Search found 37 matches

by johnr
Tue Sep 26, 2017 6:00 pm
Forum: Help
Topic: Premium Policies
Replies: 6
Views: 4578

Re: Premium Policies

Ah, yep, that did it. I had tried so many different things to make it work I didn't realize I had done that.

Thanks for your help.
by johnr
Tue Sep 26, 2017 11:13 am
Forum: Help
Topic: Premium Policies
Replies: 6
Views: 4578

Re: Premium Policies

Screenshots attached; thank you again Shaun. PremiumPolicy.png DifferentialCriteria.png ContributingShiftPolicy.png (Date/Time and Differential Criteria are not available in the Community Edition) PayCodePolicy.png PayFormulaPolicy.png You'll note the pay formula is using the default wage group as t...
by johnr
Sun Sep 24, 2017 5:02 pm
Forum: Help
Topic: Premium Policies
Replies: 6
Views: 4578

Re: Premium Policies

Thanks Shaun. Okay, what's the best way to set this up then? I'd like to just have a 1.25 multiplier when punching in with a specific branch/department. I've created the shift differential Premium policy with the applicable differential criteria, it's using the pay formula I've setup (pay multiplied...
by johnr
Sun Sep 24, 2017 10:24 am
Forum: Help
Topic: Premium Policies
Replies: 6
Views: 4578

Premium Policies

Are Premium Policies functional in the Community hosted edition? I'm asking because I'm trying to setup a premium policy/wage group as outlined in the Help (https://help.timetrex.com/v10.0/community/Content/Modules/Secondary-Wage-Groups.htm) and no matter what I select, the premium is not calculated...
by johnr
Fri Nov 19, 2010 10:32 am
Forum: Help
Topic: Future Timesheets Totalling Incorrectly
Replies: 3
Views: 2152

Re: Future Timesheets Totalling Incorrectly

Ok, makes enough sense. So printing a future timesheet is just "unsupported", for lack of a better term?
by johnr
Fri Nov 19, 2010 9:29 am
Forum: Help
Topic: Future Timesheets Totalling Incorrectly
Replies: 3
Views: 2152

Future Timesheets Totalling Incorrectly

Ok, another weird one here... I have an employee that requested time off for the following dates: 11/22/2010 - 11/24/2010 11/30/2010 - 12/03/2010 12/20/2010 - 12/23/2010 Upon approving her leave requests, I modified her schedule to reflect the dates she will be out on vacation (see schedule screensh...
by johnr
Tue Nov 16, 2010 11:19 am
Forum: Help
Topic: Requests Question
Replies: 1
Views: 1486

Requests Question

We've had a question come up from several of our users regarding requests. When composing a request, one has the option of leaving the current date in the date field or choosing any other date. People are confused about whether to leave that date alone or to put in the date they're requesting off. S...
by johnr
Wed Nov 10, 2010 5:49 pm
Forum: Help
Topic: Worked/Actual Time Mysteriously Added to Timesheet
Replies: 13
Views: 5727

Re: Worked/Actual Time Mysteriously Added to Timesheet

Well there you go just making way too much sense again.....

In the meantime, should changing that one line resolve this for us again?

Thanks again.
by johnr
Wed Nov 10, 2010 3:35 pm
Forum: Help
Topic: Worked/Actual Time Mysteriously Added to Timesheet
Replies: 13
Views: 5727

Re: Worked/Actual Time Mysteriously Added to Timesheet

Hey Shaun...It looks like maybe this change didn't get put into 3.2.1 and we may be suffering from this same problem again. We have a user that has a mysterious single hour of time that's being added to her total time and we can't find it anywhere. I'm not sure if it was the same scenario of an over...
by johnr
Thu Sep 16, 2010 4:16 am
Forum: Help
Topic: Unpaid Leave
Replies: 3
Views: 2080

Re: Unpaid Leave

Thanks Shaun. I assumed it just wasn't added to the total but I did see it in a timesheet report. I suspect we'll go ahead and set those absences up as "paid" since it'll throw people for a loop if their totals don't add up to what they expect. No, we're not using TimeTrex for payroll and ...
by johnr
Wed Sep 15, 2010 2:38 pm
Forum: Help
Topic: Unpaid Leave
Replies: 3
Views: 2080

Unpaid Leave

We have an organizational policy that states an employee can use unpaid leave if he/she has no available sick/vacation leave. We have setup an absence policy as unpaid leave with no associated accrual policy in TT to accommodate these types of absences. Now that we are moving forward with our testin...
by johnr
Wed Sep 15, 2010 4:47 am
Forum: Help
Topic: Worked/Actual Time Mysteriously Added to Timesheet
Replies: 13
Views: 5727

Re: Worked/Actual Time Mysteriously Added to Timesheet

Thanks Shaun. As usual, your speedy response time is appreciated.

I figured it had to be something the user did but could not for the life of me figure out what it was she did.

I assume this is a change in the code that will stay?
by johnr
Tue Sep 14, 2010 12:23 pm
Forum: Help
Topic: Worked/Actual Time Mysteriously Added to Timesheet
Replies: 13
Views: 5727

Re: Worked/Actual Time Mysteriously Added to Timesheet

Yeah, we tried re-adding all of her time, adding the schedules back in, deleting all of it and starting over, etc. I've emailed the dump in.

Thanks again for your help.
by johnr
Tue Sep 14, 2010 8:32 am
Forum: Help
Topic: Worked/Actual Time Mysteriously Added to Timesheet
Replies: 13
Views: 5727

Re: Worked/Actual Time Mysteriously Added to Timesheet

Ok, did that but that 8.00 hours is still showing up for 8/12.
by johnr
Tue Sep 14, 2010 8:00 am
Forum: Help
Topic: Worked/Actual Time Mysteriously Added to Timesheet
Replies: 13
Views: 5727

Re: Worked/Actual Time Mysteriously Added to Timesheet

The time is 0.000:
system_time.jpg
by johnr
Tue Sep 14, 2010 4:55 am
Forum: Help
Topic: Worked/Actual Time Mysteriously Added to Timesheet
Replies: 13
Views: 5727

Worked/Actual Time Mysteriously Added to Timesheet

Ok, this one has me completely baffled. I have one user who mysteriously has 8 hours of both "worked time" and "actual time" mysteriously appearing on her timesheet, even with 0 hours worked/punched. Her time for the pay period was manually entered based on the paper timesheet sh...
by johnr
Wed Jul 28, 2010 8:59 am
Forum: Help
Topic: Can't get LDAP working in SBS 2003 environment
Replies: 22
Views: 11953

Re: Can't get LDAP working in SBS 2003 environment

Not sure if this should be a new topic, but something else we've discovered in our testing with AD/LDAP authentication is that TT doesn't seem to like some special characters in passwords. Specifically a double quotation mark ("). Looking in the debug file, it tries to insert " instead of ...
by johnr
Wed Jul 28, 2010 6:17 am
Forum: Help
Topic: Can't get LDAP working in SBS 2003 environment
Replies: 22
Views: 11953

Re: Can't get LDAP working in SBS 2003 environment

Ok, I've emailed the info in to support@timetrex.com. Thanks again Shaun.
by johnr
Tue Jul 27, 2010 12:53 pm
Forum: Help
Topic: Can't get LDAP working in SBS 2003 environment
Replies: 22
Views: 11953

Re: Can't get LDAP working in SBS 2003 environment

Ok, I did have this all setup but we started to do more testing and have been able to make it work the way we want. Long story short....my developers lied to me. In our home-grown PHP apps, we just tack on the '@tld.domainname.com' to the username field when users log in; which is similar to what TT...
by johnr
Tue Jul 27, 2010 7:29 am
Forum: Help
Topic: Can't get LDAP working in SBS 2003 environment
Replies: 22
Views: 11953

Re: Can't get LDAP working in SBS 2003 environment

Shaun, I saw your posts in the other recent LDAP thread and wondered if we could pick this up again. I'm assuming what you'll need is for us to open a port on our firewall to allow your devs to connect directly in to our DC via TCP 389 (or any other port as long as we tell you which one). Is this co...
by johnr
Thu Jul 15, 2010 6:42 am
Forum: Help
Topic: Can't get LDAP working in SBS 2003 environment
Replies: 22
Views: 11953

Re: Can't get LDAP working in SBS 2003 environment

Yeah, the PAM config doesn't seem to use/need that userPassword attribute.

Will something like a TeamViewer session work? I can start one on my workstation and send the details in.
by johnr
Wed Jul 14, 2010 1:25 pm
Forum: Help
Topic: Can't get LDAP working in SBS 2003 environment
Replies: 22
Views: 11953

Re: Can't get LDAP working in SBS 2003 environment

No problem. Yes, I am using that updated file posted to this thread. Below is our ldap.conf file (with some redaction). Thanks again. host ldaproot.test.xyzcorp.com base DC=test,DC=xyzcorp,DC=com binddn cn=ldapuser,CN=Users,DC=test,DC=xyzcorp,DC=com bindpw xxxxxxxx scope sub ssl no timelimit 120 bin...
by johnr
Wed Jul 14, 2010 1:04 pm
Forum: Help
Topic: Can't get LDAP working in SBS 2003 environment
Replies: 22
Views: 11953

Re: Can't get LDAP working in SBS 2003 environment

Sorry Shaun, I suppose I should have started a new thread since I kind of hijacked the original here. I haven't actually sent you anything, but yes, I've seen that error about "couldn't find userPassword" attribute in some of my tests. What information would you need to get this working th...
by johnr
Wed Jul 14, 2010 8:14 am
Forum: Help
Topic: Can't get LDAP working in SBS 2003 environment
Replies: 22
Views: 11953

Re: Can't get LDAP working in SBS 2003 environment

Shaun, Can you expand on this a little bit? I don't think I'm understanding these settings the way you and the other TT staff are understanding it. The "Bind User Name/Password" fields - I'm assuming these are used to connect to the domain controller since anonymous connections are DISABLE...
by johnr
Tue Jul 06, 2010 10:29 am
Forum: Help
Topic: Holiday Did Not Work As Expected
Replies: 11
Views: 4643

Re: Holiday Did Not Work As Expected

Thanks Shaun. I suspected that was what happened. I didn't think to check the actual date of the holiday in the holiday policy after modifying the recurring holiday. There were 15 employees that needed to be modified so that was a good way to do it. Maybe some feedback and/or feature request food fo...