Search found 18 matches

by rdecelle
Wed Apr 22, 2015 11:19 am
Forum: General Discussion
Topic: Accruals Over Week Incorrect
Replies: 10
Views: 7547

Re: Accruals Over Week Incorrect

Is fixed! Many thanks!
by rdecelle
Tue Apr 21, 2015 8:17 am
Forum: General Discussion
Topic: Accruals Over Week Incorrect
Replies: 10
Views: 7547

Re: Accruals Over Week Incorrect

I have returned it to the original time punches.
by rdecelle
Tue Apr 21, 2015 7:54 am
Forum: General Discussion
Topic: Accruals Over Week Incorrect
Replies: 10
Views: 7547

Re: Accruals Over Week Incorrect

I'm currently doing some edits, that's why it is reading differently than what you saw in the PDF. I think I discovered a clue. See the attached PDF showing Accumulated Time for 4/3 (before edits). It shows different overtime entries for each clock in/out on 4/3. The only one logged in the accrual (...
by rdecelle
Tue Apr 21, 2015 7:10 am
Forum: General Discussion
Topic: Accruals Over Week Incorrect
Replies: 10
Views: 7547

Re: Accruals Over Week Incorrect

Doing a recalculate time sheet doesn't change anything.
by rdecelle
Tue Apr 21, 2015 4:54 am
Forum: General Discussion
Topic: Accruals Over Week Incorrect
Replies: 10
Views: 7547

Re: Accruals Over Week Incorrect

We're using the Community/Online version. v8.0.6-20150417-082707
by rdecelle
Mon Apr 20, 2015 2:15 pm
Forum: General Discussion
Topic: Accruals Over Week Incorrect
Replies: 10
Views: 7547

Accruals Over Week Incorrect

We are using the Community/Online Edition and a variety of Web Browsers for interface. One of the categories of workers we have does a 20 hour work week (4 hours per day / M-F). Any hours over 20 are put into an Accrual Account. This has all been working fine until we started doing some longer shift...
by rdecelle
Thu Jan 08, 2015 3:05 pm
Forum: Help
Topic: Accrual Import Round 2
Replies: 2
Views: 2268

Re: Accrual Import Round 2

Works perfect!

Many Thanks!
by rdecelle
Thu Jan 08, 2015 4:52 am
Forum: Help
Topic: Accrual Import Round 2
Replies: 2
Views: 2268

Accrual Import Round 2

I originally posted this during the holidays, so it may have been missed. I am using the online/community edition and am trying to import accruals. I've looked at the example CSV format, etc. and my file follows the same format. However, when I go to assign my mappings, the "Field" select ...
by rdecelle
Tue Dec 30, 2014 3:26 pm
Forum: Help
Topic: Accrual Import
Replies: 0
Views: 8933

Accrual Import

I am using the online/community edition and am trying to import accruals. I've looked at the example CSV format, etc. and my file follows the same format. However, when I go to assign my mappings, the "Field" select column does not have a choice to assign the Accrual Account (or Accrual Po...
by rdecelle
Fri Dec 05, 2014 10:55 am
Forum: Help
Topic: Accrual Issue Pt. II
Replies: 2
Views: 2368

Re: Accrual Issue Pt. II

To follow up, creating a Schedule Policy for this group and excluding the Premium Policies for the other groups, and then updating/refreshing the schedules, corrected the extra Premium Policy driven Accruals.
by rdecelle
Fri Dec 05, 2014 10:36 am
Forum: Help
Topic: Accrual Issue Pt. II
Replies: 2
Views: 2368

Accrual Issue Pt. II

Info: Community Edition, Online, Different Browsers. If I'm looking at things correctly, V8 made some changes to Schedule Policies, specifically adding the ability to Include/Exclude policies from Regular Time/Overtime/Premium. What made me notice this is that I was verifying timesheets for last wee...
by rdecelle
Fri Dec 05, 2014 9:20 am
Forum: Help
Topic: Accrual Double Banking
Replies: 3
Views: 3091

Re: Accrual Double Banking

Thanks, but part of the usage is for the employee to easily check the amount of work in different areas. Using the Accrual feature allows the to quickly go to the Accrual Balances tab and see where they stand. In actuality, they are required to work X hours in particular areas. So the employee (and ...
by rdecelle
Tue Nov 25, 2014 11:16 am
Forum: Help
Topic: Accrual Double Banking
Replies: 3
Views: 3091

Accrual Double Banking

We are using the Community/Online edition, current version, with various browsers. Our structure requires the ability to account for hours logged to different areas in any given day and for the employee to be able to monitor those hours they put in in each area over the course of a pay period or mul...
by rdecelle
Thu Aug 21, 2014 1:32 pm
Forum: Help
Topic: Schedules - Grayed Out Times
Replies: 1
Views: 1986

Schedules - Grayed Out Times

Version: Community Edition/Cloud based/Legacy Interface I am building schedules using recurring templates and recurring schedules. Once I have created the recurring schedules for the employees, if I look at the schedule for a given week, the times for the employees are gray. If I open a particular t...
by rdecelle
Sat Aug 09, 2014 2:27 pm
Forum: Help
Topic: Recurring Template Save Problem
Replies: 2
Views: 2588

Re: Recurring Template Save Problem

Thanks, that worked.
by rdecelle
Fri Aug 08, 2014 1:05 pm
Forum: Help
Topic: Recurring Template Save Problem
Replies: 2
Views: 2588

Recurring Template Save Problem

Version: Community Edition Cloud Hosted 7.3.10 I have been continuing to test TimeTrex for our usage, attempting to understand how best to set up policies and recurring schedules. In banging things around, it seems I've broken something where I am having trouble creating or saving Recurring Template...
by rdecelle
Tue Jul 29, 2014 12:32 pm
Forum: Help
Topic: Help with Importing Employees (CSV)
Replies: 2
Views: 2449

Re: Help with Importing Employees (CSV)

After some head scratching and poking about, the solution to the problem was to clear the Adobe Flash Player Browsing Data and Settings. There must have been something cached in there that wouldn't clear out.

Thanks to Shane for the help!
by rdecelle
Fri Jul 25, 2014 2:03 pm
Forum: Help
Topic: Help with Importing Employees (CSV)
Replies: 2
Views: 2449

Help with Importing Employees (CSV)

Product Edition: Community (Web Only) Version: 7.3.10 I am testing TimeTrex for usage and am attempting to import employee data using the import tool and a CSV file. I thought I had the file formatted properly (attached), but I must be missing something. When importing, I create my mappings using th...