After finally figuring out how to access this through Shell (sorry, very novice at doing things through shell) and got through the acceptance page. I tried installing in directory /home/bhcainc/staff/timetrex, and this came up: unable to create symbolic link and gives an error about postgres
Note, the previous version installed okay.
Problem with linux installer
Sorry, it won't work with root, I forgot about that.
Were you installing to a completely new directory originally?
We are unable to replicate the error on our end here... I don't see why it couldn't create a symbolic link unless it was some sort of permission issue.
The installer writes a log file as well, perhaps that will have some clues.
Were you installing to a completely new directory originally?
We are unable to replicate the error on our end here... I don't see why it couldn't create a symbolic link unless it was some sort of permission issue.
The installer writes a log file as well, perhaps that will have some clues.
Okay, I managed to successfully install timetrex, but it ended up in the wrong directory! So, I am attempting to install it yet AGAIN and now I'm being asked totally different questions about database configuration. Last time, it just ran the installer and that was it. Is there a setting I can grant from WHM that will give the account bhcainc authorization to set permissions for the database?
Thanks Shaun.
Thanks Shaun.
If your getting asked totally different questions its probably because the directory you are trying to install it in already has files in it, or you may already have a previous installation running.
Make sure you install TimeTrex to a completely new directory, and that no previous installation is running.
When its installed, there are start/stop scripts in the directory to start/stop it.
Make sure you install TimeTrex to a completely new directory, and that no previous installation is running.
When its installed, there are start/stop scripts in the directory to start/stop it.
Sure, you can email the installer log to support@timetrex.com, please include any other message that appeared on the screen, or any other information you feel will be useful.
Hey Shaun,
Everything works now up until the point that I do the installer. After testing the database connection and getting succeded, a 404 not found error.
I really think my server is cursed. lol
Everything works now up until the point that I do the installer. After testing the database connection and getting succeded, a 404 not found error.
I really think my server is cursed. lol
shaunw wrote:Sure, you can email the installer log to support@timetrex.com, please include any other message that appeared on the screen, or any other information you feel will be useful.