Search found 407 matches

by shanec
Fri Apr 16, 2021 9:47 am
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 43
Views: 1209

Re: calculating auto time in lieu with autodeducted lunch

To prevent the 30-minute lunch from automatically deducting on Saturdays you can schedule a Saturday shift that uses the "No Lunch" Schedule Policy at Attendance -> Schedules For more information please see the Schedules section of the TimeTrex Administrator Guide: https://help.timetrex.com/v12.0/co...
by shanec
Fri Mar 26, 2021 8:29 am
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 43
Views: 1209

Re: calculating auto time in lieu with autodeducted lunch

It looks like I still have 2 issues though. Firstly, when she's worked on the weekends (and there is no shift assigned, she's just done additional work) then it's still taken a 30min lunch. Ideally, when there is no shift assign any time worked should just go in as time banked. To clarify, any time...
by shanec
Wed Mar 17, 2021 8:50 am
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 43
Views: 1209

Re: calculating auto time in lieu with autodeducted lunch

Hi, should I create an entirely new Regular Time Policy for this? I only want 2 members of staff to use this method of calculating their TIL. Most staff members won't use an auto-deducted lunch. You should create a separate Policy Group at Policy -> Policy Groups Also, should the pay formula be set...
by shanec
Fri Mar 12, 2021 4:16 pm
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 43
Views: 1209

Re: calculating auto time in lieu with autodeducted lunch

Please make sure that the "Regular Time" Regular Time Policy located by clicking Policy -> Regular Time Policies is using the "Regular Time + Meal + Break" Contributing Shift Policy and that the "30min Lunch" and "60min Lunch" Meal Policies located by clicking Policy -> Meal Policies are both using ...
by shanec
Tue Mar 09, 2021 1:17 pm
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 43
Views: 1209

Re: calculating auto time in lieu with autodeducted lunch

Concerning your "Undertime + 1 hour lunch" Schedule Policy, we are still troubleshooting your issue, if possible please don't make any changes to policies. Based on the screenshot of the "Regular Time + Meal + Break" Contributing Shift Policy please provide a screenshot of the "Regular Time + Meal +...
by shanec
Fri Mar 05, 2021 1:08 pm
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 43
Views: 1209

Re: calculating auto time in lieu with autodeducted lunch

Please provide a screenshot of the "Regular Time + Meal + break" Contributing Shift Policy located by clicking Policy -> Contributing Shifts.
by shanec
Tue Mar 02, 2021 8:17 am
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 43
Views: 1209

Re: calculating auto time in lieu with autodeducted lunch

Please provide a screenshot of "Regular Time" Contributing Pay Code Policy's Pay Codes drop-down box and a list of available Contributing Pay Codes Policies located by clicking Policy -> Contributing Pay Codes
by shanec
Tue Feb 16, 2021 1:28 pm
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 43
Views: 1209

Re: calculating auto time in lieu with autodeducted lunch

Please provide a screenshot of the "Regular Time" Regular Time Policy which can be located by clicking Policy -> Regular Time Policies as well as its associated Contributing Shift Policy located by clicking Policy -> Contributing Shifts
by shanec
Mon Feb 08, 2021 12:17 pm
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 43
Views: 1209

Re: calculating auto time in lieu with autodeducted lunch

Please provide a screenshot of the Policy Group that Martha is associated with. Policy Groups can be located by clicking Policy -> Policy Groups
by shanec
Thu Feb 04, 2021 4:28 pm
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 43
Views: 1209

Re: calculating auto time in lieu with autodeducted lunch

Please associate the "Lunch Time" Pay Code with the "30min Lunch" Meal Policy, Save the change and recalculate the affected timesheet.
by shanec
Tue Feb 02, 2021 4:21 pm
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 43
Views: 1209

Re: calculating auto time in lieu with autodeducted lunch

Please provide us with screenshots of the "Undertime + 1/2 hour lunch" Schedule Policy and its associated policies (overtime, meal etc.)
by shanec
Tue Jan 26, 2021 4:45 pm
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 43
Views: 1209

Re: calculating auto time in lieu with autodeducted lunch

Please provide us with a screenshot of the scheduled shift details related to January 13, 2021 by clicking Attendance -> Schedules, the date (January 13, 2021) and then the Edit icon.
by shanec
Wed Dec 16, 2020 8:56 am
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 43
Views: 1209

Re: calculating auto time in lieu with autodeducted lunch

Use the "Regular Time + Meal + Break" Contributing Shift Policy with your "Regular Time" Regular Time Policy and recalculate the affected timesheet.
by shanec
Mon Dec 14, 2020 10:23 am
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 43
Views: 1209

Re: calculating auto time in lieu with autodeducted lunch

Please provide screenshot(s) of any Regular Time Policies.
by shanec
Tue Dec 08, 2020 11:17 am
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 43
Views: 1209

Re: calculating auto time in lieu with autodeducted lunch

We also need screenshots of the Contributing Shift Policies and Contributing Pay Codes associated with your Overtime and Regular Time Policies.
by shanec
Tue Sep 24, 2019 11:56 am
Forum: Feature Requests
Topic: Manual entry no stamping
Replies: 3
Views: 4982

Re: Manual entry no stamping

The manual timesheet functionality is only available with the Professional Edition and above.

For more information please contact our sales department at sales@timetrex.com or 1-800-714-5153.
by shanec
Mon Sep 23, 2019 11:13 am
Forum: Help
Topic: Accrurals balance and used report
Replies: 1
Views: 2489

Re: Accrurals balance and used report

You can use the "Accruals By Account/Type/Employee" Template with a customized Accrual Balance Summary Report which can be located by clicking Report -> TimeSheet Reports
by shanec
Mon Mar 18, 2019 2:30 pm
Forum: General Discussion
Topic: Quick punch ID
Replies: 1
Views: 2919

Re: Quick punch ID

The TimeTrex mobile app and Quick Punch functionality are available in the Professional Edition and above. For information concerning the Professional Edition please contact our sales department sales@timetrex.com
by shanec
Fri Jul 13, 2018 3:39 pm
Forum: Help
Topic: Schedule error when selecting date range
Replies: 8
Views: 2468

Re: Schedule error when selecting date range

Please post an uncropped screenshot of the error message that you are receiving.
by shanec
Wed Mar 21, 2018 11:32 am
Forum: Help
Topic: Should the week range shown in Accumulated Time match the Overtime Week setting?
Replies: 1
Views: 1228

Re: Should the week range shown in Accumulated Time match the Overtime Week setting?

Correct. If you want to change the Week date range shown in your screenshot under Accumulated Time adjust Calendar Starts On which can be located by clicking either My Account -> Preferences or Employee -> Preferences
by shanec
Fri Mar 16, 2018 3:45 pm
Forum: Help
Topic: Accrual Sick hours/days account
Replies: 1
Views: 1193

Re: Accrual Sick hours/days account

Please post uncropped screenshots of the timesheet which can be located by clicking Attendance -> TimeSheet and the Report(s) being affected.
by shanec
Fri Mar 16, 2018 3:15 pm
Forum: General Discussion
Topic: Weekly off
Replies: 1
Views: 3346

Re: Weekly off

Please post uncropped screenshots of the affected Recurring Schedule Template (Attendance -> Recurring Templates) and the Schedule View (Attendance -> Schedules)
by shanec
Thu Feb 22, 2018 10:02 am
Forum: Installation Help
Topic: Clock in and out with timtrex community
Replies: 1
Views: 1507

Re: Clock in and out with timtrex community

The mobile app is available in the Professional Edition and above. For information concerning the Professional Edition please contact our sales department sales@timetrex.com

In order to punch using the web interface click Attendance -> In/Out
by shanec
Tue Feb 13, 2018 9:25 am
Forum: Help
Topic: Punches not viewable
Replies: 1
Views: 1242

Re: Punches not viewable

Please provide us with uncropped screenshot(s) of the timesheet that is being affected.
by shanec
Fri Jan 19, 2018 4:24 pm
Forum: Help
Topic: Persistent Error 500
Replies: 14
Views: 7733

Re: Persistent Error 500