Search found 415 matches

by shanec
Wed Nov 23, 2022 11:42 am
Forum: General Discussion
Topic: How do I handle extremely seasonal labor?
Replies: 2
Views: 60

Re: How do I handle extremely seasonal labor?

Alternatively, you can purchase the Professional Edition so that you don't have to log in regularly in order to keep your account active. For more information please email our sales department sales@timetrex.com
by shanec
Wed Nov 23, 2022 11:38 am
Forum: General Discussion
Topic: How do I handle extremely seasonal labor?
Replies: 2
Views: 60

Re: How do I handle extremely seasonal labor?

Unfortunately, accounts left inactive for more than 30 days are automatically purged from our system. In order to keep your account active please log in at least once every 30 days.
by shanec
Mon Feb 21, 2022 5:00 pm
Forum: General Discussion
Topic: Unpaid time off for Salaried Employee
Replies: 1
Views: 773

Re: Unpaid time off for Salaried Employee

To deduct paid time from a salaried employee create an Absence Policy that is associated with a Pay Code of Type Dock.

For more information see the Pay Codes section of the TimeTrex Administrator Guide:
https://help.timetrex.com/v15.0/communi ... -Codes.htm
by shanec
Mon Jan 24, 2022 9:47 am
Forum: Help
Topic: Tax Wizard shows 2020 when generating W2
Replies: 7
Views: 462

Re: Tax Wizard shows 2020 when generating W2

Please provide an uncropped screenshot of the first step of the Tax Wizard.
by shanec
Thu Nov 25, 2021 1:11 pm
Forum: Help
Topic: Help with employee's
Replies: 1
Views: 315

Re: Help with employee's

What is the exact error message that you are receiving?
by shanec
Tue Oct 26, 2021 9:21 am
Forum: Help
Topic: Re: Pay stub vs Timesheet hours
Replies: 2
Views: 437

Re: Pay stub vs Timesheet hours

You may be confusing time-based calculations (:) with decimal calculations (.). For example an employee punching In at 8:37AM and punching Out at 4:57PM has a total hours worked of 7 hours and 26 minutes using time-based units while the total would be 7.43 hours using decimal. Specifically for your ...
by shanec
Wed Oct 13, 2021 12:10 pm
Forum: Help
Topic: Total Hours Calculated Incorrectly
Replies: 1
Views: 453

Re: Total Hours Calculated Incorrectly

You may be confusing time-based calculations (:) with decimal calculations (.). For example in the image of the printable timesheet that you provided the Regular Time total is 38:31 or 38 hours and 31 minutes.

To change the Time Units in your Preferences click My Account -> Preferences
by shanec
Fri Apr 23, 2021 11:40 am
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 53
Views: 20719

Re: calculating auto time in lieu with autodeducted lunch

I guess it's not possible to create a 0 length shift?
Correct, it's not possible.
by shanec
Fri Apr 16, 2021 9:47 am
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 53
Views: 20719

Re: calculating auto time in lieu with autodeducted lunch

To prevent the 30-minute lunch from automatically deducting on Saturdays you can schedule a Saturday shift that uses the "No Lunch" Schedule Policy at Attendance -> Schedules For more information please see the Schedules section of the TimeTrex Administrator Guide: https://help.timetrex.co...
by shanec
Fri Mar 26, 2021 8:29 am
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 53
Views: 20719

Re: calculating auto time in lieu with autodeducted lunch

It looks like I still have 2 issues though. Firstly, when she's worked on the weekends (and there is no shift assigned, she's just done additional work) then it's still taken a 30min lunch. Ideally, when there is no shift assign any time worked should just go in as time banked. To clarify, any time...
by shanec
Wed Mar 17, 2021 8:50 am
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 53
Views: 20719

Re: calculating auto time in lieu with autodeducted lunch

Hi, should I create an entirely new Regular Time Policy for this? I only want 2 members of staff to use this method of calculating their TIL. Most staff members won't use an auto-deducted lunch. You should create a separate Policy Group at Policy -> Policy Groups Also, should the pay formula be set...
by shanec
Fri Mar 12, 2021 4:16 pm
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 53
Views: 20719

Re: calculating auto time in lieu with autodeducted lunch

Please make sure that the "Regular Time" Regular Time Policy located by clicking Policy -> Regular Time Policies is using the "Regular Time + Meal + Break" Contributing Shift Policy and that the "30min Lunch" and "60min Lunch" Meal Policies located by clicking...
by shanec
Tue Mar 09, 2021 1:17 pm
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 53
Views: 20719

Re: calculating auto time in lieu with autodeducted lunch

Concerning your "Undertime + 1 hour lunch" Schedule Policy, we are still troubleshooting your issue, if possible please don't make any changes to policies. Based on the screenshot of the "Regular Time + Meal + Break" Contributing Shift Policy please provide a screenshot of the &q...
by shanec
Fri Mar 05, 2021 1:08 pm
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 53
Views: 20719

Re: calculating auto time in lieu with autodeducted lunch

Please provide a screenshot of the "Regular Time + Meal + break" Contributing Shift Policy located by clicking Policy -> Contributing Shifts.
by shanec
Tue Mar 02, 2021 8:17 am
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 53
Views: 20719

Re: calculating auto time in lieu with autodeducted lunch

Please provide a screenshot of "Regular Time" Contributing Pay Code Policy's Pay Codes drop-down box and a list of available Contributing Pay Codes Policies located by clicking Policy -> Contributing Pay Codes
by shanec
Tue Feb 16, 2021 1:28 pm
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 53
Views: 20719

Re: calculating auto time in lieu with autodeducted lunch

Please provide a screenshot of the "Regular Time" Regular Time Policy which can be located by clicking Policy -> Regular Time Policies as well as its associated Contributing Shift Policy located by clicking Policy -> Contributing Shifts
by shanec
Mon Feb 08, 2021 12:17 pm
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 53
Views: 20719

Re: calculating auto time in lieu with autodeducted lunch

Please provide a screenshot of the Policy Group that Martha is associated with. Policy Groups can be located by clicking Policy -> Policy Groups
by shanec
Thu Feb 04, 2021 4:28 pm
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 53
Views: 20719

Re: calculating auto time in lieu with autodeducted lunch

Please associate the "Lunch Time" Pay Code with the "30min Lunch" Meal Policy, Save the change and recalculate the affected timesheet.
by shanec
Tue Feb 02, 2021 4:21 pm
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 53
Views: 20719

Re: calculating auto time in lieu with autodeducted lunch

Please provide us with screenshots of the "Undertime + 1/2 hour lunch" Schedule Policy and its associated policies (overtime, meal etc.)
by shanec
Tue Jan 26, 2021 4:45 pm
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 53
Views: 20719

Re: calculating auto time in lieu with autodeducted lunch

Please provide us with a screenshot of the scheduled shift details related to January 13, 2021 by clicking Attendance -> Schedules, the date (January 13, 2021) and then the Edit icon.
by shanec
Wed Dec 16, 2020 8:56 am
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 53
Views: 20719

Re: calculating auto time in lieu with autodeducted lunch

Use the "Regular Time + Meal + Break" Contributing Shift Policy with your "Regular Time" Regular Time Policy and recalculate the affected timesheet.
by shanec
Mon Dec 14, 2020 10:23 am
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 53
Views: 20719

Re: calculating auto time in lieu with autodeducted lunch

Please provide screenshot(s) of any Regular Time Policies.
by shanec
Tue Dec 08, 2020 11:17 am
Forum: Help
Topic: calculating auto time in lieu with autodeducted lunch
Replies: 53
Views: 20719

Re: calculating auto time in lieu with autodeducted lunch

We also need screenshots of the Contributing Shift Policies and Contributing Pay Codes associated with your Overtime and Regular Time Policies.
by shanec
Tue Sep 24, 2019 11:56 am
Forum: Feature Requests
Topic: Manual entry no stamping
Replies: 3
Views: 9885

Re: Manual entry no stamping

The manual timesheet functionality is only available with the Professional Edition and above.

For more information please contact our sales department at sales@timetrex.com or 1-800-714-5153.
by shanec
Mon Sep 23, 2019 11:13 am
Forum: Help
Topic: Accrurals balance and used report
Replies: 1
Views: 3219

Re: Accrurals balance and used report

You can use the "Accruals By Account/Type/Employee" Template with a customized Accrual Balance Summary Report which can be located by clicking Report -> TimeSheet Reports