Search found 13 matches

by ljmartin
Fri Aug 07, 2020 9:04 am
Forum: Help
Topic: Merging Two Instances
Replies: 1
Views: 1382

Merging Two Instances

I'm wondering if there is a way to import historical data from another server to merge into an existing server with data? We were running 2 servers for our two trading brands, but now the brands are merging. I was going to tell them to add the employees to the system they want to keep and set up all...
by ljmartin
Thu Apr 20, 2017 2:19 pm
Forum: Help
Topic: Missing Schedule Entries from a Recurring Schedule
Replies: 6
Views: 5600

Re: Missing Schedule Entries from a Recurring Schedule

Attached screenshots.
by ljmartin
Wed Apr 19, 2017 3:21 pm
Forum: Help
Topic: Missing Schedule Entries from a Recurring Schedule
Replies: 6
Views: 5600

Re: Missing Schedule Entries from a Recurring Schedule

Sorry, grabbed the wrong schedule 1... but the one I uploaded shows this it is working other weeks....
by ljmartin
Tue Apr 18, 2017 2:25 pm
Forum: Help
Topic: Missing Schedule Entries from a Recurring Schedule
Replies: 6
Views: 5600

Missing Schedule Entries from a Recurring Schedule

Hi there, Running on version 10.1.3, and we have a small subset of employees who are missing their recurring scheduled hours on the week of May 1 -7 when I look at the Schedules view. The hours are there for the Sunday only , but are missing from the other days of the week (M-Sa). The other weeks ar...
by ljmartin
Mon Apr 11, 2016 11:14 am
Forum: Help
Topic: i can't save punches
Replies: 10
Views: 7285

Re: i can't save punches

I still have one user that cannot save punches after I updated to 9.0.11. Put the system into Debug and captured the following. DEBUG [L2326] [00743ms]: Debug::ErrorHandler(): PHP ERROR - NOTICE(8): Undefined index: File: /var/www/html/timetrex/classes/modules/core/CalculatePolicy.class.php Line: 23...
by ljmartin
Mon Apr 11, 2016 10:04 am
Forum: Help
Topic: i can't save punches
Replies: 10
Views: 7285

Re: i can't save punches

Same error when running the upgrade on a Linux Community Edition installation (if that makes any difference). Thanks for the quick fix.
by ljmartin
Wed Dec 26, 2012 10:06 pm
Forum: Help
Topic: Stat Holiday on Schedule but not on Timesheet
Replies: 11
Views: 6389

Re: Stat Holiday on Schedule but not on Timesheet

Hi Shawn,

The stat has passed, but it is not on the timesheets still. Any other ideas?

Thanks!
by ljmartin
Fri Dec 21, 2012 4:37 pm
Forum: Help
Topic: Stat Holiday on Schedule but not on Timesheet
Replies: 11
Views: 6389

Re: Stat Holiday on Schedule but not on Timesheet

The odd part is other employees it shows for. And the New Years one shows right even though it hasn't passed. I will check it Wednesday and hope it corrects itself. Thanks for your help, and Happy Holidays!
by ljmartin
Fri Dec 21, 2012 4:24 pm
Forum: Help
Topic: Stat Holiday on Schedule but not on Timesheet
Replies: 11
Views: 6389

Re: Stat Holiday on Schedule but not on Timesheet

Sorry about that... attached
by ljmartin
Fri Dec 21, 2012 3:24 pm
Forum: Help
Topic: Stat Holiday on Schedule but not on Timesheet
Replies: 11
Views: 6389

Re: Stat Holiday on Schedule but not on Timesheet

For sure. Both are attached.
by ljmartin
Fri Dec 21, 2012 2:33 pm
Forum: Help
Topic: Stat Holiday on Schedule but not on Timesheet
Replies: 11
Views: 6389

Re: Stat Holiday on Schedule but not on Timesheet

Yes, 8 hr shifts with BC-Statutory Holiday assigned. The one thing that I did do today, not sure why this would impact this, was to assign certain employees to either the Hourly or Salary Policy group (my payroll admin hadn't done this yet, this is our very first pay period in the system). I then re...
by ljmartin
Fri Dec 21, 2012 2:14 pm
Forum: Help
Topic: Stat Holiday on Schedule but not on Timesheet
Replies: 11
Views: 6389

Stat Holiday on Schedule but not on Timesheet

Hi there, Running v. 5.1.0 of the Standard Edition of Timetrex. I can't figure out why Stats on the schedule aren't appearing on the users timesheets as the other stats are. The Christmas one works for some users, the New Years one appears to work fine for all. I tried deleteing the Stat from a user...