Search found 402 matches

by shanec
Fri Mar 05, 2021 1:08 pm
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 32
Views: 754

Re: calculating auto time in lieu with autodeducted lunch

Please provide a screenshot of the "Regular Time + Meal + break" Contributing Shift Policy located by clicking Policy -> Contributing Shifts.
by shanec
Tue Mar 02, 2021 8:17 am
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 32
Views: 754

Re: calculating auto time in lieu with autodeducted lunch

Please provide a screenshot of "Regular Time" Contributing Pay Code Policy's Pay Codes drop-down box and a list of available Contributing Pay Codes Policies located by clicking Policy -> Contributing Pay Codes
by shanec
Tue Feb 16, 2021 1:28 pm
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 32
Views: 754

Re: calculating auto time in lieu with autodeducted lunch

Please provide a screenshot of the "Regular Time" Regular Time Policy which can be located by clicking Policy -> Regular Time Policies as well as its associated Contributing Shift Policy located by clicking Policy -> Contributing Shifts
by shanec
Mon Feb 08, 2021 12:17 pm
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 32
Views: 754

Re: calculating auto time in lieu with autodeducted lunch

Please provide a screenshot of the Policy Group that Martha is associated with. Policy Groups can be located by clicking Policy -> Policy Groups
by shanec
Thu Feb 04, 2021 4:28 pm
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 32
Views: 754

Re: calculating auto time in lieu with autodeducted lunch

Please associate the "Lunch Time" Pay Code with the "30min Lunch" Meal Policy, Save the change and recalculate the affected timesheet.
by shanec
Tue Feb 02, 2021 4:21 pm
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 32
Views: 754

Re: calculating auto time in lieu with autodeducted lunch

Please provide us with screenshots of the "Undertime + 1/2 hour lunch" Schedule Policy and its associated policies (overtime, meal etc.)
by shanec
Tue Jan 26, 2021 4:45 pm
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 32
Views: 754

Re: calculating auto time in lieu with autodeducted lunch

Please provide us with a screenshot of the scheduled shift details related to January 13, 2021 by clicking Attendance -> Schedules, the date (January 13, 2021) and then the Edit icon.
by shanec
Wed Dec 16, 2020 8:56 am
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 32
Views: 754

Re: calculating auto time in lieu with autodeducted lunch

Use the "Regular Time + Meal + Break" Contributing Shift Policy with your "Regular Time" Regular Time Policy and recalculate the affected timesheet.
by shanec
Mon Dec 14, 2020 10:23 am
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 32
Views: 754

Re: calculating auto time in lieu with autodeducted lunch

Please provide screenshot(s) of any Regular Time Policies.
by shanec
Tue Dec 08, 2020 11:17 am
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 32
Views: 754

Re: calculating auto time in lieu with autodeducted lunch

We also need screenshots of the Contributing Shift Policies and Contributing Pay Codes associated with your Overtime and Regular Time Policies.
by shanec
Tue Sep 24, 2019 11:56 am
Forum: Feature Requests
Topic: Manual entry no stamping
Replies: 3
Views: 4908

Re: Manual entry no stamping

The manual timesheet functionality is only available with the Professional Edition and above.

For more information please contact our sales department at sales@timetrex.com or 1-800-714-5153.
by shanec
Mon Sep 23, 2019 11:13 am
Forum: Help
Topic: Accrurals balance and used report
Replies: 1
Views: 2451

Re: Accrurals balance and used report

You can use the "Accruals By Account/Type/Employee" Template with a customized Accrual Balance Summary Report which can be located by clicking Report -> TimeSheet Reports
by shanec
Mon Mar 18, 2019 2:30 pm
Forum: General Discussion
Topic: Quick punch ID
Replies: 1
Views: 2854

Re: Quick punch ID

The TimeTrex mobile app and Quick Punch functionality are available in the Professional Edition and above. For information concerning the Professional Edition please contact our sales department sales@timetrex.com
by shanec
Fri Jul 13, 2018 3:39 pm
Forum: Help
Topic: Schedule error when selecting date range
Replies: 8
Views: 2389

Re: Schedule error when selecting date range

Please post an uncropped screenshot of the error message that you are receiving.
by shanec
Wed Mar 21, 2018 11:32 am
Forum: Help
Topic: Should the week range shown in Accumulated Time match the Overtime Week setting?
Replies: 1
Views: 1199

Re: Should the week range shown in Accumulated Time match the Overtime Week setting?

Correct. If you want to change the Week date range shown in your screenshot under Accumulated Time adjust Calendar Starts On which can be located by clicking either My Account -> Preferences or Employee -> Preferences
by shanec
Fri Mar 16, 2018 3:45 pm
Forum: Help
Topic: Accrual Sick hours/days account
Replies: 1
Views: 1160

Re: Accrual Sick hours/days account

Please post uncropped screenshots of the timesheet which can be located by clicking Attendance -> TimeSheet and the Report(s) being affected.
by shanec
Fri Mar 16, 2018 3:15 pm
Forum: General Discussion
Topic: Weekly off
Replies: 1
Views: 3287

Re: Weekly off

Please post uncropped screenshots of the affected Recurring Schedule Template (Attendance -> Recurring Templates) and the Schedule View (Attendance -> Schedules)
by shanec
Thu Feb 22, 2018 10:02 am
Forum: Installation Help
Topic: Clock in and out with timtrex community
Replies: 1
Views: 1460

Re: Clock in and out with timtrex community

The mobile app is available in the Professional Edition and above. For information concerning the Professional Edition please contact our sales department sales@timetrex.com

In order to punch using the web interface click Attendance -> In/Out
by shanec
Tue Feb 13, 2018 9:25 am
Forum: Help
Topic: Punches not viewable
Replies: 1
Views: 1204

Re: Punches not viewable

Please provide us with uncropped screenshot(s) of the timesheet that is being affected.
by shanec
Fri Jan 19, 2018 4:24 pm
Forum: Help
Topic: Persistent Error 500
Replies: 14
Views: 7346

Re: Persistent Error 500

by shanec
Tue Nov 14, 2017 9:59 am
Forum: Help
Topic: Remembrance Day
Replies: 2
Views: 1408

Re: Remembrance Day

You may need to delete the holiday from the Holidays tab of your Holiday Policy which can be located by clicking Policy -> Holiday Policies, and then Recalculating the affected timesheet. For more information please see the Holiday Policies section of the TimeTrex Administrator Guide: https://help.t...
by shanec
Thu Aug 24, 2017 11:17 am
Forum: General Discussion
Topic: Community Version
Replies: 2
Views: 5179

Re: Community Version

The Community Edition like all editions is available Cloud-Hosted (TimeTrex would host the software for you) or On-Site (you would host the software locally). If you would like to register for the Cloud-Hosted TimeTrex Community Edition you can do so here: http://www.timetrex.com/cloud_community.php...
by shanec
Wed Aug 23, 2017 9:50 am
Forum: Help
Topic: Print a Summary of timesheet
Replies: 4
Views: 2184

Re: Print a Summary of timesheet

If I understand correctly, click Report -> Time Sheet Reports and from the drop-down menu select either TimeSheet Summary or TimeSheet Detail. At this point click the Time Period Section drop-down box and choose Custom Dates. Now you can enter January 2, 2017 as the Start Date and today's date as th...
by shanec
Wed Aug 23, 2017 8:16 am
Forum: Help
Topic: Print a Summary of timesheet
Replies: 4
Views: 2184

Re: Print a Summary of timesheet

When generating the report are you receiving an error message, and if so what is the exact error message that you see? If possible please provide an uncropped screenshot of the error.
by shanec
Tue Aug 08, 2017 8:01 am
Forum: Help
Topic: help me!!!!
Replies: 1
Views: 1388

Re: help me!!!!

What is the exact error message that you're receiving? If possible please provide us with an uncropped screenshot of the error.