Help generating pay stubs
Posted: Thu Jun 22, 2023 3:26 pm
I''m a new user of community edition. i set up my employees, policies etc.
We pay semi-monthly so I created a pay period for June 1- June 15 and set up the opening balances to bring over the YTD amounts we've paid from our previous system.
I tried to generate a pay stub for the first pay period June 16-30 and it told me I couldn't generate pay stubs when a prior period was open.
So I then closed the prior pay period. Now When I go to "generate pay stub" for the period June 16-30 it says "unable to create pay stubs in a closed pay period" Confusing since this period is not closed. This seems to be an impossible feedback loop.
I've read through the administrator manual and it seems to be lacking on the steps for actually generating a pay stub. What am I missing?
Thanks
We pay semi-monthly so I created a pay period for June 1- June 15 and set up the opening balances to bring over the YTD amounts we've paid from our previous system.
I tried to generate a pay stub for the first pay period June 16-30 and it told me I couldn't generate pay stubs when a prior period was open.
So I then closed the prior pay period. Now When I go to "generate pay stub" for the period June 16-30 it says "unable to create pay stubs in a closed pay period" Confusing since this period is not closed. This seems to be an impossible feedback loop.
I've read through the administrator manual and it seems to be lacking on the steps for actually generating a pay stub. What am I missing?
Thanks