Search found 32 matches

by timeclock
Mon Jun 12, 2017 7:49 am
Forum: General Discussion
Topic: Printing Timesheet for certain dates only
Replies: 1
Views: 1277

Printing Timesheet for certain dates only

HOw can this be done. Every time I print a timesheet within a certain pay period, the start day is fine, but extra days outside the payperiod are printed. How to avoid?
by timeclock
Thu Mar 23, 2017 10:34 am
Forum: Help
Topic: "authorized" not on timesheet
Replies: 0
Views: 1238

"authorized" not on timesheet

Hi,

Not sure how this happened. Usually, when a request is submitted and approved it normally shows up as "authorized" on the timesheet. However, in this situation "authorized" is not showing up on the individuals timesheet (see attached). Is there anyway to correct this?

Thanks.
by timeclock
Wed Mar 08, 2017 9:47 am
Forum: Help
Topic: The Schedule View versus the TimeSheet View
Replies: 2
Views: 1312

Re: The Schedule View versus the TimeSheet View

Thank you.
by timeclock
Wed Mar 08, 2017 6:57 am
Forum: Help
Topic: The Schedule View versus the TimeSheet View
Replies: 2
Views: 1312

The Schedule View versus the TimeSheet View

I noticed that when a user is approved a vacation, Holiday, sick etc the Timesheet view has notations such as Approved. But no changes are made to the Schedule View (not updated). Is this by design or am I missing something?

Edwin
by timeclock
Wed Mar 08, 2017 6:54 am
Forum: Help
Topic: Accrurals
Replies: 3
Views: 1533

Re: Accrurals

Thank you.

What would a accrual policy look like if the individual earns 1 day (7.0 hours) every 4 months unlocked on the 1st day of the 4th month?

Thank you.
Edwin
by timeclock
Sat Mar 04, 2017 7:28 am
Forum: Help
Topic: Request For Time Off
Replies: 2
Views: 1374

Re: Request For Time Off

Thank you very much!
by timeclock
Thu Mar 02, 2017 4:10 pm
Forum: Help
Topic: Request For Time Off
Replies: 2
Views: 1374

Request For Time Off

The emails that are sent when an employee requests time off. Two things: 1) Right now the sender is: donotreply@timetrex.org. How do i customize the sender? 2) In the email below, how do I change this link: "Link: TimeTrex Login" *DO NOT REPLY TO THIS EMAIL - PLEASE USE THE LINK BELOW INSTEAD* Reque...
by timeclock
Thu Mar 02, 2017 3:32 pm
Forum: Help
Topic: Accrurals
Replies: 3
Views: 1533

Accrurals

Humpf!

Timetrex Community Edition.

We will implement timetrex after accruals have been earned. How does a Manager "top off" an employee's accrual bank? What needs to be turned on for employee "see" their accrural balance?

Thanks
by timeclock
Sat Jan 28, 2017 1:45 am
Forum: Help
Topic: migration from linux to linux
Replies: 1
Views: 1255

migration from linux to linux

reading over the tips it appears the instructions apply to windows install. Are there a linux instrctions?
by timeclock
Tue Jan 24, 2017 3:23 pm
Forum: Help
Topic: Checksum Error
Replies: 1
Views: 1315

Checksum Error

As directed, we are all set to upgrade timetrex but ran into a checksum error. How should we proceed?
10.0.2 to 10.1.0 (Images attached).

Thank you.
~e
timetrex_error.jpeg
timetrex_error.jpeg (125.2 KiB) Viewed 1315 times
timetrex_error2.jpeg
timetrex_error2.jpeg (155.82 KiB) Viewed 1315 times
by timeclock
Tue Jan 24, 2017 3:19 pm
Forum: Help
Topic: uncaught error
Replies: 2
Views: 1404

Re: uncaught error

Thank you.
by timeclock
Sat Jan 14, 2017 8:12 pm
Forum: Help
Topic: uncaught error
Replies: 2
Views: 1404

uncaught error

IP Address: xxx.xxx.xxx.xxx Server Version: 10.0.2-20161221-024443 Client Version: 10.0.2-20161221-024443 Uncaught Error From: TimeSheetView Error: ReferenceError: ga is not defined in http://xxxxx.xxxxxx.xxxxx/timetrex912/interface/html5/framework/jquery.min.js?v=10.0.2-20161221-024443 line 2 > eva...
by timeclock
Sat Jan 14, 2017 6:34 pm
Forum: Help
Topic: timetrex autoupgrading without permission
Replies: 2
Views: 1455

Re: timetrex autoupgrading without permission

Thank you very much
by timeclock
Thu Dec 22, 2016 5:07 am
Forum: Help
Topic: New Errors with 10.0.1?
Replies: 0
Views: 1035

New Errors with 10.0.1?

Noticed these errors recently: Server Version: 10.0.1-20161214-024505 Client Version: 10.0.1-20161214-024505 Uncaught Error From: EmployeeView Error: ReferenceError: ga is not defined in XXXXXXXXXXX/timetrex912/interface/html5/framework/jquery.min.js?v=10.0.1-20161214-024505 line 2 > eval line 388 T...
by timeclock
Thu Dec 22, 2016 4:49 am
Forum: Help
Topic: users cant logout
Replies: 0
Views: 900

users cant logout

i noticed timetrex upgraded on its own recently. now version 10.0.1. At this time users are reporting the logout feature hangs. users need to revert to closing the browser to end a session. anyone else seeing this?
by timeclock
Thu Dec 22, 2016 4:44 am
Forum: Help
Topic: timetrex autoupgrading without permission
Replies: 2
Views: 1455

timetrex autoupgrading without permission

I noticed one day i'm on 10.0.0 then the next day 10.0.1. i don't recall giving timetrex permission to upgrade. How does this work? What are the rules governing auto upgrades? or am i missing something?
by timeclock
Thu Dec 22, 2016 4:41 am
Forum: Help
Topic: email address is invalid
Replies: 2
Views: 2359

Re: email address is invalid

oddly enough, the issue has been resolved as the program was upgraded to 10.0.0.1. however, new issues have emerged. will create a new thread on those issues.
by timeclock
Fri Dec 16, 2016 8:41 am
Forum: Help
Topic: email address is invalid
Replies: 2
Views: 2359

email address is invalid

Hello: Attempts to enter a work email address for a new user throws an error. Older users in the system have the same email domain. However, if I attempt to re-add the same domain in an older user a error is thrown. Our domain is valid (we receive emails daily.) The error is the email address in inv...
by timeclock
Mon Nov 14, 2016 6:55 pm
Forum: General Discussion
Topic: "forgot your password" link on start page
Replies: 1
Views: 5121

"forgot your password" link on start page

Greetings!

I'd like to point the "forgot your password" link on the Timetrex home page to another url. Has anyone done this before?

If not, can anyone point me to the index page and possibly provide guidance to modify the "forgot your password" link on the home page.

Thanks!
by timeclock
Sat Sep 10, 2016 10:52 am
Forum: General Discussion
Topic: Approving Request Instructions
Replies: 1
Views: 2303

Approving Request Instructions

Hello: I am having some difficulty getting a three step approval process configured for approving vacation requests. The process should be: 1) Employee submits Vacation request to Supervisor 2) Supervisor approves request but that request must be approved by Director 3) Director Approves request but...
by timeclock
Thu Aug 11, 2016 3:40 pm
Forum: Help
Topic: Absence Policies not showing up
Replies: 2
Views: 1770

Re: Absence Policies not showing up

Thank you very much!
by timeclock
Wed Aug 10, 2016 11:42 am
Forum: Help
Topic: Absence Policies not showing up
Replies: 2
Views: 1770

Absence Policies not showing up

Hello:

I created an new Absence policy (Policies >Absence Policies> New) called "Meeting".

When I attempt to apply the newly created policy to a user via (Attendance > Time-sheet > Select Employee > New Absence > Type) - the new item is not visible.

Any suggestions?

Thank you.
by timeclock
Wed Aug 10, 2016 11:31 am
Forum: Help
Topic: Printing a weekend schedule
Replies: 0
Views: 4982

Printing a weekend schedule

Hello:

We'd like to print and publish the weekend schedule only for a select group (ie: saturday and sunday). Is there a method to select a schedule for Saturday and Sunday only?
by timeclock
Wed Jul 06, 2016 6:17 pm
Forum: Help
Topic: configuring maintenance tasks on Suse 11 (Linux)
Replies: 2
Views: 1578

Re: configuring maintenance tasks on Suse 11 (Linux)

yeah, meant to update this post. I figured it out and got it working. Sorry for the bother.
by timeclock
Wed Jul 06, 2016 4:53 pm
Forum: Help
Topic: Punch Type Menu Adjustment
Replies: 1
Views: 1207

Punch Type Menu Adjustment

Hello:

Need assistance suppressing or removing "Lunch" and "Break" as an option in the "Punch" menu. See attached.

Thanks