help: shared server memory issue

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juliegannon
Posts: 1
Joined: Tue Aug 14, 2007 6:47 pm

help: shared server memory issue

Post by juliegannon »

I am getting a Warning: 40M (Set this to 128M or higher) while trying to install TimeTrex. I am not able to increase memory as it's a shared server. Is there a way around this? When I called your tech support earlier today, the rep said shared environment shouldn't be a n issue and this account will not have much activity as to take up too much memory.
gannon
Posts: 1
Joined: Tue Aug 14, 2007 6:42 pm

figured that out but now I have a new problem

Post by gannon »

I am able to get past the database install section and test SUCCESS" on connection. But then I am taken to the http://ppicomco.com/TimeTrex/interface/ ... on=DBError

I went thru this forum and my DatabaseConfig.php is configured properly. What could be the issue here? is my php.ini file specific in the install folder?
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Post by shaunw »

Try creating the MySQL timetrex user by following the instructions here:

http://forums.timetrex.com/viewtopic.php?t=65

Then during the installation process, don't specify a privileged username/password at all.
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