Search found 19 matches

by bobloblian
Mon Dec 06, 2021 7:05 pm
Forum: Help
Topic: cannot process transactions during process payroll
Replies: 7
Views: 1461

Re: cannot process transactions during process payroll

You are geniuses, totally worked. Thank you!!!!
by bobloblian
Mon Dec 06, 2021 7:03 pm
Forum: Help
Topic: cannot process transactions during process payroll
Replies: 7
Views: 1461

Re: cannot process transactions during process payroll

merr, didn't see the -ff flags, standby while I do that again.
by bobloblian
Mon Dec 06, 2021 7:01 pm
Forum: Help
Topic: cannot process transactions during process payroll
Replies: 7
Views: 1461

Re: cannot process transactions during process payroll

Thank you so much for looking into this. Logging out of timetrex running upgrade: su time -c "/usr/bin/php ./tools/unattended_upgrade.php" Already running latest version: 15.0.0 Logging into timetrex, processing payroll, processing transactions... Same symptoms. Do you want me to upload an...
by bobloblian
Mon Dec 06, 2021 5:00 pm
Forum: Help
Topic: cannot process transactions during process payroll
Replies: 7
Views: 1461

Re: cannot process transactions during process payroll

Ohh, more fanciness, that page has changed since I last looked.

Steps have been completed:
354b38
by bobloblian
Mon Dec 06, 2021 4:22 pm
Forum: Help
Topic: cannot process transactions during process payroll
Replies: 7
Views: 1461

Re: cannot process transactions during process payroll

FWIW, I tried clearing cache and cookies in my browser, but it didn't help.
by bobloblian
Mon Dec 06, 2021 4:20 pm
Forum: Help
Topic: v15 Constantly Reloading
Replies: 9
Views: 1828

Re: v15 Constantly Reloading

In case it is useful to anyone else:

When I ran across this I found in the logs that timetrex was trying to use en_US, but I had only en_CA installed on my system. so I added en_US to my locales to fix the problem.
by bobloblian
Mon Dec 06, 2021 4:18 pm
Forum: Help
Topic: cannot process transactions during process payroll
Replies: 7
Views: 1461

cannot process transactions during process payroll

Hi Gurus, My system recently upgraded to version 15. Very pretty, thank you for your hard work!! I have just done my first payroll processing since the upgrade, all went well up to the process transactions (step 8 of 9). Once I am here, I am presented with a popup box with the green check and red x....
by bobloblian
Tue Jan 19, 2021 1:18 pm
Forum: Help
Topic: adjusting closed pay period
Replies: 3
Views: 5551

Re: adjusting closed pay period

Ha! got it figured, effective date must be in the payperiod, not the payday itself.

Sorry for the noise.
by bobloblian
Tue Jan 19, 2021 1:04 pm
Forum: Help
Topic: adjusting closed pay period
Replies: 3
Views: 5551

Re: adjusting closed pay period

Hi, So far I have still not figured out the incantation required to make this work. I have tried recalculating time sheets, regenerating pay stubs, both in-cylce and out-of-cycle, and all with the edited pay period in post-adjustment and closed. If I go under payroll=>pay stub amendments, I can see ...
by bobloblian
Mon Jan 18, 2021 6:27 pm
Forum: Help
Topic: adjusting closed pay period
Replies: 3
Views: 5551

adjusting closed pay period

Hi Gurus, I have an employee who in the last pay period needed some days off because she was getting tested for Covid. She took 3 days, and I paid her one of those days. After the pay period had been closed, I found a Gov program for reimbursing sick leave, but in order to qualify, I have to have pa...
by bobloblian
Mon Nov 27, 2017 6:39 pm
Forum: Help
Topic: DB Error
Replies: 16
Views: 8278

Re: DB Error

Huge thanks to the timetrex support team. pretty sure that setting was FALSE originally, but regardless the problem is resolved and my employees got paid today, so everybody is pretty happy around here. Beers are on us if you ever come this way, thank you so much :)
by bobloblian
Mon Nov 27, 2017 11:11 am
Forum: Help
Topic: DB Error
Replies: 16
Views: 8278

Re: DB Error

Hi Shaun, Thank you again for sticking with me on this, I have sent a video capture of what happens on my screen to the support address. For the sake of completeness, I did clear my cache, and tried firefox in safe mode, and can replicate the browser symptoms on other computers. Since you said you l...
by bobloblian
Mon Nov 27, 2017 12:29 am
Forum: Help
Topic: DB Error
Replies: 16
Views: 8278

Re: DB Error

Hi Shaun,

Continued thanks and appreciation. I have emailed the psql file...
by bobloblian
Sun Nov 26, 2017 3:35 pm
Forum: Help
Topic: DB Error
Replies: 16
Views: 8278

Re: DB Error

Hi Shaun, I obtained a new copy of the software and tried the upgrade again, no joy. fwiw, I am running debian, but because I like to set my server environment up a bit off of the standard way, I am downloading the zip file: cd /usr/src wget https://www.timetrex.com/direct_download/TimeTrex_Communit...
by bobloblian
Sat Nov 25, 2017 5:42 pm
Forum: Help
Topic: DB Error
Replies: 16
Views: 8278

Re: DB Error

oh, my bad, should have seen that, sorry... files are attached, and here is a diff of the file before I replaced everything with newly downloaded code: 165c165,166 < if ( isset($config_vars['other']['installer_enabled']) AND $config_vars['other']['installer_enabled'] == TRUE ) { --- > > if ( ( isset...
by bobloblian
Sat Nov 25, 2017 1:29 pm
Forum: Help
Topic: DB Error
Replies: 16
Views: 8278

Re: DB Error

Hi Shaun,

Thanks for sticking with me on this. Unfortunately I cannot find a file by this name:

find / -name database.inc.php

returns no files, and that would include a copy of the files I just downloaded...
by bobloblian
Fri Nov 24, 2017 6:14 pm
Forum: Help
Topic: DB Error
Replies: 16
Views: 8278

Re: DB Error

Hi Shaun, Thanks for checking on this, super appreciated. had to rename the file to upload it here, sure you will figure that part out. FWIW, I ran a diff on the file that existed before I replaced the system with a fresh download and it is the same. Is there a command I can run to do the db upgrade...
by bobloblian
Fri Nov 24, 2017 12:14 pm
Forum: Help
Topic: DB Error
Replies: 16
Views: 8278

Re: DB Error

Hi,

Thank you for your response.

the log is a bit big, will see if it attaches successfully...

The interesting stuff, at least from my perspective, starts around line 5830...
by bobloblian
Fri Nov 24, 2017 11:10 am
Forum: Help
Topic: DB Error
Replies: 16
Views: 8278

DB Error

Hi, My community edition timetrex installation, according to the timetrex logs, did an unattended upgrade. Since then, I haven't been able to get logged in. my first thing to try was enabling the installer and re-running that, but at the database part (using postgres) I got a local cache error messa...