Search found 23 matches

by rocknbrot
Thu Jan 24, 2013 9:41 am
Forum: Help
Topic: Exception Emails are not delivered
Replies: 30
Views: 15640

Re: Exception Emails are not delivered

sorry, i resent it now
with bcc i mean, for example, when a supervisor should get informed of an exception, the bcc field is used (according to the timetrex log)
and this bcc adress does not show up in the exchange log
by rocknbrot
Thu Jan 24, 2013 7:56 am
Forum: Help
Topic: Exception Emails are not delivered
Replies: 30
Views: 15640

Re: Exception Emails are not delivered

I sent the data today,
what i forgot to mention:
also bcc recipients are not working
by rocknbrot
Wed Jan 23, 2013 9:30 am
Forum: Help
Topic: Exception Emails are not delivered
Replies: 30
Views: 15640

Re: Exception Emails are not delivered

yes i could provide our timetrex-db/log and the mail logs
but i dont want them to be visible public as they contain confidential information,
can I send it via mail or ftp?
by rocknbrot
Wed Jan 23, 2013 4:02 am
Forum: Help
Topic: Exception Emails are not delivered
Replies: 30
Views: 15640

Re: Exception Emails are not delivered

first of all, really cool, how quick problems are processed from your side..... I upgraded to v5.2.4 yesterday, The Debug Log says that that e-mails from timetrex-side generally are sent correctly (via smtp), but still do not always* arrive in users mailboxes I enabled extended logging on our mailse...
by rocknbrot
Mon Jan 14, 2013 1:39 am
Forum: Help
Topic: Exception Emails are not delivered
Replies: 30
Views: 15640

Re: Exception Emails are not delivered

It is exactly the same with the soap method,
the notifications i receive from mail.timetrex.com only come from punches, or when an internal timetrex-message is sent
no other timetrex-mails arrive on our mailserver although they are listed in the audit trail
by rocknbrot
Sat Jan 12, 2013 3:33 am
Forum: Help
Topic: Exception Emails are not delivered
Replies: 30
Views: 15640

Re: Exception Emails are not delivered

That is also what I thought first, then I disabled all content/spamfilters for the timetrex sender address, checked the mail server logs, but I found no entries for these mails arriving on the mail server (but there are entries for the "punch-triggered-mails") Also in the timetrex' sendmai...
by rocknbrot
Fri Jan 11, 2013 1:18 am
Forum: Help
Topic: Exception Emails are not delivered
Replies: 30
Views: 15640

Re: Exception Emails are not delivered

these are the exceptions from the audit trail the last days (its not productive this time therefore there are not more punches) maybe that is mere chance but i noticed that the delivered exceptions are translated into german and the others are not Delivered Date Object Action Description NO 11/01/20...
by rocknbrot
Thu Jan 10, 2013 1:33 am
Forum: Help
Topic: Exception Emails are not delivered
Replies: 30
Views: 15640

Re: Exception Emails are not delivered

Hi Shaun, I thought this would be solved, but it isnt completely I'm now using Timetrex 5.2.3 (upgrade) on Ubuntu 12.04 x64 and I am using the sendmail command for delivery E-Mails that are triggered by a punch do work as expected, but the ones which are automatically generated (and show up in the a...
by rocknbrot
Mon Dec 10, 2012 2:21 am
Forum: Help
Topic: Mass Schedules: Company is invalid
Replies: 3
Views: 2410

Re: Mass Schedules: Company is invalid

Yes, when i create or edit it that way, it works
by rocknbrot
Fri Dec 07, 2012 2:39 am
Forum: Help
Topic: Mass Schedules: Company is invalid
Replies: 3
Views: 2410

Mass Schedules: Company is invalid

A new issue with TT5.1.0 standard (automated installer): when i try to do a mass schedule (no matter which employee or future/past or overwrite existing/not) the status report always says: "Company is invalid" as you see on the screens but I cant select a company and there is only one poss...
by rocknbrot
Fri Dec 07, 2012 2:06 am
Forum: Help
Topic: Exception Emails are not delivered
Replies: 30
Views: 15640

Re: Exception Emails are not delivered

.... the devilish details, perfect, now it works!
by rocknbrot
Thu Dec 06, 2012 1:42 am
Forum: Help
Topic: Exception Emails are not delivered
Replies: 30
Views: 15640

Re: Exception Emails are not delivered

hi shaun, i'm adding the punches like this: $TIMETREX_URL = 'http://timeserver:8085/api/soap/api.php'; $TIMETREX_USERNAME = $auth[0]; // user or quickpunch id (depends on AuthType) $TIMETREX_PASSWORD = $auth[1]; // LDAP Password or quickpunch-pwd (depends on AuthType) $api_session = new TimeTrexClie...
by rocknbrot
Wed Dec 05, 2012 9:41 am
Forum: Help
Topic: Exception Emails are not delivered
Replies: 30
Views: 15640

Re: Exception Emails are not delivered

ok, i now enabled notification for both supervisor and employee...

the users do cause exceptions themselves when punching via API,
but i found out that no station id is set with these API punches, could that be the reason?
by rocknbrot
Wed Dec 05, 2012 1:19 am
Forum: Help
Topic: Exception Emails are not delivered
Replies: 30
Views: 15640

Re: Exception Emails are not delivered

Yes, for testing i enabled notification for every exception and assigned it to the policy groups (and also enabled it in the employees preferences)
by rocknbrot
Tue Dec 04, 2012 2:25 am
Forum: Help
Topic: Exception Emails are not delivered
Replies: 30
Views: 15640

Exception Emails are not delivered

Hi again, i'm using timetrex 5.10 (auto install) with smtp mail delivery method set in timetrex.ini.php When i send a message via MyAccount->Messages (regardless of which user) it is transferred correctly, but not, when exceptions are triggerd (i enabled e-mail notifications in every users-preferenc...
by rocknbrot
Fri Nov 09, 2012 1:00 pm
Forum: Developers
Topic: API Question
Replies: 13
Views: 14614

Re: API Question

yesssss, thats what i wanted :)
its a bit tricky because in the interface the absence-policy field is hidden when status working...

anyway, have a nice weekend
by rocknbrot
Fri Nov 09, 2012 11:19 am
Forum: Developers
Topic: API Question
Replies: 13
Views: 14614

Re: API Question

yes i want to change absences. but as i found only APIAbsencePolicy and not APIAbsence, i thought Accruals would do the same. If I override the absence manually in the timesheet, also an, for example "consultation" accrual with this amount is created, so maybe it works vice versa....
by rocknbrot
Fri Nov 09, 2012 10:05 am
Forum: Developers
Topic: API Question
Replies: 13
Views: 14614

Re: API Question

Hi Shaun! Yes, it maybe looks a bit strange But what i want to achieve in our company is, that absences are automatically deducted by a daily evening cron job, depending on how an employee punched in or out So i made an "other-field" called Absence-Info for example if a user punches out wi...
by rocknbrot
Fri Nov 09, 2012 1:54 am
Forum: Developers
Topic: API Question
Replies: 13
Views: 14614

Re: API Question

now i got another issue with absences can i update (and override) absences with the api? i thought that has to be done with accruals so that i can first get one by date (the range search doesn't work here as with holidays): $accrual_get_config= array( 'filter_data' => array( //'time_stamp' => strtot...
by rocknbrot
Thu Nov 08, 2012 10:27 am
Forum: Developers
Topic: API Question
Replies: 13
Views: 14614

Re: API Question

ah ok
im just too impatient :)
by rocknbrot
Thu Nov 08, 2012 9:41 am
Forum: Developers
Topic: API Question
Replies: 13
Views: 14614

Re: API Question

works perfectly! thx i already have the next one,it doesn't really belong to the api forum, but anyway: is there a safe way to clean up the postgres database from deleted entries? because of testing,adding/deleting all the time the db grows very quick => can i simply remove all items with "dele...
by rocknbrot
Sun Nov 04, 2012 11:24 am
Forum: Developers
Topic: API Question
Replies: 13
Views: 14614

Re: API Question

Hi Shaun! Thank you for your quick response This file i missed before :) It answers many questions, about how the Timetrex Client API works but now I have one new: How can I filter soap api data by the field 'date_stamp' with php I tried this with holidays: <?php require_once('../classes/modules/api...
by rocknbrot
Wed Oct 31, 2012 4:18 am
Forum: Developers
Topic: API Question
Replies: 13
Views: 14614

API Question

can you help me with api methods and how they are feeded? a few things i found out with trying/guessing/reading APIxxxx.class.php, but i got stuck now with the soap report api $report_obj = new TimeTrexClientAPI( 'Report' ); $result = report_obj->getReport( how is this $config array looking like? , ...