Search found 25 matches

by kobonl
Sat Dec 16, 2017 1:19 am
Forum: Installation Help
Topic: Internal Server error during system check acceptance
Replies: 24
Views: 560

Re: Internal Server error during system check acceptance

Indeed it took the whole night installation before it returned an server error (connection lost). When I now start TT i receive this error: TimeTrex is currently undergoing maintenance. We apologize for any inconvenience this may cause, please try again later. I have another notebook (exact same con...
by kobonl
Thu Dec 14, 2017 1:08 am
Forum: Installation Help
Topic: Internal Server error during system check acceptance
Replies: 24
Views: 560

Re: Internal Server error during system check acceptance

Yes the OS is up to date and with service packs.

I am running the command in the command prompt but it doesn't give any output (see attachment).

The php-win.exe exists in c:\timetrex\php and also the php files exists in the directory you specified...
by kobonl
Wed Dec 13, 2017 1:20 am
Forum: Installation Help
Topic: Internal Server error during system check acceptance
Replies: 24
Views: 560

Re: Internal Server error during system check acceptance

No I don't have PhP installed, actually its a new computer with a fresh install..
by kobonl
Tue Dec 12, 2017 2:59 am
Forum: Installation Help
Topic: Internal Server error during system check acceptance
Replies: 24
Views: 560

Re: Internal Server error during system check acceptance

Yes I am logged in as administrator. Do you have any other suggestions how to overcome this problem?
by kobonl
Fri Dec 08, 2017 12:53 am
Forum: Installation Help
Topic: Internal Server error during system check acceptance
Replies: 24
Views: 560

Re: Internal Server error during system check acceptance

No v11.0.1 didn't make the difference. Here is the screenshot. The C:\TimeTrex\log is still empty..
by kobonl
Thu Dec 07, 2017 10:03 am
Forum: Installation Help
Topic: Internal Server error during system check acceptance
Replies: 24
Views: 560

Re: Internal Server error during system check acceptance

I can not scroll down. The last line is a hyperlink to detailed php information and a button to recheck. Do you need the detailed php info? I opened the link to the v11.0.1 installer (https://www.timetrex.com/download.php) and requested again a release and I am waiting now on a mail. Or do you have ...
by kobonl
Thu Dec 07, 2017 9:27 am
Forum: Installation Help
Topic: Internal Server error during system check acceptance
Replies: 24
Views: 560

Re: Internal Server error during system check acceptance

I checked an I have installed the latest version from your website (https://www.timetrex.com/onsite-communi ... &noemail=1). Not sure what version that is...

I attached the detail error description. There is nog log file available in C:\TimeTrex\log
by kobonl
Thu Dec 07, 2017 3:33 am
Forum: Installation Help
Topic: Internal Server error during system check acceptance
Replies: 24
Views: 560

Re: Internal Server error during system check acceptance

I am installing the latest (downloaded it yesterday) Community edition onsite of TimeTrex on a Windows 10 pro os. TimeTrex is installed via the installer using the express installation. During installation I receive an error (see attachment). The installation continues but during the licence accepta...
by kobonl
Wed Dec 06, 2017 12:58 pm
Forum: Installation Help
Topic: Internal Server error during system check acceptance
Replies: 24
Views: 560

Internal Server error during system check acceptance

When installing the community edition I receive an internal server error (500). Any idea how to resolve this problem? PHP CLI requirements failed while executing "C:\TimeTrex\php\php-win.exe" "C:\TimeTrex\timetrex\tools\unattended_upgrade.php" --config "C:\TimeTrex\timetrex\includes\..\timetrex.ini....
by kobonl
Thu Aug 10, 2017 7:49 am
Forum: Help
Topic: Manually change overtime on Timesheet
Replies: 1
Views: 249

Manually change overtime on Timesheet

I am looking for possibilities to change manually the overtime hours (or add overtime hours) that is automatically calculated on the timesheet.

Is there a possibility to do this in TT? What is best practice?
Thanks for your response!
by kobonl
Wed May 03, 2017 5:52 am
Forum: Help
Topic: How to delete an absence entry
Replies: 0
Views: 532

How to delete an absence entry

I created an absence entry in the time sheet but I registered it on the wrong date. How can I delete this entry?

And what is the functionality behind the override flag

I am using TimeTrex 10.5.10

Thanks for your help..
by kobonl
Thu Feb 02, 2017 9:17 am
Forum: Help
Topic: Rounding with inscan and outscan margin
Replies: 1
Views: 652

Rounding with inscan and outscan margin

I want top setup the following rounding policy but I am not sure if this is possible in Timetrex. The rounding is done in 2 steps. First the in and out-scans are corrected based on the margins defined and secondly the total day time is rounded to 15`minutes down. I will explain more using this examp...
by kobonl
Wed Dec 07, 2016 9:32 am
Forum: Help
Topic: Setting up Accrual
Replies: 5
Views: 1386

Re: Setting up Accrual

Thanks, your tip works! But now the 2nd question: How to setup a overtime accrual policy? I expected that I could make a accrual policy with an Accrual Account related to 'Overtime'. But this option is not there. How can I accrual overtime and let the employee decide to have time-for-time or to have...
by kobonl
Wed Dec 07, 2016 1:34 am
Forum: Help
Topic: Setting up Accrual
Replies: 5
Views: 1386

Re: Setting up Accrual

Ok let's start with a holiday and overtime balance: I want to keep track on the consumed holidays of an employee during the year. Every year on 1 January an employee receives a new balance (the amount is depending on hire date). Holidays that are not consumed last year are added to the balance of th...
by kobonl
Tue Dec 06, 2016 1:55 am
Forum: Help
Topic: Setting up Accrual
Replies: 5
Views: 1386

Setting up Accrual

I have been reading the manual but I don't completely understand how to setup accrual policies and the processes behind. Is there a document (or topic on the forum) available showing some with specific examples, the setup and explanation how this is suppose to work?
by kobonl
Thu Nov 24, 2016 9:33 am
Forum: Help
Topic: Absence procedure
Replies: 1
Views: 1768

Absence procedure

When an employee reports himself ill you can create an absence schedule starting for today or for a period. But you never know when the employee will return...
What is the best way in this situation to register unplanned illness?
by kobonl
Thu Nov 24, 2016 5:18 am
Forum: Help
Topic: Rounding only on start shift and end shift scans?
Replies: 1
Views: 1201

Rounding only on start shift and end shift scans?

How do you setup a policy that only rounds the shift start punch and the end-shift punch? The transfer punches when switching departments should not be rounded. so Type Time Department Comment Normal In 7:50 sorting Shift start punch, should be rounded to 8:00 Normal Out 9:00 sorting Not rounded Nor...
by kobonl
Thu Nov 24, 2016 1:41 am
Forum: Help
Topic: Overnight punches
Replies: 3
Views: 1475

Re: Overnight punches

Here are the screenshot of the timesheet and the in / out punch
by kobonl
Wed Nov 23, 2016 7:17 am
Forum: Help
Topic: Overnight punches
Replies: 3
Views: 1475

Overnight punches

If an employee scans in at 22h and scans out the next day at 2am, Timetrex considers this as an exception.

But can Timetrex handle overnight shifts? How?
by kobonl
Tue Oct 18, 2016 4:59 am
Forum: Help
Topic: Multiple regular time policies to a single policy group
Replies: 1
Views: 1399

Multiple regular time policies to a single policy group

In TimeTrex you can define multiple regular time policies to a single policy group. But in which situation does TimeTrex decide to choose another policy to determine the correct paycode for the worked time?
by kobonl
Thu Oct 06, 2016 7:41 am
Forum: Help
Topic: multiple rounding policies to a single policy group
Replies: 1
Views: 1439

multiple rounding policies to a single policy group

In TimeTrex you can define multiple rounding policies to a single policy group. But how does TimeTrex decide which rounding policy to apply? Is there a specific order?
by kobonl
Fri Jul 22, 2016 5:18 am
Forum: Help
Topic: Connect to Postgress database and run queries
Replies: 1
Views: 878

Connect to Postgress database and run queries

I have installed Timetrex v9.1.2 on a Windows 8.1 machine and used the automated executable installer.

I would like to run queries to the Postgress database.

How should I do this?