TimeTrex Time and Attendance

If you edit then save one of your recurring schedules, without making any changes, does it correct the problem for you on future scheduled shifts?

Also do you have "system_timezone" specified in your timetrex.ini.php file at all?

Recurring Schedules do affect both the schedule and the timesheet, however they don't take effect until at the next day at the earliest.

I was informed that TimeTrex v11.2.0 due out in the next week or two will include support for PHP up to v7.2.

I was informed that TimeTrex v11.2.0 due out in the next week or two will include support for PHP up to v7.2.

Not much else to say other than TimeTrex can't connect to your database. You will want to start by confirming the hostname, username, password or database name is correct, or check that connections aren't being blocked by a firewall.

I will be sure to add that to our feature request list for a future version.

I did further testing and everything seems to be working as expected. Keep in mind that when the target is blank, that tells TimeTrex there is no target at all, therefore it treats it as if its just a Fixed Amount calculation without any target. If the target is set to "0", then it would only trigge...

TimeTrex Corporate Edition is required to make use of the Job Costing module, for more information regarding that please contact sales@timetrex.com

In Linux you need to use a similar pg_restore command from the restore_database.bat on Windows.

The procedure is similar to our FAQ: How do I migrate TimeTrex On-Site from one computer to another? https://help.timetrex.com/v11.0/enterprise/Content/Frequently-Asked-Questions/FAQ-Installation.htm You just need to adjust the commands slightly for Linux on the destination server rather than Window...

There is definitely some instability with your system or a combination of the installed software libraries then, as PHP should never be crashing like that. Is your windows installation 32bit or 64bit? Unfortunately trying to narrow down such crashes can be extremely difficult, here a few things I wo...

Please provide more details such as what version of PHP you are using and any possible Apache, PHP errors or log messages that may be helpful.

I would recommend re-downloading TimeTrex and performing an upgrade so that file and any other missing files can be replaced.

On the W2 report, under the "Form Setup" tab, you see and change which pay stub accounts get allocated to each box on the W2.

Go to Payroll -> Pay Period Schedules, and edit your pay period schedule, then under the "Advanced" tab, confirm the "Overtime Week" setting is correct. If not, correct it, then recalculate your pay periods and that should fix the issue for you.

I see many errors like this in your Apache log: [Wed Jan 31 14:09:50.327319 2018] [fcgid:warn] [pid 3228:tid 2620] (OS 109)The pipe has been ended. : [client 192.168.10.48:50142] mod_fcgid: get overlap result error, referer: http://192.168.10.72:8085/interface/html5/ [Wed Jan 31 14:09:50.327319 2018...

You can go to Payroll -> Remittance Agency, then edit the state agency in question and enter the State ID there.

This error in the logs: Class APIMisc does not exist, or unauthenticated. Seems to be related to someone trying to import data after their session has timed out. Which seems a little strange to me. I'm also still seeing the original error message as of January 31st, so it hasn't been corrected eithe...

Can you attach a screenshot of your meal policy so we can see what settings you have on it?

To know for sure we would need to see the log file from when you generated the pay stub for the employee who it didn't work for. But based on your screenshots the only difference is that the 2nd Tax/Deduction doesn't actually have a Target/Limit set, whereas the others have that set to "0". I wouldn...

You will need to set the "delivery_method" to "smtp" and connect TimeTrex to your own mail server using the other SMTP settings in the [mail] section.

That version of TimeTrex is too old and not supported anymore. We highly recommend that you try upgrading, but do not uninstall first ! Simply install the latest version over top of your existing version to perform an upgrade. Of course you should always have a full backup of all your data prior to ...

When running any payroll related reports (ie: Pay Stub Summary, Tax Reports, etc...) the Time Period (date filter) that you use is based on the "Transaction Date", not the pay period start/end date. So the employee may have "worked" in Q1, but got paid (transaction date) in Q2, that makes that pay s...

According to that log, TimeTrex thinks the daily total time worked is 5814 seconds (1.615 hours), which is only the time from 4:05PM to 5:41PM, so that leads me to believe that the "lunch" punches aren't actually flagged as "lunch", and instead are "normal" punches. Can you confirm if this is the ca...

Yes, the auto-update should continue upgrading, and likely will if you give it another day or two.

Not all patch level releases (last digit in the version) get release notes due to the fact that they can be minor changes that might not warrant notifying all customers about.