Search found 7 matches

by dkerley03
Mon Dec 07, 2015 11:22 am
Forum: Help
Topic: Remove "Error - Timetrex is unable to connect ti database"
Replies: 8
Views: 5755

Re: Remove "Error - Timetrex is unable to connect to databas

I did discover my company id and updated the value, but am still receiving the same database connection error. I am also now dealing with an update issue to 9.0.4. This is frustrating. Work to fix one issue and other follow quickly behind. This software is becoming very maintenance intensive to use....
by dkerley03
Thu Nov 19, 2015 10:23 am
Forum: Help
Topic: Remove "Error - Timetrex is unable to connect ti database"
Replies: 8
Views: 5755

Re: Remove "Error - Timetrex is unable to connect ti databas

I believe I found my Timetrex log /var/log/timetrex However it does not tell me much, but that there is not a new update to my software and some other information i am not sure how to interpret displayed below. ---------------[ 19-Nov-2015 2:31:43 +0000 [1447900303.4422] (PID: 2364) ]---------------...
by dkerley03
Thu Nov 19, 2015 9:39 am
Forum: Help
Topic: Remove "Error - Timetrex is unable to connect ti database"
Replies: 8
Views: 5755

Re: Remove "Error - Timetrex is unable to connect ti databas

Thank you, i now understand what you are saying and I will look into what is causing this issue. I will post what I discover that it may help others.

Where do i locate the log files, I do not see them in my general index?

Dennis
by dkerley03
Thu Nov 19, 2015 8:54 am
Forum: Help
Topic: Remove "Error - Timetrex is unable to connect ti database"
Replies: 8
Views: 5755

Re: Remove "Error - Timetrex is unable to connect ti databas

Thank you for the quick reply, but there is no issue with my Timetrex connection to the database. The system is expecting the database to be local on the same machine. However my database is hosted on a separate machine that servers as a dedicated phpmysql server and is running smoothly. There are n...
by dkerley03
Thu Nov 19, 2015 8:29 am
Forum: Help
Topic: Remove "Error - Timetrex is unable to connect ti database"
Replies: 8
Views: 5755

Remove "Error - Timetrex is unable to connect ti database"

I am running Timetrex 9.0.2 Community Edition on the Amazon cloud with a separate server and database and it is working very well. However I am getting a pop up message that i would like to remove "Error - Timetrex is unable to connect ti database". It is displaying in the center of my scr...
by dkerley03
Mon Nov 09, 2015 4:55 am
Forum: Help
Topic: Error: User Name or Password is incorrect
Replies: 23
Views: 14739

Re: Error: User Name or Password is incorrect

Hello all I am using the new version 9.0.1 or something like this. I can not log into my system at all. I have verified my settings as well as i can without being able to log in. I can not provide any screen shots or details at this time I am sorry. I will keep following this string and hopefully fi...
by dkerley03
Wed Nov 04, 2015 11:24 am
Forum: Help
Topic: Error: User Name or Password is incorrect
Replies: 23
Views: 14739

Re: Error: User Name or Password is incorrect

I am experiencing the exact same issue on my LAMP hosted timeclock. If anyone has a suggestion or idea on how to fix this please guide us. Thank you

Dennis