Search found 7 matches

by CGCLuke
Mon Jan 30, 2017 12:46 pm
Forum: Installation Help
Topic: 10.1.0 PHP/Postgres out of date??
Replies: 1
Views: 3108

10.1.0 PHP/Postgres out of date??

I am getting the same error. I have 10.1.0 installed on a Windows 7 Pro machine. What is the system stack component? I tried downloading the update from timetrex, and the install cannot connect to the database. I do have autoupdate turned on, so I even need to do anything if only use it for keeping ...
by CGCLuke
Mon Apr 11, 2016 7:06 am
Forum: General Discussion
Topic: Employees are not able to clock in today
Replies: 3
Views: 5037

Re: Employees are not able to clock in today

We are having the same issue today as well. Running version 9.0.10

We cannot manually enter times, or clock in/out
by CGCLuke
Fri Jun 28, 2013 1:59 pm
Forum: Help
Topic: Multiple companies with cloud community edition?
Replies: 1
Views: 1791

Multiple companies with cloud community edition?

We currently run on-site community edition at multiple sites, different companies that we do payroll for. We are wanting to switch to the cloud community edition. Is it possible to create multiple companies within my login? Do I have to use a different email each time I want to start a new one? Than...
by CGCLuke
Wed May 01, 2013 7:02 am
Forum: Help
Topic: "Punch IN" missing
Replies: 3
Views: 2924

Re: "Punch IN" missing

We are using 2.2.18, and here is the screen shot (I had to remote in, and the print screen did not grab it, so I took a pic with my phone, sorry for the poor quality, but you'll notice in the drop down menu 2 options of OUT, but no IN)
time trex shot.jpg
by CGCLuke
Tue Apr 30, 2013 12:31 pm
Forum: Help
Topic: "Punch IN" missing
Replies: 3
Views: 2924

"Punch IN" missing

We are having a strange issue.
just today our Punch IN is missing. When you click Punch IN/OUT, it only punches out.
If you try to edit it, it gives you 2 options "OUT" and "OUT"

Any thoughts?

Thanks
Luke
by CGCLuke
Thu Dec 13, 2012 9:40 am
Forum: Help
Topic: Correcting pay periods with existing punches
Replies: 5
Views: 2722

Re: Correcting pay periods with existing punches

I tried migrating the employees over, but still had the same issue:

We would try to print off their timesheet, the pay period would be correct, 11/28/12-12/11/12, however, it would keep putting the punches for 11/28/12 on the previous pay period, thus keeping 8 hours off the time sheet.
by CGCLuke
Thu Dec 13, 2012 9:06 am
Forum: Help
Topic: Trouble with with pay periods and schedules
Replies: 1
Views: 1558

Trouble with with pay periods and schedules

Let me explain what I am trying to do: We have a really strange setup for payroll. We are running a semi-monthly scheme, where our primary pay periods start 3 days before the end of the month, and our secondary periods, 3 days before the middle of the month, however our transactions occur at the mid...