Warning Not Writable() problem during installation

[farshidoo]

Hi,

I am installing TimeTrex on a Linux server. I am using PHP5. THe problem i am facing is below:

Writable TimeTrex Configuration File (timetrex.ini.php): OK
Writable Cache Directory: OK
Writable Storage Directory: Warning: Not writable ()
Writable Log Directory: Warning: Not writable ()
Empty Cache Directory: OK

I tried putting storage and log directory into /var directory, outside my html directory, inside my html directory with 777 permission but it is still giving me the same error message. The tmp directory as u see above is fine (its inside html directory).

I gave up on this. Did anyone faced this problem as well? Help would be appreciated.

By the way i am also getting the followng remarks:

Your TimeTrex configuration file (timetrex.ini.php) is located at:
/home/mydomain/public_html/timetrex/includes/../timetrex.ini.php

Your PHP configuration file (php.ini) is located at:
/usr/local/lib/php.ini, the include path is: ".:/usr/lib/php:/usr/local/lib/php"

Farshid

[shaunw]

You may have some other security module installed that stops all writing of data outside your document root directory, other then /tmp.

[farshidoo]

isnt it possible to have it inside the html directory?

how to find out abot the module and fix the problem?

[shaunw]

Well, you can try setting the directory values that are failing to a directory that succeeds for now. Unfortunately we're not 100% sure what causes this, as it can be different depending on the Linux distribution you are using and what security measures they have taken.

[jdm]

I had the same issue. It only worked when I updated these paths in the timetrex.ini.php to include the entire drive path, not just the site path.

[farshidoo]

in my timetrex.ini.php, i have given full paths but still it doesnt work.

[shaunw]

Do you have the Apache module mod_security installed, or are you using Suhosin by chance? Both of these can cause issues with TimeTrex.

[farshidoo]

yes, i have both mod_security and suhosin installed on my server for security hardening.

[shaunw]

One of those is denying write access to TimeTrex, so you need to figure out which one, and enable that.