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Admin login access denied
Posted: Mon Nov 07, 2016 10:39 am
by raffaao
well, my english is too bad, but i try do ask my trubles
after login, my access to Timetrex on cloud hosted is this image:
Re: Admin login access denied
Posted: Tue Nov 08, 2016 5:00 pm
by shaunw
Your permissions have now been restored.
Re: Admin login access denied
Posted: Thu Nov 10, 2016 8:22 am
by raffaao
Okay, but what do I do to get access again, if all users with admin permissions are in the same way?
To complement, I'll leave one more image:
Re: Admin login access denied
Posted: Thu Nov 10, 2016 1:30 pm
by shaunw
You can login and assign employees to the necessary permission groups that you wish.
Re: Admin login access denied
Posted: Fri Nov 11, 2016 10:26 am
by raffaao
shaunw wrote:You can login and assign employees to the necessary permission groups that you wish.
I can not make this change because other administrators are having the same problem.
However, in the morning, my administrator login resumed working normally, but I can not change the permissions of other administrators who continue with the same access denied problem:
Re: Admin login access denied
Posted: Mon Nov 14, 2016 2:39 pm
by shaunw
Are you still running into this same issue, or is it resolved now?
Re: Admin login access denied
Posted: Tue Nov 15, 2016 6:26 pm
by raffaao
I'm having a new issue caused by the access denied problem