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Change Password & Login

Posted: Fri Jun 27, 2014 9:00 am
by dianne
I went in to TimeTrex the day before yesterday and changed our login, email and password and none of them work now. Could someone please advise how to bypass when after the email was changed the email is not recognized?

Re: Change Password & Login

Posted: Fri Jun 27, 2014 9:32 am
by shanec
What URL do you use to log into TimeTrex normally?

Re: Change Password & Login

Posted: Fri Jun 27, 2014 10:09 am
by dianne
localhost:8085/interface/flex

Re: Change Password & Login

Posted: Fri Jun 27, 2014 11:53 am
by shanec
To resolve your issue please see the following post: http://forums.timetrex.com/viewtopic.ph ... permission

Re: Change Password & Login

Posted: Mon Jun 30, 2014 11:17 am
by dianne
None of the instructions in this chain worked for us. I just need a simple answer as to why, when I changed our login to my name and my email address it is not recognized?

Re: Change Password & Login

Posted: Mon Jun 30, 2014 3:40 pm
by shanec
It's likely that the username/password/email address that you are entering doesn't match what is in TimeTrex.