Missing Schedule Entries from a Recurring Schedule
Posted: Tue Apr 18, 2017 2:25 pm
Hi there,
Running on version 10.1.3, and we have a small subset of employees who are missing their recurring scheduled hours on the week of May 1 -7 when I look at the Schedules view. The hours are there for the Sunday only , but are missing from the other days of the week (M-Sa). The other weeks are fine and the hours show as normal. Is there a way to force the schedule to regenerate to fill those days as per the recurring schedule?
Looked in the audit records, can't find anything to correlate what happened to these missing days, or even when this originally happened.
Thanks in advance for your help,
Lindsay
Running on version 10.1.3, and we have a small subset of employees who are missing their recurring scheduled hours on the week of May 1 -7 when I look at the Schedules view. The hours are there for the Sunday only , but are missing from the other days of the week (M-Sa). The other weeks are fine and the hours show as normal. Is there a way to force the schedule to regenerate to fill those days as per the recurring schedule?
Looked in the audit records, can't find anything to correlate what happened to these missing days, or even when this originally happened.
Thanks in advance for your help,
Lindsay