Reinstall problem with vista

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lcdaniel
Posts: 2
Joined: Mon Feb 23, 2009 1:00 am

Reinstall problem with vista

Post by lcdaniel »

Hello, I had previously installed timetrex and it worked perfectly on Vista. Afterwards I uninstalled it( there is now no >Timetrex directory, I've checked it).
Now I tried to reinstall it, but during the setup, it blocks during the install process"scheduling maintenance jobs. it doesn't advance. It let it run during one hour without advancing.
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Post by shaunw »

You should find a install.log file in your TimeTrex directory, please compress that file in a .ZIP and email it to support@timetrex.com with a reference to this forum post.
jedmunds
Posts: 8
Joined: Wed Feb 11, 2009 7:12 am

Post by jedmunds »

Not sure if this is the case with Vista, but I uninstalled TimeTrex from my Windows XP machine recently... it removed all but the timetrex_maintenance task in the Scheduled Tasks folder (the scheduled maintenance tasks). I had to remove that task file manually, and then TimeTrex reinstalled without any problems.

Perhaps the same thing is happening for you in Vista and the installer is not allowing the recreation of the same scheduled task?
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