We're testing TT in a non-production environment. A small group of employees have been back-filling timesheets so they get the "feel" of how TT works in regard to entering time, accruals, etc.1. Clearly state what is happening, or what isn't happening that you feel should. If there are any error messages include the FULL EXACT error message.
What's happening is that, even though all pay periods have the correct # of hours, the meal and holiday policies are working, all of a sudden, with this time period, I cannot Verify the timesheet. I do not even have the "Verify" button; I have the yellow "alert" message in the lower left-hand corner of the timesheet.
I am also not the only employee who is affected by this. Another employee is also experiencing the same, even though she has less backtime filled in than I have.
I did use the admin account to do a Mass Entry of my own employee (non-admin) hours but the other employee affected has entered all her own hours all by herself, with no admin intervention at all.
Starting around the beginning of September, a small group of employees have been asked to retroactively fill in their time. Meal policies, holiday policies and accrual policies are also in effect. The Meal and Holiday policies seem to be working OK; the accrual policies I'm waiting on as they're a monthly occurrence.2. Clearly state the EXACT steps you took before the issue occurred, or steps to reproduce the issue. Providing screenshots can help greatly if it is possible.
I have also (quickly) checked the timetrex.log file and didn't see anything that indicated an error, but then again, I'm not sure what I'm looking for.
2.2.12 (yes, I will eventually upgrade but this was a manual install by necessity as you can see from the OS, hence the procrastination...)3. What version of TimeTrex you are running, specifically. (stating "the latest version" is not specific enough)
5.1.2-1ubuntu3.124. What version of PHP you are using.
Ubuntu Linux 6.06.2 / Linux 2.6.15-51-powerpc on ppc5. What operating system you are running.
apache2 2.0.55-4ubuntu2.36. What web server you are using.
5.0.22-Debian_0ubuntu6.06.10-log7. What database server you are using.
Thanks!
Michelle