Search found 7670 matches

by shaunw
Fri Apr 16, 2021 7:55 am
Forum: Help
Topic: Timesheet
Replies: 1
Views: 19

Re: Timesheet

by shaunw
Wed Apr 07, 2021 10:18 am
Forum: Installation Help
Topic: Database schema out of sync with edition
Replies: 3
Views: 146

Re: Database schema out of sync with edition

If your using a paid edition of TimeTrex, please contact support@timetrex.com rather than use the forums, response times will be much faster.
by shaunw
Tue Apr 06, 2021 8:05 am
Forum: Installation Help
Topic: Database schema out of sync with edition
Replies: 3
Views: 146

Re: Database schema out of sync with edition

Can you please post a full uncropped screenshot showing the specific error message you are receiving?
by shaunw
Fri Apr 02, 2021 8:38 am
Forum: General Discussion
Topic: Calculation details
Replies: 1
Views: 110

Re: Calculation details

I would argue SurePayroll is doing it "wrong", considering right in the IRS Publication 15 on Page 35 it explains: "Fractions-of-cents adjustment. If there is a small difference between total taxes after adjustments and nonrefundable credits (Form 941, line 12; Form 944, line 9) and total deposits (...
by shaunw
Thu Apr 01, 2021 9:23 am
Forum: General Discussion
Topic: Wrong hours
Replies: 2
Views: 49

Re: Wrong hours

Likely a Meal or Break policy is being applied from either the Policy Group assigned to the employee or a Schedule Policy assigned to the specific schedule shift itself that is causing 1hr to be deducted from the day.
by shaunw
Mon Mar 29, 2021 8:03 am
Forum: Installation Help
Topic: PHP Deprecated and format PHP errors
Replies: 3
Views: 90

Re: PHP Deprecated and format PHP errors

TimeTrex has only supported 64-bit operating systems and stack components since 2017. Windows Server 2012 is also not supported. You can see the requirements here: https://forums.timetrex.com/viewtopic.php?f=6&t=6 Additionally I recommend that you upgrade to TimeTrex v12.7.1 as it will help with som...
by shaunw
Wed Mar 24, 2021 8:13 am
Forum: General Discussion
Topic: Issues while creating night shifts
Replies: 1
Views: 79

Re: Issues while creating night shifts

By default TimeTrex assigns the entire shift to the day it starts on, so that is why you see a 10:30PM punch on March 23rd beside the 9:15AM punch from March 24th. See "Assign Shifts To" setting for more information: https://help.timetrex.com/v12.0/community/Components/Pay-Period-Schedules.htm As fo...
by shaunw
Wed Mar 24, 2021 8:06 am
Forum: Installation Help
Topic: PHP Deprecated and format PHP errors
Replies: 3
Views: 90

Re: PHP Deprecated and format PHP errors

Are you using a 32-bit or 64-bit version of PHP?
by shaunw
Thu Mar 18, 2021 8:02 am
Forum: General Discussion
Topic: Issue Concerning to Exceptions
Replies: 1
Views: 107

Re: Issue Concerning to Exceptions

Please make sure you have assigned the exception policy to a policy group, along with the necessary employees.
https://help.timetrex.com/v12.0/communi ... Groups.htm
by shaunw
Mon Mar 15, 2021 8:44 am
Forum: General Discussion
Topic: Weekly Pay
Replies: 10
Views: 206

Re: Weekly Pay

Functionality such as that would get into custom formulas which is only available in paid editions of TimeTrex.
by shaunw
Mon Mar 08, 2021 3:07 pm
Forum: Developers
Topic: Surviving a disaster
Replies: 2
Views: 155

Re: Surviving a disaster

Its recommended that you have a complete backup of the database (ie: SQL dump) and a full backup of the TimeTrex directory and any related directories specified in the timetrex.ini.php file. As long as you have all of that, a restore is pretty straight forward.
by shaunw
Mon Mar 08, 2021 10:03 am
Forum: Help
Topic: Hourly Rate + Sunday schedule payment
Replies: 3
Views: 86

Re: Hourly Rate + Sunday schedule payment

The best method will depend on what the actual "rule" is that you are trying to accomodate, but in TimeTrex there are many ways to pay employees different rates, such as: 1. Schedule Policies can activate additional policies (ie: Regular Time Policy) for a specific shift. Based on that, different ra...
by shaunw
Mon Mar 08, 2021 9:59 am
Forum: Help
Topic: Overtime multiplier applied to wage plus shift diferential
Replies: 1
Views: 69

Re: Overtime multiplier applied to wage plus shift diferential

TimeTrex Professional edition has the ability to automatically calculate the proper FLSA overtime rate when employees get paid multiple rates of pay.
by shaunw
Fri Mar 05, 2021 2:19 pm
Forum: Installation Help
Topic: NGINX Config Example
Replies: 5
Views: 130

Re: NGINX Config Example

If you are getting the same error, its likely that you haven't corrected your timetrex.ini.php, which states "mariadb" for the database type and can only be "postgres" like the example file uses. Please note we have step-by-step instructions for standard installations of TimeTrex on Linux here: http...
by shaunw
Fri Mar 05, 2021 9:09 am
Forum: Installation Help
Topic: NGINX Config Example
Replies: 5
Views: 130

Re: NGINX Config Example

A few things: 1. You should be trying to access "/interface/install/install.php" the first time you install TimeTrex. 2. MySQL database is not supported, you must use PostgreSQL instead. 3. I would recommend using the default timetrex.ini.php initially, going through the above installer will help yo...
by shaunw
Thu Mar 04, 2021 2:17 pm
Forum: Developers
Topic: Users table structure
Replies: 2
Views: 83

Re: Users table structure

See Company -> Custom Fields in the menu along the top of the screen.
by shaunw
Thu Mar 04, 2021 8:56 am
Forum: Installation Help
Topic: NGINX Config Example
Replies: 5
Views: 130

Re: NGINX Config Example

2021/03/03 17:02:11 [error] 12331#12331: *2 FastCGI sent in stderr: "PHP message: PHP Warning: require_once(): open_basedir restriction in effect.
Try turning off open_basedir restrictions in your php.ini file.
by shaunw
Wed Mar 03, 2021 3:58 pm
Forum: General Discussion
Topic: Weekly Pay
Replies: 10
Views: 206

Re: Weekly Pay

If you want to pay an employee without them having to punch in/out, you can use Pay Stub Amendments, or Tax/Deductions instead.
by shaunw
Wed Mar 03, 2021 12:56 pm
Forum: General Discussion
Topic: Weekly Pay
Replies: 10
Views: 206

Re: Weekly Pay

Your screenshot shows $0/hr, so there aren't any earnings to generate a pay stub for. So either that employees wage record is wrong, or you need to recalculate the timesheet so the wage takes effect retroactively. Regarding the piece rate/commission, there isn't a way to create custom units, but you...
by shaunw
Wed Mar 03, 2021 9:43 am
Forum: General Discussion
Topic: Weekly Pay
Replies: 10
Views: 206

Re: Weekly Pay

To pay employees a fixed salary, they still must have at least 1 minute of time recorded on their timesheet. To pay by pay sales (commission or piece work), there are multiple methods, one method is to simply enter a pay stub amendment (Payroll -> Pay Stub Amendments) for whatever amount you want to...
by shaunw
Mon Mar 01, 2021 3:02 pm
Forum: Installation Help
Topic: Downsides to reinstallation
Replies: 2
Views: 81

Re: Downsides to reinstallation

Nope, there isn't any problems with doing a reinstallation.
by shaunw
Mon Mar 01, 2021 12:47 pm
Forum: Installation Help
Topic: TimeTrex update error
Replies: 2
Views: 117

Re: TimeTrex update error

You're TimeTrex stack components are too old to upgrade in a single step. Try upgrading to v11.0.2 first with the below installer, then from there going to the latest v12.X:
https://www.timetrex.com/direct_downloa ... taller.exe
by shaunw
Fri Feb 12, 2021 9:28 am
Forum: Help
Topic: Mass Punch of weekdays in CV 12.6.5
Replies: 4
Views: 183

Re: Mass Punch of weekdays in CV 12.6.5

Attendance -> Punches, click "New", then click the icon in the date field to open the date selection box, there you can select a range or any number of individual dates that you wish. Not quite as easy as just picking M-F, but slightly more flexible. If you are primarily interested in auto-punching ...
by shaunw
Mon Feb 08, 2021 10:16 am
Forum: Help
Topic: Hierarchy and Requests
Replies: 4
Views: 115

Re: Hierarchy and Requests

For future reference, please email support@timetrex.com for support regarding paid editions of TimeTrex. These forums are primarily geared towards the community edition of TimeTrex and answers are provided by volunteers or other community members. So your questions may not be answered in a timely ma...
by shaunw
Mon Feb 08, 2021 10:15 am
Forum: Help
Topic: Formatted SSN in reports
Replies: 5
Views: 114

Re: Formatted SSN in reports

For future reference, please email support@timetrex.com for support regarding paid editions of TimeTrex. These forums are primarily geared towards the community edition of TimeTrex and answers are provided by volunteers or other community members. So your questions may not be answered in a timely ma...