Search found 12 matches

by earth17
Fri Apr 05, 2013 7:19 am
Forum: Installation Help
Topic: IE can't display the page
Replies: 5
Views: 5778

Re: IE can't display the page

Yes
by earth17
Thu Apr 04, 2013 1:46 pm
Forum: Installation Help
Topic: On Demand Timetrex
Replies: 8
Views: 8613

Re: On Demand Timetrex

the .34 is our router's IP address and the .35 is our citrix gateway to access are computers remotely
by earth17
Thu Apr 04, 2013 1:45 pm
Forum: Installation Help
Topic: IE can't display the page
Replies: 5
Views: 5778

Re: IE can't display the page

I am using Windows 7. I have tried restarting the machine. it now says TimeTrex is unable to connect to its database, please make sure that the database service on your own local TimeTrex server has been started and is running. If you are unsure, try rebooting your server.
by earth17
Thu Apr 04, 2013 12:59 pm
Forum: Installation Help
Topic: On Demand Timetrex
Replies: 8
Views: 8613

Re: On Demand Timetrex

What can I do to stop this? We only have one IP address coming into the building from our ISP
by earth17
Thu Apr 04, 2013 12:56 pm
Forum: Installation Help
Topic: IE can't display the page
Replies: 5
Views: 5778

IE can't display the page

I was using timetrex 5.2.3 just fine up until 4/1/13 so I thought I would upgrade to 5.3.2 and when I ran the install it came up "Error running C:/TimeTrex?postresql/scripts/serviceinstall.bat INSTALL : 'net' is not recognized as an internal or external comand, operable program or batch file. T...
by earth17
Thu Apr 04, 2013 12:11 pm
Forum: Installation Help
Topic: On Demand Timetrex
Replies: 8
Views: 8613

Re: On Demand Timetrex

It depends sometimes it a minute other time it does it immediately.

Right now it won't even let me in. I log in and it automaticaly says session timeout.
by earth17
Wed Apr 03, 2013 5:01 pm
Forum: Installation Help
Topic: On Demand Timetrex
Replies: 8
Views: 8613

Re: On Demand Timetrex

I have tried both Firefox and IE and both do the samething. I looked at the cookies settings and do not see anything that should be causing this. Is there anything that I can do.
by earth17
Mon Jan 28, 2013 10:23 am
Forum: Help
Topic: Timesheet verification
Replies: 1
Views: 1608

Timesheet verification

We have it setup so are employees verify timesheets every pay period. It used to print out on the timesheet summary and/or detail timesheet. With the time that employee and supervisor verified them. It doesn't do this anymore. Is there a setting that needs changed?
by earth17
Thu Jan 10, 2013 1:50 pm
Forum: Installation Help
Topic: On Demand Timetrex
Replies: 8
Views: 8613

On Demand Timetrex

I am trying out the On Demand timetrex. It keeps timing my session out. Why and can this be adjusted? It will not let me log right back in it makes me wait a few minutes.
by earth17
Wed Jan 09, 2013 12:12 pm
Forum: Installation Help
Topic: Disable Quick Start Wizard
Replies: 3
Views: 4770

Re: Disable Quick Start Wizard

I have tried leaving everthing blank, but when I get to step 4 I get the following error: ERROR: Failed calling method: createPresets as part of serivce: Company.APISetupPresets! Exception: postgres7 error: [-1: ERROR: current transaction is aborted, commands ignored until end of transaction block] ...
by earth17
Wed Jan 09, 2013 11:12 am
Forum: Installation Help
Topic: Restore with only the backup database
Replies: 3
Views: 4416

Re: Restore with only the backup database

Now it comes up upgrading database and it is stuck at 97%
by earth17
Wed Jan 09, 2013 6:20 am
Forum: Installation Help
Topic: Restore with only the backup database
Replies: 3
Views: 4416

Restore with only the backup database

I only had a backup of the database. The computer it was on is gone now. I restored the database but if I try to log in it says invaild username and password. What can I do?