Recently did an import of employees that completed without errors. Now when those regular employees login they are prompted to enter their personal information (first time login screen).
However, when they submit they get the following error:
Incorrect Input!
1. Invalid Province/State.
However, they are unable to edit their Country or State. The country is already filled in, and I can probably re-import the user data to fix the missing state information, but is this a bug or a feature based on policy?
I know that both country and state are drop down boxes, so to re-import the data, would I need to type the value exactly as it appears or do I need the numerical value that would exist in the database table?
It sounds like the province/state wasn't imported properly perhaps. Employees aren't able to modify this themselves, so you will need to either re-import the data, or manually make the corrections.
If you specify "-u" you need to specify the unique column to go with it, ie:
-u employee_number
Whenever you try to import the same employee file twice, TimeTrex needs to know what the unique identifier is so it doesn't import data twice. Employee Number, UserName, SIN/SSN are all good unique identifiers.
Country isn't a unique identifier, because you could have 10 employees with the same country, so TimeTrex can't tell them apart. Whereas you can't have any employees with the same values for the above columns.