Search found 4 matches

by mparker
Tue Jan 26, 2016 3:52 pm
Forum: General Discussion
Topic: Exception False Flags / Exceptions Don't Reset
Replies: 7
Views: 6964

Re: Exception False Flags / Exceptions Don't Reset

What you edit the previous pay period and set its status to Post Adjustment, are you able to recalculate the pay period that is having problems then, does it make any difference? What operating system and database are do you have TimeTrex installed on? We're not using TimeTrex to process payroll or...
by mparker
Tue Jan 26, 2016 3:38 pm
Forum: General Discussion
Topic: Exception False Flags / Exceptions Don't Reset
Replies: 7
Views: 6964

Re: Exception False Flags / Exceptions Don't Reset

Manually adjust the time through the "Accumulated Time" screen is not recommended, because you are overriding the policies and its extremely easy to cause many more problems than you are trying to solve. Regarding the first screenshot, it doesn't appear that the punches were manually edit...
by mparker
Tue Jan 26, 2016 1:59 pm
Forum: General Discussion
Topic: Exception False Flags / Exceptions Don't Reset
Replies: 7
Views: 6964

Re: Exception False Flags / Exceptions Don't Reset

Can you please attach a full uncropped screenshot of the timesheet in question? sure, I'm attaching 2 screenshots of 2 different employee timecards. Both have the same issue on the same day, Jan 11, where not only do they have bogus exceptions flagged but it also didn't add their hours worked to th...
by mparker
Mon Jan 25, 2016 9:14 am
Forum: General Discussion
Topic: Exception False Flags / Exceptions Don't Reset
Replies: 7
Views: 6964

Exception False Flags / Exceptions Don't Reset

Hi, I recently deployed TimeTrex Community On-Site Edition for my company, and for the most part it's been working flawlessly. However this pay period I have an employee with a strange bug, where 1 employee has exceptions M2 (Missing Out Punch) & S8 (Under Daily Scheduled Time) flagged for one d...