase 2 is to run the TimeTrex installer through your web-browser to complete the upgrade process. There should be a "TimeTrex Installer" icon in your start menu (under the TimeTrex folder), if you run that now it should be fine.
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Re: Problem Updating to Latest Version
BTW. It worked! You guys are awesome!shaunw wrote:My guess is you didn't follow the onscreen instructions once the executable installed finished, as that is only phase 1... Phase 2 is to run the TimeTrex installer through your web-browser to complete the upgrade process. There should be a "TimeTrex Installer" icon in your start menu (under the TimeTrex folder), if you run that now it should be fine.
Thanks again!