TimeTrex Time and Attendance

Yes, I would recommend using the API Tracing functionality described here: https://www.timetrex.com/workforce-management-api Then go to Employee -> Employees and create the exact list you want, with the columns and sorting specified, then you can see the API call that is being used and copy that to ...

They appear to be transfer punches, which is where TimeTrex punches them out of one branch/department and into another at the exact time time. Is the employee clicking the "Transfer" checkbox when they punch in/out by chance?

That message appears to be related to a 3rd party extension or application (IDM), as such it is outside the scope of TimeTrex itself. I would recommend that you contact the supplier of that software instead for further assistance, or disable it.

Holiday Policies tell TimeTrex which days are holidays, and what to do when an employee does not work on a holiday. When an employee does work on a holiday, that is usually considered overtime, so you can use a Overtime Policy of type "Holiday" for those cases.

Payroll -> Remittance Sources, edit the source account, then you can define the ACH file format there, and provide settings required by your bank under the "Advanced" tab. Only settings that are required by your bank need to be filled out, so your bank will provide those to you.

For the employer/source accounts, its under: Payroll -> Remittance Sources

For employees, its under: Employee -> Pay Methods or edit any employee record and click the "Pay Methods" tab.

Please enable logging in your TimeTrex.ini.php file, by setting the following under the [debug] section:
enable = TRUE
enable_display = FALSE
buffer_output = TRUE
enable_log = TRUE
verbosity = 10

Go through the web-based installer again, then attach a copy of your log here.

Please see the Administrator Guide regarding Holiday Policies:
https://help.timetrex.com/v16.0/communi ... licies.htm

The Community Edition does offer payroll functionality, and that includes direct deposit functionality by way of exporting EFT/ACH files that can be sent to your bank for processing. However there are many ways to handle direct deposit, and the method you are looking for specifically, unfortunately ...

Yes, TimeTrex can handle direct deposit without your bank being involved from a cash management perspective, or having to upload EFT/ACH files.

However, it is not functionality that is available in the Community Edition and unfortunately not a service currently offered to single employee companies.

If TD bank allows you to upload EFT files for direct deposit purposes, there should be no problem sending money from it to your CIBC bank account (or any others). However said EFT service from banks usually requires speaking to their Cash Management department and can often cost hundreds of dollars ...

Did you happen to change the "host" setting under the [database] section? If so, that is the wrong one, you want to change the "hostname" setting under the [other] section near the bottom of the file.

You need to be logged into your system as the "root" user (or use the 'sudo' tool), then you should be able to access any and all files.

Sorry, I don't understand why you are trying to change the ownership of a file when the original issue you mentioned was the hostname not matching. This seems like two completely separate issues? Can you please clarify?

The location depends on how you installed TimeTrex specifically. Though a permission denied error would lead me to believe the file exists where you think it is, so perhaps try using "sudo" to edit it instead.

The situation you described is an advanced case and beyond what the Community Edition is designed for, or capable of handling. TimeTrex Corporate Edition with its Job Costing module is capable of handling your specific requirements though. In fact, we have customers in your exact industry using it a...

Thank you for your post, however these forums are for the Community Edition of TimeTrex only, which does not include the TimeTrex mobile app.

Please email support@timetrex.com or call our support department at 1-800-714-5153 so we can better assist you that way instead.

Are you unzipping the file on your local computer then uploading them too your server? If so, they are likely getting corrupted in the file transfer process. Try downloading the .ZIP file directly to your server and unzipping it there instead.

Please email support@timetrex.com requesting to remove yourself from the account and the full name/contact details of the person who will replace you.

Please see this post and provide the requested diagnostic information. You may need your boss to do this for you.
viewtopic.php?t=89

According to the log, TimeTrex is still attempting to send push notifications to the registered devices and since those are being blocked, they are causing slow downs. You will need to ensure you have disabled push notifications in the preferences of every employee to avoid this, as sending requests...

Logging isn't enabled on your system currently. If you go to Help -> About, click the more (three dot) icon at the top right, then click "Diagnostics: Enable", that will enable it, then replicate the slow operation then send the log again.

Notifications are real-time notifications sent to web-browsers and the mobile app. Not only do they allow for real-time notifications (such as when a message is received, a request is sent, an exception occurs, etc...) they also allow features like task queue handling and real-time data updates with...

You can find our privacy policy here: https://www.timetrex.com/terms In terms of notifications themselves, the information simply gets passed through our servers to the necessary notification services (ie: Google, Apple, Mozzila [Firefox]). This prevents the need for every installation of TimeTrex t...

TimeTrex can do exactly what you require (even the majority of shift rule) however it is considered more advanced functionality and therefore is only available in the paid Professional Edition or higher. There is also additional complexities around overtime (ie: FLSA overtime averaging) that you wil...