Search found 34 matches

by webmaster
Thu Jan 30, 2020 9:59 am
Forum: Help
Topic: Getting Local Taxes onto W2s - kinda Urgent please
Replies: 11
Views: 2253

Re: Getting Local Taxes onto W2s - kinda Urgent please

Just to close this out, what I ended up doing to remedy the issue was : 1) Used TT to print the employee copies without the local tax info, wrote in the local tax info manually and mailed 2) Used TT to generate the reporting file for the SSA, the SSA rejected the format, which I fixed by using notep...
by webmaster
Mon Jan 27, 2020 2:00 pm
Forum: Help
Topic: Getting Local Taxes onto W2s - kinda Urgent please
Replies: 11
Views: 2253

Re: Getting Local Taxes onto W2s - kinda Urgent please

When I go to W2 form setup I get options to set Name and Includes / Excludes for W2 boxes 1 - 14 . Local taxes are on boxes 18, 19, and 20 on the W2, which the form setup does not show options for. Under Taxes / Deductions I've ensured that the correct remittance agency is selected, and tried settin...
by webmaster
Sun Jan 26, 2020 6:35 am
Forum: Help
Topic: Getting Local Taxes onto W2s - kinda Urgent please
Replies: 11
Views: 2253

Re: Getting Local Taxes onto W2s - kinda Urgent please

Thanks shaunw how is " linking that pay stub account to the proper W2 boxes" done?
by webmaster
Fri Jan 24, 2020 5:14 pm
Forum: Help
Topic: Getting Local Taxes onto W2s - kinda Urgent please
Replies: 11
Views: 2253

Re: Getting Local Taxes onto W2s - kinda Urgent please

That is what I figured happened. So I understand how to fix it going forward. Is there a retroactive way to apply the change or set that box 18, 19, and 20 on the W2 should come from the pay-stub account I made instead of the programmed in Oh-District Income tax? Otherwise it seems my easiest fix is...
by webmaster
Thu Jan 23, 2020 9:54 am
Forum: Help
Topic: Getting Local Taxes onto W2s - kinda Urgent please
Replies: 11
Views: 2253

Re: Getting Local Taxes onto W2s - kinda Urgent please

Thank you for the fast reply shaunw, when I go to W2 form setup I get options to set Name and Includes / Excludes for W2 boxes 1 - 14 . Local taxes are on boxes 18, 19, and 20 on the W2, which the form setup does not show options for. Interestingly State tax info are lines 15,16,17 , which the form ...
by webmaster
Sun Jan 19, 2020 11:18 am
Forum: Help
Topic: Getting Local Taxes onto W2s - kinda Urgent please
Replies: 11
Views: 2253

Getting Local Taxes onto W2s - kinda Urgent please

Hello, We are using TT Community version 12.0.4 automatically installed on a windows server in the USA - ohio. Love it. I created W2s using the Tax Wizard, and the local wages nor tax is showing up. My guess is that I screwed up because when creating the tax, instead of using the default Ohio Distri...
by webmaster
Wed Mar 20, 2019 4:09 am
Forum: General Discussion
Topic: Trying to capture in late and out early time and not just "undertime"
Replies: 3
Views: 1888

Re: Trying to capture in late and out early time and not just "undertime"

Hi mikeb. Here is an example :
1) Fred is scheduled to work at 9am - 5pm (8 hours)
2) Fred punches in at 9:20am
3) Fred punches out at 5:20pm

Fred was 20min late so he should receive 20 min of penalty time but since he still worked 8 hours (9:20a - 5:20p) , no under-time is logged.
by webmaster
Tue Mar 19, 2019 1:25 am
Forum: General Discussion
Topic: Trying to capture in late and out early time and not just "undertime"
Replies: 3
Views: 1888

Trying to capture in late and out early time and not just "undertime"

Hello, We are using TT Community version 11.5.0 automatically installed on a windows server in the USA - ohio. Love it. We have a docking policy for those who show up late or leave early. The TT schedule policy feature is able to capture shift "undertime" but not in late or out early time. In some i...
by webmaster
Thu Mar 07, 2019 2:36 pm
Forum: Help
Topic: WARNING : System stack components are out-of-date
Replies: 2
Views: 713

Re: WARNING : System stack components are out-of-date

Well that was the solution. Thank you. I also needed to redo my SSL cert and settings. Even though the installer says it is going to install PHP 5 , it installs PHP 7
by webmaster
Thu Mar 07, 2019 6:57 am
Forum: Help
Topic: WARNING : System stack components are out-of-date
Replies: 2
Views: 713

WARNING : System stack components are out-of-date

Hello, We are using TT Community version 11.5.0 automatically installed on a windows server in the USA - ohio. I've started to receive the warning at the top - WARNING : System stack components are out-of-date and not supported with this version of TimeTrex. I did a forced upgrade of TT and that did...
by webmaster
Thu Dec 06, 2018 1:49 pm
Forum: Help
Topic: Can't load "employees" after auto-update
Replies: 5
Views: 936

Re: Can't load "employees" after auto-update

Worked for me too! Thanks so much!
by webmaster
Tue May 15, 2018 7:32 am
Forum: Help
Topic: Permission needed to recalculate timesheet
Replies: 2
Views: 789

Re: Permission needed to recalculate timesheet

Thanks for the quick reply. They do have permission to edit subordinate punches. They do not have permission to edit their own punches which I was trying to avoid. I added to them the permission "punch -> edit" and assume that with get it working how I would like. I'll let you know if it doesn't.
by webmaster
Mon May 14, 2018 3:08 pm
Forum: Help
Topic: Permission needed to recalculate timesheet
Replies: 2
Views: 789

Permission needed to recalculate timesheet

Hello, We are using TT Community version 11.0.2 automatically installed on a windows server in the USA - ohio We have a staff member with the "Payroll Administrator" permissions however they are not allowed to recalculate time-sheets, nor did I see a permission to add this functionality. Is there a ...
by webmaster
Mon May 14, 2018 3:05 pm
Forum: Help
Topic: Scheduled Shifts on one day were pushed back 1 hour
Replies: 3
Views: 1196

Re: Scheduled Shifts on one day were pushed back 1 hour

sorry i just saw this reply. All the employees are sent to the same time zone, which is the same as the server. Correct, I cannot replicate the problem. It has not happened again since this original post though.
by webmaster
Fri Dec 22, 2017 10:23 am
Forum: Help
Topic: Scheduled Shifts on one day were pushed back 1 hour
Replies: 3
Views: 1196

Scheduled Shifts on one day were pushed back 1 hour

OK , this sounds kinda crazy and it happened once before and so I fixed it and ignored it, but now it has happened again so I need to address it. We are using TT Community version 11.0.2 automatically installed on a windows server in the USA - ohio. At some time either the night before, or the early...
by webmaster
Tue Aug 16, 2016 2:21 pm
Forum: Help
Topic: Can report with dept in punch instead of default dept?
Replies: 1
Views: 2140

Re: Can report with dept in punch instead of default dept?

We've been working on this and can still not find a solution. Currently we are doing it manually. Any suggestions?
by webmaster
Thu Jul 07, 2016 10:04 am
Forum: Help
Topic: Can report with dept in punch instead of default dept?
Replies: 1
Views: 2140

Can report with dept in punch instead of default dept?

Hello, We are using TT Community version 9.0.12 automatically installed on a windows server in the USA - ohio . We run a report that shows the labor cost of each department but sometimes employees work for another department and indicate that on their punch. We can get the report to sort out the hou...
by webmaster
Wed Apr 20, 2016 6:50 am
Forum: Help
Topic: Incorrect Exception Emails being Sent
Replies: 7
Views: 3187

Re: Incorrect Exception Emails being Sent

I found the issue. It seems when TT performed the last update it was incomplete, so while it said it was the most recent version, some of the files were from the previous version. I upgraded / reinstalled over with the latest version and it solved the problem.
by webmaster
Fri Apr 08, 2016 1:35 pm
Forum: Help
Topic: Incorrect Exception Emails being Sent
Replies: 7
Views: 3187

Re: Incorrect Exception Emails being Sent

it is version 9.09, not 8.09 .
by webmaster
Fri Apr 08, 2016 1:08 pm
Forum: Help
Topic: Incorrect Exception Emails being Sent
Replies: 7
Views: 3187

Re: Incorrect Exception Emails being Sent

Below are the requested images.
by webmaster
Mon Apr 04, 2016 5:16 pm
Forum: Help
Topic: Incorrect Exception Emails being Sent
Replies: 7
Views: 3187

Re: Incorrect Exception Emails being Sent

Thanks so much for the rapid reply! Below is the screenshot with personal info redacted.
by webmaster
Mon Apr 04, 2016 11:27 am
Forum: Help
Topic: Incorrect Exception Emails being Sent
Replies: 7
Views: 3187

Incorrect Exception Emails being Sent

Hello, We are using TT Community version 8.0.9 automatically installed on a windows server in the USA - ohio For the past few weeks , managers have been receiving some exception unexcused absence emails that are incorrect. When we look later by logging onto the server the exceptions are not there an...
by webmaster
Fri Oct 02, 2015 12:00 pm
Forum: Help
Topic: First Level Managers can see Salary of Whole Company
Replies: 7
Views: 3458

Re: First Level Managers can see Salary of Whole Company

Any other ideas out there or is this just how it is in TimeTrex? Where managers can see all wage info and not just their subordinates.
by webmaster
Fri Sep 18, 2015 9:52 am
Forum: Help
Topic: First Level Managers can see Salary of Whole Company
Replies: 7
Views: 3458

Re: First Level Managers can see Salary of Whole Company

all the punch permissions are allowed except - delete transfer on, delete, edit own
by webmaster
Fri Sep 18, 2015 7:12 am
Forum: Help
Topic: First Level Managers can see Salary of Whole Company
Replies: 7
Views: 3458

Re: First Level Managers can see Salary of Whole Company

I made those suggested changes, so now the permissions are : ----CHANGE----- Employees: add, edit, edit advanced, edit hierarchy, edit own, edit own bank info, edit own password, edit own quick punch password, edit pay period schedule, edit permission group, edit policy group, edit subordinate, enab...