TimeTrex Time and Attendance

Please see:
https://help.timetrex.com/v12.0/communi ... Groups.htm

If your using a paid edition of TimeTrex, please contact support@timetrex.com rather than use the forums, response times will be much faster.

Can you please post a full uncropped screenshot showing the specific error message you are receiving?

I would argue SurePayroll is doing it "wrong", considering right in the IRS Publication 15 on Page 35 it explains: "Fractions-of-cents adjustment. If there is a small difference between total taxes after adjustments and nonrefundable credits (Form 941, line 12; Form 944, line 9) and total deposits (...

Likely a Meal or Break policy is being applied from either the Policy Group assigned to the employee or a Schedule Policy assigned to the specific schedule shift itself that is causing 1hr to be deducted from the day.

TimeTrex has only supported 64-bit operating systems and stack components since 2017. Windows Server 2012 is also not supported. You can see the requirements here: https://forums.timetrex.com/viewtopic.php?f=6&t=6 Additionally I recommend that you upgrade to TimeTrex v12.7.1 as it will help with som...

By default TimeTrex assigns the entire shift to the day it starts on, so that is why you see a 10:30PM punch on March 23rd beside the 9:15AM punch from March 24th. See "Assign Shifts To" setting for more information: https://help.timetrex.com/v12.0/community/Components/Pay-Period-Schedules.htm As fo...

Are you using a 32-bit or 64-bit version of PHP?

Please make sure you have assigned the exception policy to a policy group, along with the necessary employees.
https://help.timetrex.com/v12.0/communi ... Groups.htm

Functionality such as that would get into custom formulas which is only available in paid editions of TimeTrex.

Its recommended that you have a complete backup of the database (ie: SQL dump) and a full backup of the TimeTrex directory and any related directories specified in the timetrex.ini.php file. As long as you have all of that, a restore is pretty straight forward.

The best method will depend on what the actual "rule" is that you are trying to accomodate, but in TimeTrex there are many ways to pay employees different rates, such as: 1. Schedule Policies can activate additional policies (ie: Regular Time Policy) for a specific shift. Based on that, different ra...

TimeTrex Professional edition has the ability to automatically calculate the proper FLSA overtime rate when employees get paid multiple rates of pay.

If you are getting the same error, its likely that you haven't corrected your timetrex.ini.php, which states "mariadb" for the database type and can only be "postgres" like the example file uses. Please note we have step-by-step instructions for standard installations of TimeTrex on Linux here: http...

A few things: 1. You should be trying to access "/interface/install/install.php" the first time you install TimeTrex. 2. MySQL database is not supported, you must use PostgreSQL instead. 3. I would recommend using the default timetrex.ini.php initially, going through the above installer will help yo...

See Company -> Custom Fields in the menu along the top of the screen.

2021/03/03 17:02:11 [error] 12331#12331: *2 FastCGI sent in stderr: "PHP message: PHP Warning: require_once(): open_basedir restriction in effect.

Try turning off open_basedir restrictions in your php.ini file.

If you want to pay an employee without them having to punch in/out, you can use Pay Stub Amendments, or Tax/Deductions instead.

Your screenshot shows $0/hr, so there aren't any earnings to generate a pay stub for. So either that employees wage record is wrong, or you need to recalculate the timesheet so the wage takes effect retroactively. Regarding the piece rate/commission, there isn't a way to create custom units, but you...

To pay employees a fixed salary, they still must have at least 1 minute of time recorded on their timesheet. To pay by pay sales (commission or piece work), there are multiple methods, one method is to simply enter a pay stub amendment (Payroll -> Pay Stub Amendments) for whatever amount you want to...

Nope, there isn't any problems with doing a reinstallation.

You're TimeTrex stack components are too old to upgrade in a single step. Try upgrading to v11.0.2 first with the below installer, then from there going to the latest v12.X:
https://www.timetrex.com/direct_downloa ... taller.exe

Attendance -> Punches, click "New", then click the icon in the date field to open the date selection box, there you can select a range or any number of individual dates that you wish. Not quite as easy as just picking M-F, but slightly more flexible. If you are primarily interested in auto-punching ...

For future reference, please email support@timetrex.com for support regarding paid editions of TimeTrex. These forums are primarily geared towards the community edition of TimeTrex and answers are provided by volunteers or other community members. So your questions may not be answered in a timely ma...

For future reference, please email support@timetrex.com for support regarding paid editions of TimeTrex. These forums are primarily geared towards the community edition of TimeTrex and answers are provided by volunteers or other community members. So your questions may not be answered in a timely ma...